This hotel is great value for money. Paid next to nothing for my stay. Was nervous at staying there when I realised it was only 2 star however, it is very clean and the staff are absolutely brilliant. The hotel is in a good area, not too far from the main strip in Santa Ponsa (approx 5 mins walk), however... More

Took a cheap all inclusive shoe string holiday here and it was terrible we got what we paid for. I became a member of tripadviser after this awful experince, as I disregarded the reviews and thought I will make up my own mind. Food wasn't to bad and the staff were OK but the hotel needs demolishing. That's it don't... More

All inclusives in this hotel are treated as 2nd class citizens,not allowed glasses to drink from,only paper cups,ridiculous and insulting,especially as sonme of the half boarders were extremely drunk but had proper glasses,The chef needs a couple of cookery lessons and needs to know there are more ways to serve eggs than fried and swimming in fat,apart from the lovely... More

just back from this hotel staff very freindly food great always something to find to eat me and my freind are very fussy but could not fault the variety of food available.room cleaned daily by two maids to excellent standard,no etertainment but plenty outside near all of the great bars.would recomend this hotel to anybody

My husband and I stayed one week at Hotel Santa Ponsa Pins in August 2011. The hotel is small, so are the bedrooms. The balcony was large with 2 chairs but only a small table. The room was clean and nice, and we got clean towels every day. The aircondition was free, and there was a safety box (15 euros).... More

before i went i read all the bad reviews on this site about santa ponsa pins........and i dont know where ye were all staying but it wasn't here. there was a really good variety of food as myself and my daughter were half board and the food was lovely. i found the staff friendly and helpful and not ignorant only... More

My family and I are frequent visitors to Santa Ponsa and love the area. Having been there in July,my sister and I had to make a return visit in August. We booked The Santa Ponsa Pins. It is a smaller establishment than most of the hotels or apartment blocks in Santa Ponsa, and should be judged as such.Our gripe was... More

Rooms basic but very clean and clean linen every day. Air conditioning you have to rent for 20 euros but when you leave your room you get 20 euros back. Pool very small but clean sunbeds very uncomfortable but overall okay. There is umberellas at top part of pool where there is somewhere to sit if you need shade. Breakfast... More

the most unhelpful boss ever.staff that hardly said hello.filthy dirty pool with no umbrellas for shade or no lifeguard.stayed 11 nights no bed linen change during that time.air conditioning had to be rented out.eat by mosquitos coming in the window.loud music playing in other rooms all night and nothing done about it.breakfast was disgusting couldnt eat it.bar was crap nobody... More