I made a seven day reservation 6 months ahead of time and 36 hours before we left home to go on our trip they called and told us they would not have a room for us when we arrived. Obviously they had decided someone else was more important and just dumped us. No apologies, no attempt to help to make... More

Had confirmed reservation, showed up, was told no room. Was told to come back the next day, did that, waited 25 minutes, no staff at the desk, again no room despite confirmed reservation. The first day I was promised that I would get 50$ discount towards a room at another hotel, next day manager flatly denied that anyone had said... More

After over 25 years spending over 200 days a year in hotels, this place is the most unfriendly and poorly operated place I have ever been. The total lack of any skilled people at the front desk was the first issue. This is a striped hotel and it is no good for anybody but maybe sec. 8 welfare homeless people.... More

We were two families traveling to Texas together to visit relatives over spring break; Value Place was recommended and it worked out great for us. Rooms - two double studios - were clean and nice; it was good to have the fridge ; we never really used the kitchen other than the microwave and fridge. I was impressed that the... More

My wife and I are traveling entertainers. This was our first trip to the Valley and our stay was very comfortable. We met lots of new friends. Sam and his staff were great at helping us find our way around. Our first couple of nights we stayed at another hotel but then found Value Place. It saved us enough money... More

I can't believe my boss put me here. It makes Motel 6 look like a Holiday Inn. The staff is surly and unfriendly, getting fresh towels can take hours (really great when you have to get to work), the elevator has been out for 2 days and we're on the 4th floor and haul a ton of equipment in and... More