Cleopatra Palace Hotel (Mare Nostrum Resort) (Tenerife/Playa de las Americas): See 736 Reviews and 480 Photos

Also Known As:: Cleopatra Hotel Tenerife; Hotel Cleopatra Palace; Cleopatra Palace Tenerife; Cleopatra Palace; Cleopatra Palace Hotel (Mare Nostrum Resort) Tenerife/Playa De Las Americas

Address: Avenida de las Americas s/n | Playa del Camison, 38660 Playa de las Americas, Tenerife, Spain

Phone Number:

Region: Spain > Canary Islands > Tenerife > Playa de las Americas

Amenities:

Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#2 Romantic Hotels in Playa de las Americas

#4 On the Beach Hotels in Playa de las Americas

#6 Luxury Hotels in Playa de las Americas

#7 Family Hotels in Playa de las Americas

Price range (per night): S$145 - 267

Hotel Class:4 star (4*)

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736 reviews from our community

See which rooms travellers prefer - 189 traveller tips

John P

Culcheth, England, United Kingdom

Senior Contributor

25 reviews

5 hotel reviews

Reviews in 17 cities

12 helpful votes

“Excellent position”

Reviewed 18 May 2013 NEW

This hotel is 5*, not the best but in a good seafront situation. We stay B & B and are able to use some excellent restaurants within walking distance. The adjoining hotel complex now only has 2 restaurants , both are worth an occasional visit. We are not attracted to the Mediterranean Hotel due to size and impersonal feeling. Without... More

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Irene M

South Lanarkshire

1 review

“Cleopatra Hotel very average”

Reviewed 17 May 2013 NEW

Just spent a week at this hotel, it was just average, everyone raves about this hotel and I was disappointed, I had expected so much after the rave reviews. But it is a very mediocre 3* plus - maybe!!! The best thing about the hotel is the area it is in and thats were it ends!! The pool was freezing... More

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chasepines

staffordshire

Senior Reviewer

6 reviews

6 hotel reviews

Reviews in 6 cities

5 helpful votes

“More lIke 5 star”

Reviewed 15 May 2013 NEW

The actual public areas are excellent, with grand staircases and fountains in all areas. Lovely pool area, very quiet. Though we never spend time around the pool. If you want to just relax without pool games etc, this is for you. Piano player at breakfast. Plenty of choice, though chips for breakfast wasn't for me. Plenty of fruit both fresh... More

jackie and jame... c

scotland

1 helpful vote

“relaxing time in tenerife”

Reviewed 13 May 2013 NEW

4th time back at this hotel good for family's and couples. Great location couldn't fault the hotel staff very helpful and friendly. Always plenty of Sun beds never need to fight for one. Plenty lovely restaurants and bars close by. Great thing about this hotel is you have choice of the pool at the hotel next door. That pool is... More

Dear Jackie and jame c, Thank you very much for sharing here your positive feedback and recommendations, much appreciated. As a resort we offer different activities, some of them of a different nature to those related to hotel trade, like the Lady Shelley. Also, our installations give us the chance to offer different atmospheres, which you have described perfectly, depending... More

brian k

Belfast, United Kingdom

Reviewer

5 reviews

3 hotel reviews

Reviews in 3 cities

“our fourth visit”

Reviewed 11 May 2013

close to restaurants bars and the Daily Mail ( cross word ) take bed/breakfast eating in Hotel at night , a bit claustraphobic . decent food ,at decent prices very close , some excellant resteraunts , but need to take taxi or drive

Dear brian k, Thank you very much for your comments. We are certainly located in the most privileged area of the south of Tenerife. Just crossing the road you find the finest restaurants and shops, and on the other side of the hotel you can step on the beach within seconds. I hope you have also enjoyed our services and... More

Charles Y

York

2 helpful votes

“Cleopatra Palace”

Reviewed 10 May 2013

A special holiday always made more special every visit due to the wonderful bar staff,namely Sylvia who is Italian and Chris who comes from Yorkshire .they serve you in a friendly and efficient manner. I recommend that you pay them a visit when you are in Tenerife I cannot wait to return

Was this review helpful? Yes 3

Dear CharlesY, Thank you very much for your nice comments and for your congratulations to some staff members. Be assured that I will personally share your satisfaction with them. I am sure they will enjoy reading them as much as I have! You have certainly showed very good taste recommending our fourth floor rooms with private pool, surely the jewel... More

Liz M

Glasgow

9 reviews

Reviews in 5 cities

7 helpful votes

“Happy Holiday”

Reviewed 9 May 2013

My husband and I have enjoyed very happy holidays in this hotel. We started in standard rooms now enjoy the more spacious rooms with plunge pool and loungers on the balcony. The staff seem to be hand picked they are very polite, friendly and helpful and are happy in their jobs, as they are there year after year.The location of... More

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Dear Liz M, Thank you very much for your positive comment on our services and facilities. We also appreciate your nice words towards our staff. We know they are the best credit to our Hotel and we never get tired of letting them know. I’m glad to know that you have enjoyed your visits and hopefully we will have the... More

KLJBelfast

BELFAST

31 reviews

9 hotel reviews

Reviews in 8 cities

56 helpful votes

“Excellent”

Reviewed 8 May 2013

This was our second time here and it was as good as the previous. Staff were all very pleasant. Hotel was spotless though the rooms do need a bit of updating. Breakfast was very good although it tended to get a bit busy after 9.00am. The pool area was very spacious and relaxing with plenty of sunbeds. There were the... More

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KLJBelfast has 1 more review of Cleopatra Palace Hotel (Mare Nostrum Resort)

“Excellent”

Reviewed 2 April 2012

Liverpool196

24 reviews

10 hotel reviews

Reviews in 13 cities

6 helpful votes

“Restful stay”

Reviewed 7 May 2013

We recently spent 5 nights here We have visited many times before and we again enjoyed our stay It was a quieter time of year which suited us although the music at night was louder than we would have liked The breakfast buffet was fabulous and the staff are warm and friendly

Was this review helpful? Yes 2

Dear Liverpool196, First of all let me thank you for your extraordinary loyalty during the latest years, much appreciated. I’m glad to know that in general terms you have enjoyed your holidays, in spite of the annoyance caused by the night music. I will check that the sound level is within acceptable limits, as the main purpose of anyone holidaying... More

htl2011

Lerwick, United Kingdom

4 hotel reviews

3 helpful votes

“Just perfect!”

Reviewed 3 May 2013

We have just spent 10 wonderful days at this hotel. The hotel is in a fantastic location, right next to the beach and close to a great selection of shops and restaurants. The staff were pleasant and attentive and nothing was too much trouble for them. We were greeted with champagne upon arrival and both received surprise cakes on our... More

Dear htl2011, Thank you very much for your kind feedback and nice words. I’m happy to know that you have enjoyed our services and facilities and hope to have the chance to offer you the best possible service again in the future. We will be more than willing to take good care of you again. Best regards, Esteban Sedano Cid... More

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Cleopatra Palace Hotel (Mare Nostrum Resort), Tenerife/Playa de las Americas Reviews

Cleopatra Palace Hotel (Mare Nostrum Resort)

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