We booked the "Family suite" for two nights. They only had it available for the second night. So we got two adjoining rooms. When my wife walked one of the rooms it was covered in Rose petals and wine bottles were strewn across the room. So we were given two more rooms, that were side by side not adjoining. The... More

My son in law and I arrived at the New Grand Hotel on Monday afternoon 9th April after riding our rented Harleys from Dallas Fort Worth to Wichita Falls. The weather was closing in from a very high 80F with severe thunder storms and hail later in the day. We were in fact looking for another hotel when we arrived... More

I paid for a full week, seeing the hotel had a couple of 4-5 stars. I didnt mind the mix up at the front desk even though I made reservations 4 hours prior. They accomdated me well and upon first impression, the hotel was standard. I liked the indoor pool and mini golf layout. The gym room consists of only... More

We renewed or vows here at the Grand Hotel in February 2013, all the staff was amazing they assisted us with anything that we were needing. I could'nt have picked a better place to have my "Dream Wedding" all my guest were very satisfied, the rooms for were very clean, the contonental breakfast was non-stop, all the managers from Housekeeping... More

Our clown association just had their convention here. This is undoubtedly the worst hotel we have ever stayed in. Over 50% of our group had no hot water in their rooms. Many had no air conditioning. Many had ONLY got water. There were limited towels and washcloths and the ones we had were torn and tattered. Carpets were filthy. Tubs... More

Reserved two nights here for a convention. Upon checking in, found out no one in our group had either air conditioning or hot water in their rooms. Several couple had roaches and we have one pic of a dead mouse by one of the back doors. I complained to front desk about overall nastiness and they said they have never... More

The New Grand Hotel in Wichita Falls Texas is a very good hotel to stay in. The price is very reasonable, the hotel is clean and the whole staff is very accomidating. They are in the process of renavating their hotel which is needed, however they are keeping it clean and running while doing this. I highly recommend staying here... More

The New Grand Hotel means that with a new name (formerly Howard Johnsons) some of the old 1 star reviews won't be shown. And I didn't realize that this was a "pet friendly" hotel when I booked it. I just saw a 4 star and a 5 star review which indicated it was a nice hotel. One of those reviews... More

We stayed at this hotel based on the good comments I read. We really just wanted a clean place to spend the night as we were traveling from Colorado. However it was anything but clean. The bathroom didn't look like it had been cleaned at all, a damp dirty washcloth was hanging on the shower. The shower and toilet looked... More