Pleasant Hotel situated towards the edge of the main tourist attraction area of Playa del Ingles. Hotel is divided into two main sections - to the left of the reception desk the rooms are overlooking the main pool with stage for events and shows, whilst those to the right are overlooking a quieter pool and sunbathing area.
As one other...
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Just returned from the great Buenaventura I read a lot of bad reviews we nearly cancelled but in the end we went and what a pleasent suprise we got Yes it is a massive hotel but On check in the staff were very helpfull and polite (A tip is to Email them in advance to ask for a Quiet room...
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Good morning Mr David,
Thank you very much for sending us your commentaries about your stay at our hotel. It’s a pleasure for us to be remembered back because of good experiences. We assure you that our commitment as workers and employees of the IFA Buenaventura Hotel is always determined and strong.
All the members of our staff are being...
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I really dont know why people are complaining about the food at the Buenaventura. We have just returned from 2 weeks there and had something lovely to eat every breakfast and dinner time. Everything was always fresh and hot. This was our 2nd visit to the Buenaventura and we will go back again next year.
The weather was fantastic and...
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Reviewed 19 May 2011
Dear Mr.Mark,
Our customers’ happiness and satisfaction during their stay at the IFA Buenaventura Hotel motivate us to work every day with major enthusiasm trying to fulfil all our guests’ expectations and needs.
Thank you for having chosen our IFA Buenaventura Hotel for your holidays. We do hope that we will be able to welcome you again very soon.
Cordially...
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I have just arrived back from a week at this hotel and was a little worried giving some to the negative reviews.
In all my years of travelling abroad I have never seen so many cleaners working very hard to keep the hotel clean. All the public toilets and this includes the poolside one's were always fresh and clean, all...
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Good morning Mrs. Lavinia,
All the members of the large IFA Buenaventura family would like to thank you for your commentaries about our hotel.
We are very proud to hear that our hotel is being appreciated for its facilities and services.
We do hope that in the future we may continue counting on your loyalty and be able to welcome...
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I've just come back from this hotel, we spent a week there for gaypride (10th May-17th May) after reading other reviews i was a little worried, when we arrived i was very happy! The check in was very quick the staff at reception were very helpful and friendly. We hired a safe for the week which i would advise, it...
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Dear " Carla"
On behalf of the management and the entire team of our IFA Buenaventura Hotel we would like to thank you for your generous commentaries and may we assure you that we will pass them on to all the hotel departments which contributed to your holiday enjoyment.
For us is a pleasure to work toghether in the gaypride...
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the buenaventura is an excellent hotel. we have just come back after a weeks stay there to attend the Maspalomas GayPride. it is ideally situated in the resort and offers an array of entertainment/ shops. And the food, well we could'nt fault it, it has something for everyone, And for anyone who complains then they are just being petty and...
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•Dear Mr Neilandpaul
Our customers’ happiness and satisfaction during their stay at the IFA Buenaventura Hotel motivate us to work every day with major enthusiasm trying to fulfil all our guests’ expectations and needs.
Thank you for having chosen our IFA Buenaventura Hotel for your holidays. We do hope that we will be able to welcome you again very soon....
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A friend found this hotel.....a star less than I usually book but asd to offer a lot for the price.....and it did....large comfortable rooms with 3 seater sofa and double bed with dressing table in a single room....big minus was no air con and we had 40c+ temps and hot nights.....and buzz sawing old trees from 10 every morning followed...
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I have previously stayed here 4 times in total on an half board basis the last time being around 3 years ago. This hotel now has the option to go all inclusive which I have done before at other hotels which as always been fine but myself and my friend were horrified by the food quility or lack of it...
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Booked a weeks all inclusive at the Buenaventura 24th April 2012
I thought allinclusive was all food and local drinks in the hotel.This was not the case . The hotel has 7 bars of which 3 are for the allinclusive. Of these three two were outside by the pools.which is ok if it is not raining or cold in the...
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Dear Mr. Geoffrey
From the IFA Buenaventura Hotel we would like to let you know that we appreciate and thank you very much for taking the time to transmit us your opinion.
We have taken good notice of your commentaries which help us a lot to be able to continue with our commitment of offering a service of quality and...
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The hotel room itself was nice, clean and probably around 2-3 stars.
The food was awful, even though we were all inclusive we actually ate out every single day!
Meal times were like a stampede, you sometimes had people wrestle food or utinsils out of your hands, I wouldnt recommend this hotel to any Irish or English people, it was...
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Dear Mrs Christyd20,
We are really thankful for the fact that you have taken your time to let us know your impressions which are always very important for us and help us to improve our services.
On the other hand we are kind of surprised about your commentary and we think that the cause may have been a misunderstanding or...
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