i have stayed at this establishment for a number of weeks due to employment in the metro dallas area,and by reading some of the past reviews on this property i must say that i was very confused to what location was being reviewed because the hawthorne suites in richardson,tx where a Great value and new renovations not to mention the... More

You get what you pay for, this is very run down. Property isn't maintained very well, the couch was extremely dirty, the chair was scrunched and old, the dresser drawers were on the deck. The smell was unreal. It looked like it was cleaned well for the most part, though the cutting board still had traces of dried food on... More

For years I would stay at this location or the Galleria whenever I had overnight business in the north Dallas area. I will admit I had not stayed at the Municipal Drive location in the past five or more years, but I expected the accommodations to be in accordance to the Hawthorn and Wyndam name. The first room (#215) I... More

After refusing a very small room for big bucks at Holiday Inn Richardson TX, we found Hawthorn Suites around the corner, for much less money and with much more room. We had a full kitchenette with microwave and fridge, a large loungeroom and a comfortable bed with a clean roomy bathroom. Breakfast was included as was a light dinner (Mon... More

The first room was okay at first glance. The second floor bedroom had no air conditioner nd the ice maker didnt work, and the toilet seat almost slide me to the floor. So the next morning we were moved to another room. Again it was okay at first glance. The ice makd in the refrigrator did not work again and... More

I stayed at this property on October 1-October 3, 2011. The pictures are very miss leading. When I arrived the room was not clean. Dirty towels were left for us to pick up. The amenties that this hotel says it has is a lie. The Pictures look good. Holes in the furniture, no hot water,, dirty dishes, cups, plates, no... More

Dead bugs...soilded linens...unhelpful staff. As a person who travels on business on a weekly basis, I didn't think quality and service like this existed in 2011. What a rude awakening I had on this trip. Wyndham should be ashamed to have their name associated with this property. It seems like this property has turned into an "extended stay" property, as... More

I have nothing good to say about this establishment. The "suites" are in a terrible state of disrepair and this hotel is dingy and dirty. The door is missing a safety lock (on the first floor), the bathroom tile needs to be repaired and the TV is barely fastened to the wall. I'm afraid to allow my body to touch... More

I recently stayed at Richardson Extended Stay, formerly Hawthorne Suites. This place is in dire need of repairs and cleaning. Beware. I checked in this past week and immediately found a totally dilipated hotel that was dirty upon arrival. To put it nicely, the bathrooms were not clean. The furniture is worn and the appliances are at least 25 years... More