I enjoyed my stay, very close-by to restaurants. What a great value for a clean, comfortable took. Everyone I encountered at the front desk and in the breakfast room were very friendly and helpful.
- Best Western Roanoke

I enjoyed my stay, very close-by to restaurants. What a great value for a clean, comfortable took. Everyone I encountered at the front desk and in the breakfast room were very friendly and helpful.
We stayed here recemtly after a family birthday celebration. We had a little trouble finding the hotel. The front desk clerk was a little hard to understand. We had requested a room on the bottom floor, as my mother is slightly handicapped. We did not want the accessible room because the lavatory is too tall. We did arrived fairly late,...
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Great use of space in room with King bed and desk, sofa, chair, fridge, microwave. Very clean and large selection of breakfast items. AAA rate less than $80 - great value. Stayed 4 nights.
We are glad you enjoyed your stay with us. Come see us again!
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The staff at the BW Roanoke is outstanding, customer service all the way. Rooms were great. Excellent for the business traveller.
We had a very difficult time getting to the hotel. There is construction on nearby roads which made it confusing at the least. It took us some extra time and a couple of wrong turns for find the hotel. The rooms were adequate (clean and neat). We did not have breakfast. The front desk staff was pleasant and helpful.
I know that the construction has made the roads a bit more confusing and I am sorry that you had to experience DFW construction. I encourage anyone that travels here to give us a call. We have become really good at directing everyone around the construction so they can make it here without having to deal with the stress of...
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I live in nearby Trophy Club and because of a move to St. Louis, had to stay in a hotel for a few days. I was not looking for luxury, but I wanted clean, pleasant surroundings. I got a great value and such kind hosts. I will stay there again when I'm in town.
We would like to thank you for taking the time to write a review. We appreciate any feedback and even suggestions on how to improve. We look forward to your return. Thanks for your kind words. Have a great weekend!
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First visit to this hotel and will return when back in the area.
Thank you for taking the time to let us know we are doing a good job. We look forward to your return!
Mary Russell
Office Manager
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Stayed here for a week during the Ft. Worth Airshow, and the people couldn't have been nicer. It is owned by a couple from Palo Alto, CA who have really poured their hearts and soul into the place making it as nice as any moderately priced hotel I've stayed in.
Earlier reviews of this property were not good, but since...
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Thank you so much for your staying with us and your comments.
We'll keep work hard on this property to serve you better next time.
Lee
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I picked this hotel because it was the cheapest around. I was a little worried because of the bad reviews but we had a great stay. The room was very clean and spacious. I liked the fridge and microwave and the soap/shampoo! I didn't have the breakfast but my husband did and he said it was pretty good. The staff...
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Thank you for choosing to stay with us! We will continue to improve our property and hopefully exceed everyones expectations. We hope to have you stay with us again in the near future.
Mary Russell
Office Manager
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The hotel is a little hard to find -- it's easy to miss the turn since the hotel sits off a main street. Our room was very comfortable; breakfast was good, included eggs, bacon, cereals, toast, pastries. Staff was courteous. The location is pretty far off the tourist route, but easy to get on the highway and go where you...
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Thank you for your response. We are under new ownership and your review shows us we are headed in the right direction to exceed customer expectations. We hope you will stay with us again in the near future.
Mary Russell
Office Manager
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