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Country Inn & Suites by Radisson, Round Rock, TX

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Traveller (19)
Room & Suite (16)
Pool & Beach (2)

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About

#21 of 35 hotels in Round Rock
Location
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Service
Value
Off I-35, the Country Inn & Suites by Radisson, Round Rock, TX places you in the Greater Austin area while providing a quiet atmosphere outside the bustle of the capital city. Known as the "Sports Capital of Texas," Round Rock is home to Dell Diamond, Dragon Stadium and Round Rock Sports Center. Our hotel is also near IKEA and downtown attractions in Austin. You can relax on site in our outdoor pool, enjoy free cookies in the lobby and plan your next day's itinerary with free Wi-Fi.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Banquet room
Baggage storage
Parking
Wifi
Hot bath
Outdoor pool
Breakfast available
Breakfast buffet
Vending machine
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Mid-range
Languages Spoken
English, Spanish
Hotel links
Special Offer:Stay Twice, Get a Free Night

Location

1560 N Interstate 35, Round Rock, TX 78681-2927
Country Inn & Suites by Radisson, Round Rock, TX
344Reviews2Q+A26Room tips
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Luann N wrote a review 10 Mar
1 contribution
First off, I understand that all hotels can't be updated, that's not why I am giving this hotel a poor rating. We were with a group that booked NINE rooms. It was the weekend of a volleyball tournament, so prices were doubled (which I know is the way it goes). Perhaps if it had been half the price, it wouldn't have been so bad. 1-There was no access to bottled water. Both vending machines were out of service. When we tried to call the front desk (assuming they had some to offer), the phone in the room didn't work (at all), so I had to search the number and call on my cell. When I did, he said the only option was to go get water from the gym water fountain. I also told him the phone didn't work, and there was zero response, so I assume he knew that. 2-On the same call, I asked how we get coffee since we used Saturday's but needed Sunday's and he said to come get it downstairs. No customer service. I decided to just go without. 3-We had to leave before 7am to get to the tournament. One of the ladies in the group I was with asked if she could grab something to take with her (It was about 10 minutes early), and she was told no. Seriously? 4-Lastly, one of the moms from the team had booked rooms for everyone. I called to move one room to my name. I told the man who answered that I could give him a card but it wouldn't be the one I was going to pay with, he said no problem. He said, just know that there will be $100 pending but it will go away. When I checked out, the lady there asked for my room and then said, "ok, you're checked out." I told her what I had discussed and she totally blew me off, and said she was sorry he told me wrong. Again, no customer service. Definitely would never return to this hotel again. I hope all Radissons aren't like this.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Try somewhere else.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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jenL9843JM wrote a review Apr 2023
Seattle, Washington2 contributions
There were several problems that we faced at this property. The facility is outdated. It is dirty. Our carpet was stained. The couches were stained. The bathroom was in disrepair. The sink and bathtub did not drain. The sink would fill up as soon as we started to brush our teeth. Nothing would go down the drain. We had 2 tv's in our room and neither worked properly. The second room that we booked also did not have a functioning tv. Neither of our exterior doors would lock. The first staff that we contacted about it said that we just had to slam them. We tried that for a day, but they never locked. The next day, we talked to another staff member and she used a hammer and plyers to jam the door plates to make them lock. That finally worked. The breakfast was inedible compared to all other hotel chains that we regularly stay at. When we asked for a 15 minute late check out, we were denied. The nighttime staff spent his time outside the facility in a rocking chair smoking all night. We had to go outside to find him. The couches in the check-in area of the facility are stained and we did not want to sit on any of them while waiting for other guests. We checked out and went to another hotel partway through our stay.
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Date of stay: April 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from N Patel, General Manager at Country Inn & Suites by Radisson, Round Rock, TX
Responded 28 Apr 2023
On behalf of our entire staff at Country Inn & Suites by Radisson, Round Rock, TX - RNDR we apologize for the concerns you shared about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jonathan P wrote a review Mar 2023
1 contribution
Honestly the worst hotel experienced I’ve ever had. The beds were literally the only good thing. The internet garbage the carpet room in its whole is garbage, but that’s not even the worst part, THE WHOLE STAFF IS ABSOLUTE GARBAGE, everyone was rude from the owners to the managers to the night shift there wasn’t a single person in that hotel that even showed a bit of hospitality in fact it was as if they don’t even want people at their hotel 😂. Do not come here I promise you the rooms are overpriced the staff is horrible the breakfast is horrible nothing about this hotel deserves a star. 0/10
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Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from N Patel, General Manager at Country Inn & Suites by Radisson, Round Rock, TX
Responded 16 Mar 2023
On behalf of our entire staff at Country Inn & Suites by Radisson, Round Rock, TX - RNDR we apologize for the concerns you shared about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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msmith428936 wrote a review Feb 2023
1 contribution
The staff was very professional. The room was clean and beds were comfortable. We all enjoyed the breakfast as well. We will be marking this hotel as a favorite for future trips to the Round Rock area.
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Date of stay: February 2023
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Michelle M wrote a review Feb 2023
2 contributions
The worse hotel I have ever stayed at and the rudest owner. Absolutely NO customer service skills. The room carpet had ketchup looking stains and was old and dirty, walls had stains very old and muggy. Trust me I tried getting another hotel but they were all booked nearby and we had to be at the state championship wrestling tournament early the next morning. When we got in late that night after a long day at the tournament we walk in and there were roaches in the bathroom!!!!! Disgusting!!! We slept in our clothes that night!! I can go on and on about how rude and horrible the lady at the front desk was. And to top it off we pre paid $140./a night. This hotel isn’t worth even $40/night. GROSS!!!!!!
