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All 23 Round Rock hotels

Hilton Garden Inn Austin / Round Rock

3.0 of 5
2310 North IH35, Round Rock, TX 78681
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Hilton Garden Inn Austin / Round Rock
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64%
Ranked #14 of 23 hotels in Round Rock
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62 reviews from our community

    Trip type
Traveller rating
    21
    17
    14
    8
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Date Rating
Texas
Top Contributor
103 reviews 103 reviews
49 hotel reviews
Reviews in 53 cities Reviews in 53 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 17 June 2013 NEW

The staff here are really professional and helpful, and the room was clean, quiet and comfortable. We were in town for a Round Rock Express game, and this was a very convenient location ... we are glad we chose to stay here. There is a Chuy's Restaurant across the parking lot that was outstanding. The Hilton Garden Inn breakfast was... More

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See 2 more reviews by TxTrvlr88 for Round Rock
Longview, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 12 June 2013

Dirty, Stinky, Run Down feeling. I feel that the place needs a complete makeover. Being in the room made me feel dirty & the beds were very uncomfortable.. The lady at the check in counter seemed a little intense, not offering a warm welcoming that you expect.

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HGIRoundRock, General Manager at Hilton Garden Inn Austin / Round Rock, responded to this review
13 June 2013

Thank you for your feedback of your recent stay with us. I understand that you encountered an opportunity with the cleanliness of your guest room, I sincerely apologize for this. This is one of the areas that we are very vigilant in to ensure comfort and satisfaction for our guests. I'm so sorry that we were unable to meet expectations... More

San Francisco, United States
1 review
5 of 5 stars Reviewed 3 June 2013

We traveled to Austin for a good friends wedding which coincidentally ended up being a great big friend reunion for us, as everyone is dispersed throughout the country. The bride arranged for everyone to stay at the Hilton Garden Inn Round Rock the night of the wedding. I normally don't even leave reviews, but they were so incredibly accommodating with... More

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HGIRoundRock, General Manager at Hilton Garden Inn Austin / Round Rock, responded to this review
13 June 2013

Thank you for taking the time to comment on your stay. We love our wedding groups! More

phoenix
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 28 May 2013

We were only here one night, as we were in town for a wedding, but really enjoyed our stay here. The customer service was top notch! Seriously, every employee we encountered couldn't have been and nicer or more helpful. The rooms were comfortable and clean and the hotel's location was perfect for us.

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Round Rock, United States
1 review
4 of 5 stars Reviewed 22 May 2013

Nice Hotel, Only thing is the TV size is small and Hate the Cable service they offer, Hilton Garden needs to upgrade the brand a bit, but I still like staying in them as my standard staple travel room Much better than Courtyard

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DALLAS
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 21 May 2013

Just one bone to pick with this hotel. There is no in hotel dinner service in spite of the restaurant used for serving breakfast. Yes, there are restaurants in walking distance that are notably more expensive than the Garden Inn menu. Having said that, the room was easily up to HGI standard, clean, comfortable. TV has very good picture.Staff was... More

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Seabrook, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 20 May 2013

It appears nice, but you can tell it's operated by an independent. We were part of a group and had a pre-paid breakfast. It was very unappealing and limited. The pool was dirty and things in the room didn't work.

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A TripAdvisor Member
4 of 5 stars Reviewed 17 May 2013

Facility was new, nice and clean. Wall was rather thin and I can hear noise from adjacent rooms but it wasn't too bad. When I checked in at night, there was no one at front desk and when the person came, service felt rush and curt. But staffs in the morning was nice.

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HGIRoundRock, General Manager at Hilton Garden Inn Austin / Round Rock, responded to this review
24 May 2013

Thanks for giving us a review of your stay. I'm sorry yur check in experience felt that way. We always want to warmly welcome each and every guest and I will share your comments with our team. Thanks again. More

Abilene, United States
1 review
5 of 5 stars Reviewed 14 May 2013

Great facility. Helpful staff. Definitely will stay here again. I would like the ability to rent in room movies, but most Hilton properties do not allow this anymore. Great location right off of I-35. Nice pool area.

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HGIRoundRock, General Manager at Hilton Garden Inn Austin / Round Rock, responded to this review
24 May 2013

Thank you for your nice review of our property. We look forward to having you back as our guest. More

Rockwall, United States
1 review
5 of 5 stars Reviewed 8 May 2013

Very nice hotel for a very competitive price. Staff was friendly and initiated booking my room 2 floors above a visiting soccer team's rooms. I was pleased that the room had both wireless AND ethernet cable for internet access as my laptop is limited to the etheret cable.

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HGIRoundRock, General Manager at Hilton Garden Inn Austin / Round Rock, responded to this review
16 May 2013

Thank you for your comments and for choosing to stay with us. We know you have many choices in the area and hope that you will always think of us when you are coming to our city. Thanks again. We appreciate your business. More

 
 
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Additional Information about Hilton Garden Inn Austin / Round Rock

Also Known As:
Hilton Garden Inn Austin/Round Rock Hotel
Hilton Garden Inn Austin/Round Rock Hotel Round Rock
Hilton Garden Inn Austin
Hilton Round Rock
Round Rock Hilton
Address: 2310 North IH35, Round Rock, TX 78681
Phone Number:
Region: United States > Texas > Round Rock
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 23 hotels in Round Rock
Price range (per night): S$120 - 197
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Our Hilton Garden Inn Austin/Round Rock hotel is stylish and sophisticated, offering you easy access to the Round Rock shopping outlets. We offer complimentary WiFi and cooked to order breakfast to help you feel right at home. ... more   less 
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