We were very disappointed when we arrived and had to get 3 big suitcases, 2 hand luggage cases, a buggy and a baby up 3 slopes just to get to our room and when we asked for help we were told there was nobody available to do so. The rooms are lovely but there is a big marble staircase which... More

Stayed here May 2013. Food poor and was the same almost every day. Shower curtain too short for bath leading to flooded bathroom floor every day. Maids didn't bother to mop the floor. Poolside often had empty plates etc lying at the side, with no staff on hand to clean up. Lifeguard missing most of the time. No daytime entertainment... More

The hotel was very nice and clean and the staff were very nice we was made to fill welcome. The food was ok plenty to choose from. There wasnt much entertainment going on dueing the day and the kids got bored but they did enjoy the nite time entertainment but I wasnt very happy about the dance floor being at... More

Stayed a week here from 11th may. Beautiful hotel and one of the best rooms i have ever stayed in. Quite a walk into town but expected that. No bars or shops close by. Watch out for some of the taxi drivers adding more money on to final fare, should cost no more than 5 Euro from or to Las... More

This is my second visit with my family. As I'm a well travelled world traveller I had been sceptical by choosing another hotel in Tenerife due to now travelling with young children and formerly staying at the Mare Nostrum which isn't as child orientated, this year and last year has been the same, I was very happy with all the... More

Just come home from a fabulous stay at the Gran Oasis! The service was flawless, the reception team spoke amazing English so they were very helpful with all our questions. It is very family orientated, and although travelling as a couple, we found that the day and night activities catered for all ages. The food could've been a bit hotter... More

We stayed here for 10 nights with another couple from the 23 of April. Before we arrived we had checked this website for reviews and pictures, and was quite worried by some of the reviews. But to our relief the hotel was fantastic and the photos do not do the hotel justice. I have stayed at many 5* star hotels... More

just returned from another Fantabulous stay at the Gran Oasis, The accomodation is second to none and extremely clean we stayed in room 149 right overlooking the pool and great for anyone with walking difficulties,As last time the staff are the most helpful staff I have ever come across and nothing is too much trouble,From meeting the lovely Lydia on... More

We have just returned from a week at this resort, the food was extremely poor definitely not 4* quality but the accommodation was beautiful, however, if you are elderly or have breathing problems this is not the place for you as it is set on a hillside well outside Las Americas with the accommodation widespread with lots of steps and... More