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Hotel Indigo Waco - Baylor Reviews

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Hotel Indigo Waco - Baylor

3.0 of 5
211 Clay Avenue, Waco, TX 76706
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Hotel Indigo Waco - Baylor
56 traveller photos
Ranked #3 of 33 hotels in Waco
4.5 of 5 stars 117 Reviews
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117 reviews from our community

    Trip type
Traveller rating
    83
    25
    7
    1
    1
Date Rating
Hunt, Texas
Top Contributor
101 reviews 101 reviews
22 hotel reviews
Reviews in 35 cities Reviews in 35 cities
42 helpful votes 42 helpful votes
“Becoming a Favorite”
4 of 5 stars Reviewed 16 June 2013 NEW

This is my second Indigo experience and I liked it. A new and upper scale twist on other major chains. The king suite was reasonably priced, hard wood floors and nice bathroom. Amenities were ample and nice quality. I will be looking for more of these Intercontinental affiliated hotels on my travels.

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Dallas, Texas
2 reviews
“Love the Hotel Indigo, Waco, Tx”
5 of 5 stars Reviewed 4 June 2013

We had our son's wedding party stay at this great hotel the weekend of May 31 and it was wonderful! Daryl, the general manager was so helpful and attentive that by the end of the weekend, he was a family member. We had a large group and had the third floor of the building so there were many demands to... More

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Daryl B, General Manager at Hotel Indigo Waco - Baylor, responded to this review
6 June 2013

Thank you for your kind words. I have been mentored by many industry leaders to treat everyone as an honored Guest in our home and it is a culture we are instilling within all of our team. The Newly Weds looked beautiful and the entire group was a pleasure to serve. We hope to see you all again on your... More

Little Rock, Arkansas
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Wannabe modern upscale.”
3 of 5 stars Reviewed 3 June 2013 via mobile

The outside looks like a hospital but nice and that's where it ends. The rooms were covered in scuff marks all over the walls, the staff was rude (except the manager), the outdoor furniture was cheap and the pool was dirty. The food at the resturaunt was average at best. The JR Ewing burger was wonderful. The flat bread taco... More

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Daryl B, General Manager at Hotel Indigo Waco - Baylor, responded to this review
6 June 2013

Thank you for sharing your thoughts and concerns with us as that is the only way we can improve. The architecture and design of the hotel is one of the most frequently complimented aspects of the building, blending a sleek contemporary design with local colors and feel. From the beautiful hand blown glass chandelier as you enter to the magnified... More

Georgia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“A great hotel for the money”
5 of 5 stars Reviewed 28 May 2013

We stayed at Hotel Indigo while visiting our daughter at Baylor. It's new, and it's clean and the beds are very nice. We enjoyed breakfast at the hotel also. Everyone was very nice. I would definitely stay here again.

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Daryl B, General Manager at Hotel Indigo Waco - Baylor, responded to this review
31 May 2013

We love our Baylor University Parents, Students and Faculty! You all have become such an important part of our business so it's important you know how much we truly appreciate being your hotel of choice! Kindest regards, Daryl Barnes General manager More

Georgetown, Texas
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
“"Hip hotel with a great Atmosphere"”
4 of 5 stars Reviewed 26 May 2013

The entrance to the hotel is spacious, bright and welcoming. There was one staff person checking in guests. My husband is a Royal Ambassador member with Intercontinental hotels, so a little something beside a bottle of water would have been a nice touch. Our room was clean, comfortable, with a great bed. The shower had a rain and regular spray.... More

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Daryl B, General Manager at Hotel Indigo Waco - Baylor, responded to this review
27 May 2013

Every guest at our hotel is a VIP and all comments are taken to heart. That having been said our IHG Rewards - Royal Ambassador Members can travel upwards of 100 nights per year and we are extremely proud you have chosen us as a preferred property and that you will stay here when in Waco and visiting Baylor University.... More

Houston, Texas
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Nicely decorated modern hotel.”
5 of 5 stars Reviewed 17 May 2013

The hotel room is spacious, and clean. The beds are comfortable, and the bathroom is nice with plenty of room. The staff is friendly. Check-in was a breeze. The pool area is really pretty. If you're ever in the waco area stay here!

