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All 16 Stafford hotels

Courtyard by Marriott Houston Sugar Land

3.0 of 5
12655 Southwest Freeway, Stafford, TX 77477
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Ranked #1 of 16 hotels in Stafford
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Most recent review
5 of 5 stars Reviewed 11 June 2013
Enrique P Orlando, Florida, United States
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46 reviews from our community

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Orlando, Florida, United States
1 review
5 of 5 stars Reviewed 11 June 2013

I travel 100% of the time because of my job and have become a definite critic on hotels, dining & airlines. I will keep it simple-I wouldn't be writing a post if I didn't feel the need to go out of my way to express how happy I was with the service of this hotel. -The most friendliest service, they... More

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Olga1002, Director of Sales at Courtyard by Marriott Houston Sugar Land, responded to this review
14 June 2013

Wow, what kind words, thank you so much for taking the time to let us know how much you enjoyed the Courtyard Sugar Land. Yes, we have a pretty amazing team who really enjoy their jobs and it shows! I will make sure that I let everyone know how much you appreciated them and make sure that I say thank... More

1 review
5 of 5 stars Reviewed 24 April 2013 via mobile

The staff was very professional, pleasant, & very friendly. The rooms were very well laid out, the beds were comfy, & it was spotless. The lobby was beautiful. I had not stayed in a hotel In Some time but this one I would stay in again .

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Olga1002, Director of Sales at Courtyard by Marriott Houston Sugar Land, responded to this review
29 April 2013

Thank you so much for taking time to let us know how great your stay was. We do pride ourselves on maintaining our beautiful hotel and having a great staff in order to make your stay the best possible. We can't wait until you come back to see us! More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 24 April 2013 via mobile

I travel often and have seen it all. But this took the cake. Not being from the area I thought the local front desk would be able to get me a cab, help me find a good eatery and and a wake up call. Incorrect. I had a girl named Kaitlyn I think. She gave me the number to yellow... More

Was this review helpful? Yes 2
See 2 more reviews by Marysueshine for Stafford
Olga1002, Director of Sales at Courtyard by Marriott Houston Sugar Land, responded to this review
29 April 2013

Thank you so much for sharing your experience with us, we definitely apologize that it was not our usual level of customer service. Kaitlyn is one of our top guest service representatives, so this information is very surprising. However, with your feedback we will bring it to her attention, and as you recommended, maintain our efforts to always continue training... More

Ruidoso, New Mexico
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 9 April 2013

Once again a great stay at one of my all time favorite hotels anywhere. Two women , kids of different ages , good time had by all. These people are so gracious , so nice, this is what the service industry is all about. Every door opened, a smile and friendly nod from everyone to everyone,( five year olds, seventeen... More

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Olga1002, Director of Sales at Courtyard by Marriott Houston Sugar Land, responded to this review
12 April 2013

Thank you so much for all the lovely thoughts and comments about our hotel! We are so happy that we make you and your family feel that way. It is our goal to make all our guests feel comfortable and like family, we are thrilled to have accomplished this. We can't wait to have you back to see us again! More

Longmont, Colorado
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 26 March 2013

It was a great visit for my Dad's 88th birthday celebration. All my 3 adults children were there with my hug family reunion. The hotel is closed by and very convenient for visited. Also, many restaurants nearby. We had a great time for BD party, shopping, enjoyed great food and a comfort place to rest. Highly recommend Courtyard if you... More

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Olga1002, Director of Sales at Courtyard by Marriott Houston Sugar Land, responded to this review
28 March 2013

Thank you so much for taking the time to share your wonderful review with us. We are so happy that you enjoyed the hotel and that you found our top notch staff to be friendly and helpful. Your recommendation means a lot to us, please come back and see us again soon! More

Dallas, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 25 March 2013

Beds are great and staff very friendly and helpful. Some people were not happy about paying for breakfast. Location is right next to freeway but room was still quiet. Close to many places to eat that have a variety of prices.

