My daughter was married in the Palestine area, we made all room reservation at the this hotel. The staff went above and beyond to accomodate everyone and was willing to take some items home and bring them back the next day for us. We have traveled and have stayed at various hotels throught the world, never have we been treated...
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Thank you so much for your kind response and praise. We are always pleased to meet new friends and assist in any way possible. You wedding was a tremendous activity and a benefit to us. Thank you so much again. Please feel free to return and take further advantage of our East Texas Hospitality.
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We attended a wedding in Palestine and the hotel was picked by the bride. We could not have been happier with the choice. The staff was so friendly and helpful and made us feel like family. The rooms were lovely and spacious with a sitting area for visiting . The pool area was far superior to most hotels with plenty...
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Thank you for your kind words of encouragement. We strive to give our guests theutmost in East Texas Hospitality. I will share your response with my staff. They will also use the response to see what else we could do to improve. Thank you for taking the time to review us and we haope to see you again in the...
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Stayed at Holiday Inn Express for a night and it was great. The staff were very nice. I arrived an hour before check in and there was no problem at all. So smooth and easy. I had my kids with me and every time we went through their lobby they touched the water fountain. Every staff member laughed and said...
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Thank you so much for your awesome review. We were pleased to host your visit in Palestine. My Front Desk Agents commented daily on your beautiful children and look forward to seeing you all again soon. They were very special and well-behaved.
We take great pride in our facility and often find that we are our own worst critics. We...
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This is the nicest Holiday Inn in Texas. First this hotel is spotless and extra clean. Every room is newly painted. The Flat Screen TV is up to date. The cable channel list had tons of channels. The front desk people are extra friendly and accommodating . I stay @ Holuday Inns often for work and this is my most...
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Thank you for your great review. We try very hard to furnish everyone with good East Texas Hospitality. Your review helps reinforce my employees with the fact that relationships matter and their actions affect us all. Thank you so much and tell your friends about our little secret here in Palestine. Carroll Sigman, General Manager
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We stayed one night at this facility and it was a wonderful experience. Tastefully decorated, pool/hot tub outside, delightful. Mona, at the desk for our evening was extremely helpful with all our requests, i.e. helping us turn on the fitness equipment, making sure the hot tub was ready later in the evening, giving us some great dining tips ( you've...
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Thank you for your great review. It pleases our employees that you enjoyed our hospitality. Please come back and tell all your friends about us. Our packages are quite competitive. Thank you again for your stay....Carroll Sigman, General Manager
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It was a very nice hotel. The staff was very friendly. Breakfast both days were good. Slept well on the bed.
Thank you so much for your kind words of praise. We try very hard to show all guests the true meaning of East Texas Hospitality. Please know that your response is read by all the Hotel's employees and it pleases them to receive such high praise. Thank you again. Carroll Sigman, General Manager.
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The staff at this hotel can't be beat. They are friendly and helpful. This is my third stay at this hotel and I have always had good experiences.
Thank you for your nice comments. Our hotel strives to treat each guest with true East Texas Hospitality. We especially appreciate your having been a repeat customer. Thank you so much for that. Please do not hesitate to let me know if there is anything we can do to make your stay more pleasant. Until next time, Thanks. Carroll Sigman,...
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We stayed at this hotel after we rode the Polar Express. Hotel is very nice and comfortable. I travel 10 days a month on business and I wished all hotels are as nice as this one!
Thank you for your review. My staff and I are pleased to review all the comments made by guests. We use them to "sharpen" our skills and improve our Hotel. We strive to give each guest the East Texas Hospitality that Palestine is known for. Your comments are always welcome and we look forward to seeing you again. Please accept...
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My wife, daughter, grandson, granddaughter and I went to Palestine to ride the Polar Express. The rooms, staff and the overall stay was great. If I am ever in the area again, I will not hesitate to stay at the Holiday Inn Express in Palestine.
Thank you for your great endorsement. It is a pleasure to serve you as a host for your stay in Palestine. We strive to furnish "down home" East Texas hospitality to all our guests. My staff and I love to read the comments that are posted about our activities. These comments serve to make us try to improve and become...
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I took my children to see the Polar Express in Palestine and we stayed at the Holiday Inn Express. The management and staff were very friendly. I left my camera bag with a camcorder in the room and the staff turned it into the front desk. They were very honest and and helped ship it back to me. In today's...
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Thank you so much for the great endorsement. We strive to furnish all our quests with quality, first class service in a down home East Texas atmosphere. It was a pleasure to serve your family and host their stay in Palestine. We look forward to the opportunity to serve you again. Thank you for your business and may your next...
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