unethical and rude front desk lady, luckily the mgr has some sense

We visited the hotel on a trip to Waco for a Baylor basketball game and stayed one night. It is located in a convenient location - only 5-10 minutes away from Baylor, and near the mall and the Hollywood movie theater. The heat worked well in the room and the room was nice and clean. We had a room with... More

With a 3rd year student at Baylor we have had the opportunity to stay in MANY of the hotels in the area. This location at the South end of town is a little further out but getting around Waco is easy. We were scheduled to stay 2 nights but opted to get home early. We made a point of letting... More

We had a great visit in the Waco area. This hotel was very nice and clean. The breakfast was A+. The staff was very helpful and kind.

This hotel was clean, well appointed and the rooms were spacious. The breakfast was also good and the pool area is small but served it's purpose. Staff could of been a bit more outgoing and helpful. Will stay again.

I had stayed at this hotel for one night about 18 months ago and enjoyed the hotel. Thought I would give it another try. This time I stayed for seven nights. Chose this hotel because we were having meetings in Gatesville, TX and this hotel is on Hwy 84 that is a direct drive there. Got one of the "suites"... More

I have stayed at this property and other Holiday Inn Express hotels several times in the past year. I had noticed that this location was not up to the usual Holiday Inn Express standards but this last stay was awful. I checked out a day early because of how dirty the room was. The duvet covering had dried egg and... More

I agree with the previous reviewer who said that it is a very clean hotel. The bedding and towels are extremely nice! I didn't enjoy my sleep as much as I should have, partly due to the loud AC and also because the bed was pretty firm...it seemed soft when I first sat on it, but sleeping on it was... More

I stay in Waco quite often; usually stay at Fairfield Inn for convenience but they were booked so I tried your motel and will continue to stay at the Holiday Inn Express, Woodway and never visit Fairfield Inn again. Fairfield can't even come close to you in cleanliness and service. Thank you ... I'll be back. Kaye