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Olga1002, Director of Sales at Courtyard by Marriott Houston Sugar Land, responded to this review
28 March 2013

We appreciate you taking the time to give us your thoughts. We are happy that you enjoyed your stay, we look forwrd to having you come back and visit us soon. More

1 review
4 of 5 stars Reviewed 17 March 2013 via mobile

This is a really nice hotel and the beds are very restful. We stayed there for our daughter AAU basketball tournament. I would definitely encourage those on business to stay in this location, but for a group of young lady basketball players and their families the pay for breakfast is a bummer.

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Olga1002, Director of Sales at Courtyard by Marriott Houston Sugar Land, responded to this review
22 March 2013

We are delighted that you found our beds to be comfortable and that you would recommend our beautiful hotel to others. Thanks so much for taking the time to comment on your stay. I understand the cost of breakfast for so many young girls, but we feel that the Bistro is very well priced and has items to fit any... More

Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 11 March 2013

My husband and I were here overnight and Kaitlyn at the front desk was super-friendly and helpful. One staff member made a special trip to find a cart we needed. The lobby is gorgeous and up-to-the minute with small flatscreens by some booths with a remote-- you can choose the channel so that you didn't have one big screen with... More

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Olga1002, Director of Sales at Courtyard by Marriott Houston Sugar Land, responded to this review
22 March 2013

Thank you very much for the great things you said about our hotel, we’re so happy that you found all the amenities to your liking. I am however disappointed that there was a little of annoyances with your stay and I truly hope that you told our front desk about these things so that they can be communicated to the... More

Pearland, Texas
1 review
5 of 5 stars Reviewed 11 March 2013

I was happy with all aspects of our stay, but I was especially impressed with the staff, from the "Bistro" who served guests before officially opened as they were setting up, to three different front-desk staff who greeted us enthusiastically, joked with us as we checked out and graciously offered toothpaste and a band aid when needed. The hotel was... More

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Olga1002, Director of Sales at Courtyard by Marriott Houston Sugar Land, responded to this review
18 March 2013

We love our staff too! Thank you for taking time to letting us know how we did and how pleased you were with everything. We hope that you come back real soon, we'd love to have you again! More

Clarksville, Indiana
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 25 February 2013

My family took a trip to Houston & stayed in this hotel for 2 weeks. The staff was amazing and went above & beyond to meet our needs. Our room had a refrigerator & microwave. The bathroom was spotless as was the room upon arrival. The gym had weights, treadmills, ellipticals & bikes. Breakfast wasn't included, but we did use... More

Was this review helpful? Yes 1
Olga1002, Director of Sales at Courtyard by Marriott Houston Sugar Land, responded to this review
1 March 2013

Wow, what a great review, thank you so much for sharing your wonderful experience with us! We have a very happy team that is dedicated to eachother and our guests, we're so happy that it shined through for you. We can't wait to have you back, please ask for me next time you're here, I would love to meet you! More

 
 
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Additional Information about Courtyard by Marriott Houston Sugar Land

Also Known As:
Courtyard By Marriott Houston Sugar Land Hotel Stafford
Courtyard By Marriott Houston Sugar Land Hotel
Courtyard Stafford
Courtyard Hotel Stafford
Stafford Courtyard
Stafford Marriott
Address: 12655 Southwest Freeway, Stafford, TX 77477
Phone Number:
Region: United States > Texas > Stafford
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Stafford
#1 Business Hotels in Stafford
#1 Onsen Hotels in Stafford
Price range (per night): S$111 - 242
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Courtyard Houston Sugar Land was recently renovated to provide greater flexibility and choices for guests staying in this Sugar Land, Texas hotel. Ideally located just off the Southwest Freeway, just 20 minutes from downtown Houston, this hotel provides easy access to Houston’s top destinations including Minute Maid Park and Reliant Stadium. The welcoming lobby offers flexible spaces for work and socializing, free WiFi, and easy access to the latest news/weather via the touch-screen GoBoard™. Guests love to dine in at The Bistro, where they can enjoy a delicious breakfast or a dinner menu paired with craft beer and wine. The guest rooms feature new HD TVs with premium cable, large work desks with ergonomic chairs, and the luxurious Marriott Bedding that is sure to offer the perfect night’s sleep. Your stay at the best of Sugar Land, Texas hotels is sure to be more comfortable, productive, and enjoyable than ever before at the Courtyard Houston Sugar Land. ... more   less 
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