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from N Patel, General Manager at Country Inn & Suites by Radisson, Round Rock, TX
Responded 16 Mar 2023
On behalf of our entire staff at Country Inn & Suites by Radisson, Round Rock, TX - RNDR we apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure all of our guests have a comfortable, enjoyable stay with us. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Keith G wrote a review Feb 2023
Carrollton, Texas6 contributions
We’ve stayed here several times and know what to expect. They have been doing some upgrades but the room we were in this time had scary “crime scene” stained carpet even though other things in the room had been upgraded. Probably should have changed the carpet first, in my opinion.
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from N Patel, General Manager at Country Inn & Suites by Radisson, Round Rock, TX
Responded 16 Mar 2023
On behalf of our entire staff at Country Inn & Suites by Radisson, Round Rock, TX - RNDR we apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure all of our guests have a comfortable, enjoyable stay with us. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kymberlee B wrote a review Sept 2022
1 contribution
Our hotel stay was prepaid. We had been at this hotel for 2 nights. We were suppose to stay a 3rd night but after the rude, uncomfortable, disrespect that I received from the manager we decided to pack up and check out immediately! This manager was so inconsiderate and very cold hearted. Long story short, after being threatened, I called and filed a formal complaint (I have never done this before) the situation was so bad, I decided to take the time out of my day to make the complaint. I would NEVER hire or allow someone like this manager to be any part of my company. I thought more of Radisson, we will never stay or provide any monies to any Radisson company or Radisson affiliation again. Shame on whoever does the hiring! Federico Gonzalez, CEO of Radisson Hotel Group, (it starts at the top) your managers are in direct contact with your customers, your managers are a reflection of you! y'all should really look into this Manager!!
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Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from N Patel, General Manager at Country Inn & Suites by Radisson, Round Rock, TX
Responded 9 Sept 2022
MrsKymm, In reviewing your complaint that you filed with Corporate customer care the following was reported by you: “This morning she did not have the key for the room, she called the husband, sweater was needed for the her daughter which is in the room. She asked to get in the room, manager said no. Manager says that her name is not on the reservation. Guest felt that manager is not willing to help, and could care less, did not asked for an ID and is rude. Guest states that the manager is a b**ch. The manager after hearing that profanity got agitated and threaten to call the cops." For the safety of our guests it is hotel policy to verify that any person requesting a key to a room is a guest registered to that room. This hotel does not tolerate abusive language being used toward any of our staff members which it was at that point that the front desk agent ask you to leave the property and did inform you that she would contact the police.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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cborma462222 wrote a review Jun 2022
1 contribution
I was very dissatisfied and disgusted by my stay and the lack of cleanliness of the room. Large dark brown/black stains on the carpet (from what looked like a mans snuff or dip). And there something similar to this in a spit form on the wall by the TV. The carpet was sticky and squishy (GROSS)!!
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Date of stay: June 2022
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from N Patel, General Manager at Country Inn & Suites by Radisson, Round Rock, TX
Responded 23 Jun 2022
On behalf of our entire staff at Country Inn & Suites by Radisson, Round Rock, TX - RNDR we apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure all of our guests have a comfortable, enjoyable stay with us. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
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fsmith783 wrote a review Jun 2022
Austin, Texas1 contribution
The floors in the room where stained it stunk and the power went out. I wouldn’t recommend anyone stay here. The review said something about a pool… I don’t think they had one, I did not take the time to look after seeing the room
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from N Patel, General Manager at Country Inn & Suites by Radisson, Round Rock, TX
Responded 6 Jun 2022
On behalf of our entire staff at Country Inn & Suites by Radisson, Round Rock, TX - RNDR we apologize for the concerns you shared about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jdreag579465 wrote a review Mar 2022
Rio Rancho, New Mexico2 contributions
The location is good. It was clean enough. Breakfast was junk, not a hot breakfast, (fruit cup, juice cup, granola bar, packaged pastry.) The staff was friendly enough though, especially the lady cleaning the rooms. Booked through Priceline who advertised hot breakfast when I called Customer service they referred me to booking.com who then didn't resolve anything and referred me back to Priceline. Long story short no one helped, nothing was resolved, horrible customer service.
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Date of stay: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from N Patel, General Manager at Country Inn & Suites by Radisson, Round Rock, TX
Responded 21 Mar 2022
We apologize for the dissatisfaction with your stay. We do hope that you were able to contact your booking agent to get your issues resolved as our breakfast is not set to open back up until April 1, 2022. In reviewing the booking.com and priceline sites I did see where under the section labeled important information it does state that breakfast is limited at this location. Again, we do apologize that were dissatisfied with your stay and hope that you will return to see us when our breakfast does open back up next month.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$122 - S$167 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
country inn & suites round rock hotel round rock, country inn and suites round rock, round rock country inn, country inn round rock
LOCATION
United StatesTexasRound Rock
NUMBER OF ROOMS
63
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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COUNTRY INN & SUITES BY RADISSON, ROUND ROCK, TX: UPDATED 2024 Hotel Reviews, Price Comparison and 30 Photos - Tripadvisor

