I see on here that this hotel is undergoing some renovations. I sure hope that's still the case, because they have a long way to go. Despite what other people here have said, I found all of the staff that I encountered to be very nice and helpful. The room did not appear to be dirty, but there were plenty...
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This property is nearly remodled. The sign still says Comfort Inn, and there
is still work to do on the exterior, screens etc. The king suite room was a nice size
and seemed to be recently updated, except for the tub. The breakfast was good,
with bacon and eggs etc. This property is getting closer to being beter than when...
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We stayed at the Blue Mountain Inn before a visit to Natural Bridges National Monument. The rooms are basic but adequate. Linens are OK and the bed was comfortable. They offer a full breakfast with scrambled eggs, bacon, cereal, bananas. If you want good coffee, bring your own. The coffee in the room is not good and the coffee in...
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Often helpful hospitality can cost nothing, but can effectively smooth over some rough spots in your customer's experience. Our observation at Blue Mountain Inn was that staffers don't want to be bothered with reasonable requests.
THE POSITIVES:
~ A refrig, microwave, and table/chairs in our large room.
~ An adequte breakfast.
~ Maybe the best place to stay in Blanding?...
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Dear teton-view ,
I have brought this to the attention of our entire hotel staff. We will be working on training our hotel staff to improve our customer service skills. Our goal is to provide our guest with the utmost customer service.
I would like to thank you for taking the time to provide us with your guest feedback.
Sincerely,...
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Travelling from New Zealand we have been getting away before sunrise each morning. During the winter months, these guys start their breakfast at 7:30am, which was disappointing, BUT the hotel owner got up early and had the breakfast bar all sorted by 6:30am - just for us!
Hot water in the showers initially took some minutes to arrive and there...
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Dear Organs,
We are happy to hear you enjoyed your stay with us! Also thank you for bringing to our attention the minor issues, maintenance repairs will be made.
We enjoy having you as our guest and look forward to your return.
Sincerely,
Ana
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We stayed one night, and found the rooms to be marginal - the bathroom shower had the last customer's hair in it, and there was a 6" diameter area of black mold around the shower head. We spoke to the desk clerk about it, but there was no interest taken in our comments.
Dear Peggy K,
Thank you for bringing this issues to our attention, issues have been addressed to our entire hotel staff and Hotel Manager, corrective action will be taken. .
Sincerely,
Ana
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We were driving through and decided to stay at this hotel. Which by the way is a dry city. We arrived at your hotel on 09/04/2011. There was a gentleman in front of us so we waited for our turn. In the meantime we observed that the lady working behind the counter was not friendly or did not show good...
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Dear jenna_samchar,
I am dishearten to learn of the unfortunate experience you had at our hotel, and we truly apologize for this mishap. I have brought this incident to the attention of our entire hotel staff. This winter we will be working on training our hotel staff to improve our customer service skills. Our goal is to provide our guest...
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Is the any thing I need to say? I am writing this at 230 in the morning because I cannot sleep due to the bed bugs.
Dear HFM87,
I truly apologize for the unfortunate experience! A very reputable pest control company was dispatched to the property as soon we were aware of the issue. We can assure you we take corrective action immediately when issues like this arise.
Sincerely,
Ana
Blue Mountain Inn Management Staff
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The rooms are very loud and dirty, the stuff is verry unfriendly.
Dear Alfred M,
Thank you for your guest feedback! We are working hard towards improving our customer service and the aesthetics of our property.
Once again thank you for taking the time to provide us with feedback, we greatly appreciate it.
Sincerely,
Blue Mountain Inn Management Staff
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Our room was very spacious and clean. Newly remodeled, but not finished yet. Overall, okay.
Dear bdrogue R,
Thank you for taking the time to provide us with your guest feedback. We continue to make imporovements In all aspects of our hotel to exceed our guest expectations. We hope to see you soon in Blanding, UT, and hope you enjoyed your stay with the Blue Mountain Inn.
Sincerely,
Blue Mountain Inn Management Staff.
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