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Daryl B, General Manager at Hotel Indigo Waco - Baylor, responded to this review
27 May 2013

Beautiful, spacious, clean and comfortable - top it off with a friendly staff and you have a recipe for a wonderful stay! Couldn't of been a nicer review, we can't wait to see you on your next visit! Sincerely, Daryl Barnes General More

Hazleton, Iowa
2 reviews
2 helpful votes 2 helpful votes
“State Of The Art & Hospitality To Match”
5 of 5 stars Reviewed 12 May 2013

As the Father of a Collegiate track athlete , I have traveled all over the U.S. in the last three years & stayed many places; nothing equals the Indigo in Waco. A Hotel with Genuine hospitality in a comfortable, artistic environment, which resonates with Waco & Texas in general.The comfort level is extended by the room architecture & amenities, all... More

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Daryl B, General Manager at Hotel Indigo Waco - Baylor, responded to this review
27 May 2013

Please know you do have new friends here at the Indigo of Waco. If you are representative of most people from Iowa I can't wait to visit. You all treated us more like the guests than we treated you! The hotel is ideally located right in the middle of everything and walking distance from the beautiful Baylor University Campus. As... More

1 review
“5 Star Hotel in Waco, Tx!!!!”
5 of 5 stars Reviewed 10 May 2013 via mobile

Staff is very friendly, Rooms are very nice, food was excellent. If Kristen is working the evening you are in the bar-ask, no beg her to sing for you. It is well worth the large tip you should give her. Overall an unexpected gem in the heart of Texas

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Daryl B, General Manager at Hotel Indigo Waco - Baylor, responded to this review
27 May 2013

You've found one of our hidden gems as Kristen is a professionally trained Opera singer and sounds like an Angel! You will find an entire staff eager to please from Whitney and Kayla at the front desk to Maria heading up the housekeeping team and Cole behind the Bar our mission hear at the Indigo is to insure you leave... More

Lumberton, Texas
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“The Best Place to Stay in Waco”
5 of 5 stars Reviewed 29 April 2013

Having a son and daughter at Baylor, I've had the opportunity to stay in several hotels in the area. The Hotel Indigo surpasses any of them. My wife and I just completed a 4 night stay at the hotel where we were bowled over by the great service. From Kayla at check-in to the manager I frantically spoke to after... More

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Daryl B, General Manager at Hotel Indigo Waco - Baylor, responded to this review
27 May 2013

Thank you for sharing your wonderful comments about our New Hotel Indigo with all of the TripAdvisor readers out there! It's because of people like you that we were awarded TripAvisors Service Excellence honors ranking us in the Top-Ten percent of hotels nationally! Rest assure I will let housekeeping know how much you appreciated the cleanliness of the rooms and... More

Houston, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“INCREDIBLE HOTEL in every way !!”
5 of 5 stars Reviewed 29 April 2013

This is without a doubt the BEST LUXURY HOTEL in Waco and one of the nicest in Texas. The front desk staff were all helpful and prompt. The room well decorated, spotless room and nice and cool upon arrival. All employees could not have been nicer. The JR Ewing Burger with a Dr. Pepper BBQ sauce and the stuffed alvocado... More

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Daryl B, General Manager at Hotel Indigo Waco - Baylor, responded to this review
2 May 2013

Don't let "BEST LUXURY HOTEL" worry you about price, as compared to many other hotels in Waco the prices are great. You'll always find great deals Sunday through Thursday, the weekends may fluctuate based on special events at Baylor University. Thank you for identifying two of our most popular meals at Brazos Bistro. The Chef uses many local ingredients to... More

 
 
Hotel Indigo Waco - Baylor
Hotel Indigo Waco - Baylor
4.5 of 5 stars 117 reviews
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Additional Information about Hotel Indigo Waco - Baylor

Address: 211 Clay Avenue, Waco, TX 76706
Phone Number:
Region: United States > Texas > Waco
Amenities:
Business Centre Fitness Centre Free Parking Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 33 hotels in Waco
Price range (per night): S$163 - 209
Hotel Class:3 star (3*)
Reservation Options:
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Hotel Indigo Waco - Baylor
211 Clay Avenue
Waco, TX 76706
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