We have recently returned from 1 weeks holiday here and were pleasantly surprised. Few pointers we were the only British couple in this hotel as it is 99% mature scandanvians/germans.. fine for us but maybe not for others. Location is grt right on the beach and very quiet, swimming pool is fantastic, food is generally of a good quality and... More

Stayed here for a few days over new years. When our trip had to be cut short due to illness, the staff were more than accommodating! They refunded the remaining days of our trip without us even asking, and allowed us to use the reception printer and computer free of charge to print various things to help us return early.... More

First impression is wow this is a nice place. Everything is up to date. Staff are friendly and helpful. There is a beach view from almost every room. breakfast lunch and dinners are just right every night. Hotel is located in San Agustine which is a more quite area than it's neighbor Playa Del Ingles. I personally enjoyed this area... More

We stayed here for a week for some winter sun and was not disappointed (Average temp around 22, but some days 25). We arrived in the evening and was given a twin room on ground floor, as a couple we asked if we could have a double and although the hotel was full, they were able to join single beds... More

I have come here twice so far and plan on going again! The hotel is located very nicely in San Agustin directly at the beach and you can walk along the beach on the promenade to Playa del Ingles. It is in a quiet area so if you want the hustle and bustle, go somewhere else! The beach is really... More

We stayed here for New Year and our first impression of this Hotel was WOW! We were really impressed! And this impression stayed with us for the whole holiday! It is a high quality modern building with large clean rooms, good size and clean bathroom/toilet areas. The room was cleaned every day with the request that if you want the... More

Booked this hotel quite randomly really as I needed to go to San Agustin to sort out some personal matters and it proved a really good choice. Very pleasant surroundings around the hotel - lots of trees and greenery, really nice to look at. The reception area is very spacious and the staff extremely helpful, I needed directions to places... More

Hi All, the hotel is very pleasant from outside it looks like a 5 star, inside it is a 3 star indeed. Rooms are very basic with a tiny TV. Dont forget to take a towel and shower gel. You can obviously rent a towel but You have to pay for it. Food : very good but go for a... More

We were pleasantly suprised at the quality of this 3 star hotel. The reception staff were very professional and the wating staff curtious and efficient. The location was great as the hotel pools and bar area lead naturally onto a quiet beach (at the time we were there anyway). Going half board was a great option and at £250 per... More