Frequently Asked Questions about Country Inn & Suites by Radisson, Round Rock, TX
Which popular attractions are close to Country Inn & Suites by Radisson, Round Rock, TX?
Nearby attractions include Chisholm Trail Crossing Park (1.2 km), The Williamson Museum (0.8 km), and Somerset Park (0.8 km).
What are some of the property amenities at Country Inn & Suites by Radisson, Round Rock, TX?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Country Inn & Suites by Radisson, Round Rock, TX?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Country Inn & Suites by Radisson, Round Rock, TX?
Guests can enjoy free breakfast during their stay.
Is parking available at Country Inn & Suites by Radisson, Round Rock, TX?
Yes, free parking is available to guests.
What are some restaurants close to Country Inn & Suites by Radisson, Round Rock, TX?
Conveniently located restaurants include La Margarita, Casa Garcia's - Round Rock, and Kerbey Lane Cafe - Round Rock.
Are there opportunities to exercise at Country Inn & Suites by Radisson, Round Rock, TX?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Country Inn & Suites by Radisson, Round Rock, TX?
Yes, dry cleaning and laundry service are offered to guests.
Does Country Inn & Suites by Radisson, Round Rock, TX offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Country Inn & Suites by Radisson, Round Rock, TX?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Country Inn & Suites by Radisson, Round Rock, TX?
Many travellers enjoy visiting Grace Heritage Center (12.6 km).