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All 30 Tyler hotels

Candlewood Suites Tyler

2.0 of 5
315 E Reick Road, Tyler, TX 75703
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Candlewood Suites Tyler
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Ranked #17 of 30 hotels in Tyler
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22 reviews from our community

    Trip type
Traveller rating
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    1
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Date Rating
1 review
5 of 5 stars Reviewed 26 April 2013

Being unfamiliar with Tyler and here on business for one night only, I read many hotel reviews and decided Candlewood was the best value for the money. How surprised was I to be welcomed by Lizz on arrival. Lizz was helping another customer, but acknowledged me politely and said she would be right with me. It is not what she... More

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Houston, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 16 September 2012

This was one of the worst hotesl I have ever stayed, and I travel a lot. This hotel started out as a disaster before we even got there. We booked the hotel about 1.5 weeks in advance, a day after we booked our hotel we realized that they allowed pets. We did not grow up with pets and we were... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Tyler, responded to this review
1 October 2012

Dear Ijeoma_A, Thank you for taking the time to relay your comments regarding our property during your recent stay. We are deeply sorry we fell below your expectations. Your comments are very troubling and will certainly be looked into. We’d like to obtain some additional details regarding your experience, so we have sent you a private message. We look forward... More

dallas, tx
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 14 July 2012 via mobile

We called ahead of a rehearsal dinner / wedding we were coming out of town for. Hundreds of hotels in Tyler to choose from, but this one looked ok and was a food location choice for us. Got a queen bed suite w/ pullout couch so our two children could have done extra room. The bed was NOT a Queen... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Tyler, responded to this review
1 August 2012

Dear coachphlieg, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More

Atlanta, Georgia
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 15 May 2012

Spacious room with a kitchenette. The water pressure in the shower was excellent. A better showerhead would make all of the difference. Comfortable bed, nice linens. The location is decent. Not much within walking distance, but a lot of restaurants and shopping within a short drive. Kitchen equipment is provided. The was equipped with a dishwasher as well. There is... More

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Greensburg, PA
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 14 May 2012

Great location - easy access to a major artery through Tyler (Highway 69/Broadway), but set back far enough that traffic noise isn't an issue. Also near a nice, shaded walking trail. Close to lots of restaurants and the mall. The rooms are nice and well-equipped. One one occasion, I stayed in a studio - furnished with a queen-sized bed, full-sized... More

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Dallas, Texas
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 14 May 2012

My husband and I decided to visit family for the weekend. Check in was quick. The clerk at the desk was very friendly and helpful. Upon entering our suite we discovered the room to be very clean, smelled fresh and roomy. The room had a nice recliner in it for relaxing and watching tv. The kitchenette was just the right... More

Was this review helpful? Yes 1
See 3 more reviews by JaxAdams for Tyler
Joplin, Missouri, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 28 April 2012

I had an extended stay(1 month). I was extremely pleased with my accomidatiolns. Over the hotel is clean, friendly helpful staff. My room was cleaned once a week. My room had a full size refrig, 2 burner stove, mircowave, and full size dish washer. Dishes, cookware, dish towels and dish soap all provided. ( much similar to my own quallity).... More

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Shreveport, Louisiana, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 9 April 2012

My stay was awesome, very roomy and I work from the room with two laptops and gear and the desk was huge. Great .net connections (both Cat 5 & Wifi) which is very important to me. The beds are so comfortable, great night's sleep and they even offer an option on foam or feather pillows, now that is attention to... More

Was this review helpful? Yes 2
north Dallas, TX
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 19 December 2011

After checking in and chatting with the very friendly and helpful staff at the front desk we arrived at our room which was clean, comfortable, and well laid out. I was sharing a suite with a friend and we were happy to see the huge desk/table area as well as the fact that the bathroom opens out on the living... More

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1 review
3 of 5 stars Reviewed 25 May 2011 via mobile

Visiting family for a week. No service to speak of at the front desk. When asked for a feather pillow the older weekend only lady gave many reasons as to why she couldn't possibly bring it to the room. Told us over and over she couldn't"didn't know, i only work weekends..." No business center or computer available when we stayed.... More

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Additional Information about Candlewood Suites Tyler

Also Known As:
Candlewood Suites Tyler Hotel
Candlewood Suites Tyler Hotel Tyler
Candlewood Tyler
Tyler Candlewood
Tyler Candlewood Suites
Address: 315 E Reick Road, Tyler, TX 75703
Phone Number:
Region: United States > Texas > Tyler
Amenities:
Business Centre Fitness Centre Kitchenette Pets Allowed Restaurant Wheelchair access
Hotel Style:
#1 Romantic Hotels in Tyler
Price range (per night): S$108 - 147
Hotel Class:2 star (2*)
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