The hotel is ok and they have good assistance on the night staff, but in the mornings specially with that manager, she looks SO UNPROFESSIONAL it was just hopeless to talk to her, she was not able to help me with my room problems or any other for that matter, she needs to get her act together because it was...
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Dear Guest,
Thank you for choosing Casa Rosa Inn for your recent stay in our area.
Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken:
• The night staff received our commendation for the courteous, helpful way in which they treated you, our valued guest.
• The...
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my daughter is down there now and guest services put her and her friends in the wrong room. After she showered and fell a sleep they informed her she needed to move rooms. Before allowing her to get all of her stuff out they gave the key to the next guest and her things were stolen. I just wired her...
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Dear Michelle I
Please thank your daughter and her friends for choosing Casa Rosa Inn for her visit to our area. I am so sorry that things have not turned out as anticipated and hope that things will be straightened out.
Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following...
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Recently stayed for one night. Room was not clean - dead roach in front window, soap scum on the bathroom sink. Bright lights on all night in the parking lot. Blackout drapes helped, however there was no need for a night light in the room with the spillover light entering around the drapes.
Towels are small and thin. The hotel...
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Dear Guest,
Thank you for choosing Casa Rosa Inn for your recent stay in our area.
Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken:
• Housekeeping staff received additional instruction in the level of cleanliness required of them as our employees.
• Maintenance was informed of...
More
Woke up to find out that the bed bugs were eating me alive i have 20-30 bites all over my body, nasty thats all i have to say.
Dear Guest,
Thank you for choosing Casa Rosa Inn for your recent stay in our area.
Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following action was taken:
• Management and maintenance were informed of your report of bed bugs and extermination is being looked into.
I hope that the...
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Nasty....cigarette burns on vanity. Dried blood stains on sheets....nasty. Breakfast consisted of 4 pieces of bread and 6 nasty donuts in a display case. No coffee pot in room and no coffee in breakfast area. Workers complained when asked to make more at 8 am!!!!.
Dear Guest,
Thank you for choosing Casa Rosa Inn for your recent stay in our area.
Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken:
• Housekeeping staff received additional training in the level of cleanliness required of them as our employees.
• Breakfast staff received additional...
More
Cheaper is not better, this place was disgusting! This place was a dump, it was supeficially clean and tidy but upon further inspection it was filthy. The walls in the bathroom had black mold coming through the paint, the counter tops in the restroom were stained, the floors were so filthy that my little boy's feet turned black from walking...
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Dear Guest,
Thank you for choosing Casa Rosa Inn for your recent stay in our area. I am so sorry that your little boy was so frightened by the rudeness of your fellow guests.
Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken:
• Housekeeping staff received...
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This hotel is very deceiving. The outside of the place looks decent enough at least better than a Motel. Our room was filthy. My children and I woke up to our bodies coevered in bed bug bites! Never Go Here!!!!
Dear Guest,
Thank you for choosing Casa Rosa Inn for your recent stay in our area. I am sorry that it did not turn out to be the pleasant experience you had anticipated.
Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken:
• Housekeeping staff received additional...
More
The rooms are filthy dirty and they smell horrible!! We checked three rooms and none of them were clean! The carpet was so dirty I told my daughter and husband to be sure and keep their flip flops on the entire time. The beds "appeared" to be clean HOWEVER I had to change the pillows three times since they all...
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Dear Guest,
Thank you for choosing Casa Rosa Inn for your recent stay in our area.
Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following action was taken:
• Housekeeping staff received additional instruction in the level of cleanliness required of them as our employees.
I hope that the next...
More
This place is not the Ritz but your not paying that price either. It's really on the level of motel6 just more money. Friday night was about 110 bucks and the locaion is close to everything and not in a bad area. It has a pool but thats about it.
Dear Guest,
Thank you for choosing Casa Rosa Inn for your recent stay in our area. I am glad that you found the location to be a good one for you.
Thank you for giving us a review, it is very much appreciated.
I hope that the next time you visit our area, you will once again choose to stay...
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The lobby is deceiving. It looks great! We were told the rooms had new carpeting. The carpets were filthy and had stains everywhere. Both rooms smelled horrible. The smell was likened to a combination of urine and old sour rags. The towels were thin, old, gray and basically disgusting. All the counter tops were sticky as was the floor in...
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Dear Guest,
Thank you for choosing Casa Rosa Inn for your recent stay in our area. I am sorry it was not the pleasant experience which you had anticipated.
Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following action was taken:
• Housekeeping staff received additional training in the level...
More
105 Reviews
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7 Reviews
