I wasn't expecting the Ritz-Carlton, but this was way below my expectations. The staff was accommodating, but not really very friendly. The room needed to be seriously upgraded - worn carpet, tired furnishings. Not really anything horribly wrong, just blah. Towels thin and worn - and you won't find any extras for washing your hair. The bathroom was tiny and... More

Nothing was wrong with this place, the eye appeal was okay, no bad smells, everything worked, tube TV, plug-in internet. It was just much more like a $65-$70 room, I paid $28 less than the first asking price and still felt overcharged. Sonora Best Western has slightly less eye appeal, better value, lower price. Junction Best Western, lower price, nicer... More

Not much choice of hotels in Ozona. If this is your only option we would drive on . Room was tired, old, and bathroom was worse. Bed was not comfortable and we couldn't wait to leave. Overpriced - But they do have a niced staff.

Was very tired from traveling and didn't have a chance to compare hotels in the area. For $100 I would have expected something more comfortable. This was more like a $70 room at best. Bed was hard. Sheets were stiff. A/C unit whined loudly. 3 of the 4 staff members I encountered were very nice though. Did not sleep well... More

The staff is consistently friendly here. Lupe, Charmy, Tina, Gloria have all gone out of their way to make our stays pleasant. I've stayed here approx 20 times and do not have a single complaint. Good breakfast and the TV is on the Weather Channel instead of partisan political channels. Thanks!

Room smelled like alot of humitity but it was conveniently located and very friendly receptionist but warning no elevator but the rest was great!!

Checked in around 11 pm after a long day of driving. Did not have a reservation nor called ahead. Got the last room. Since we are a family of 3, we really liked getting the "family room" with 3 queen beds. It was supposed to be non-smoking but reeked terribly of cigarette smoke. The A/C was not turned on when... More

We stayed on our first night out heading for the 4 corners area. Our room was very clean and had no bad odors. Bathroom was very clean as well. We were at the end of one of the buildings, so our wireless internet did not work well. Unfortunately it was the next morning before I realized they also had a... More

Staff is nice, rooms are indeed huge, pool (though old) is very clean, wireless internet surprisingly good. Downside--our room strongly smelled of mold (especially in the bathroom), breakfast items were pretty thin. For $80 a night, I would rank it higher, but for $100 (which is what they charge), I expect something comparable to a Hampton or HIE. This property... More