Greetings: Thank you for taking the time to review our hotel. We value every review as we want to not only meet our guests expectations, but exceed them. I am sorry you had trouble with our beds and that the room didn't have the refreshing crisp feel we target for. Hotels are a constant process of improvement and we are... More

Greetings Ray: Thank you very much for the kind words about our breakfast. We are glad you and your family enjoyed it, along with your stay. However; let me apologize for the latter part of your review. This is not a common occurence in our rooms. Your review is being taken very seriously and is being addressed with our housekeeping... More

Greetings: Thank you very much for the complimentary review! We pride ourselves of our eclectic, complimentary full hot breakfast in our Q Corner Cafe. We try to switch things up and make sure the guest is having a great breakfast that consists of more than just a muffin! Safety and guest satisfaction are our top two concerns at the property.... More

Greetings: I am very troubled to here your review of our hotel. Stealing is taken very seriously here whether it be by an employee or a guest. I don't know when your previous stay with us that you are referring to, but I can assure you any form of stealing will be treated with a zero tolerance policy. Any report... More

Greetings Vanessa: Let me apologize on behalf of the hotel for any inconveniences that occurred during your stay. Unfortunately there was a group that weekend that did cause a ruckus. We require that all of our groups that have over 75 attendees bring a bonded security officer for noise control and to handle any other issues that appear. We are... More

Thank you for your comments. I am sorry you had to go though all that to find us here. We look forward to taking care of your lodging needs in the future. Thank you again for your kind words and thank you for your service to our great nation. More

Thank you for taking the time to tell us about your experience. On a rare occasion due to unforeseen circumstances outside of our control, we are unable to ensure your requested room type, and I do apologize for this. I agree that you should have been informed about the big banquet party that weekend, moving forward front desk will call... More

Thank you for your review of the Quality Hotel & Conference Center. I would like to start by apologizing for the behavior and actions of the guest we had this past weekend. I can assure you this is not the case every weekend. I feel terrible that you had this experience and hope you would reconsider your decision not to... More

Thank you for taking the time to let us know about your experience. I have personally looked into the issues you mentioned in your room and I can assure you they are being addressed. Please accept my sincerest apology and hope you give us another opportunity to take care of your lodging needs. More