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All 14 Chester hotels »

Homewood Suites Chester

3.0 of 5
12810 Old Stage Road, Chester, VA 23836
Hotel amenities
Homewood Suites Chester
Ranked #8 of 14 hotels in Chester
3.5 of 5 stars 29 Reviews
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29 reviews from our community

    Trip type
Traveller rating
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Date Rating
Providence, Rhode Island
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 8 May 2012

Ups: Great housekeeping people - nice, friendly, SERIOUSLY immaculate. Downs: Attention to serious impact problems for guests in an EXTENDED stay properly. Listed in 'IMPACT' order: - Serious probs with TV (cable) for OVER 3 weeks (throughout entire hotel) - Sometimes UNWATCHABLE - Cuts out, pixellates, freezes every 15-20 min for up to 3 min at a time - (full... More

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Greenville, North Carolina
Senior Contributor
24 reviews 24 reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 24 April 2012

A pleasant Hilton property. Everything went just fine, no problems. I had a spacious one bedroom suite for the cost of a single room in many other places. Lot's of room to relax. Definitely would stay there again. More

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Danny Dos Santos, Manager at Homewood Suites Chester, responded to this review
25 April 2012

Thank you for choosing the Homewood Suites Chester! Not only is guest satisfaction in our top priorities but to also have a great atmosphere that our guests can enjoy (recent renovations are tribute to that!). We are glad to see that you had a wonderful stay and we look forward to accommodating you again in the future. Kind regards, Daniel... More

Mansfield
Senior Contributor
22 reviews 22 reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 14 April 2012

Room suite was nice and cheerful. Dining area was elegant. My only complaint was the pool area. Room was heated - pool water cold. Jacuzzi water was very hot. We could not stay in it longer than 5 minutes. They do not serve beer and wine as do the other Homewood suites on Mon-Thurs. Just in case someone was looking... More

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Danny Dos Santos, Manager at Homewood Suites Chester, responded to this review
25 April 2012

BabsMansfield, thank you for taking the time out to review our hotel! We are glad that you had a pleasant stay with us. Here at the Homewood Suites Chester, we are always trying to find ways to improve; feedback like this, really helps us get a view from a different angle. Thank you again and hope to see you soon!... More

LowerSwat
Senior Contributor
22 reviews 22 reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 22 March 2012

Stayed here for business, but was not overly impressed. The service was good, including a quick/ painless check-in by courteous staffers. Suite was large, but furniture seemed a bit dated. Showers were average. The fitness room had two treadmills (decent quality) and some medicine balls. I think there were a few other pieces of equipment as well. In retrospect, I... More

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Danny Dos Santos, Manager at Homewood Suites Chester, responded to this review
25 April 2012

Thank you for your stay with us at the Homewood Suites Chester! I apologize for any dissatisfaction that you had during your stay. With our recent renovations, we have made leaps and bounds on our product; as we are always looking for ways to improve our guest experience. Its great to hear that you had a splendid customer-service experience, as... More

Virginia
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 March 2012

For a frequent business traveller it is so nice to have a suite with basic kitchen appliances and a little more room to spread out. The hotel staff was always friendly and helpful. The breakfast and manager receiption (dinner) staff were always cheerful and had a smile. Housekeeping kept my room clean and well stocked. Will absolutely stay here again... More

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Danny Dos Santos, Manager at Homewood Suites Chester, responded to this review
25 April 2012

BluedPlatinum, thank you for taking the time out to review our hotel! The Homewood Suites Chester strives to accommodate our guests to the best of our abilities. From our complimentary Sweet-Start Breakfast & Welcome-Home Reception dinner, to our completed renovations (we have been receiving nothing but superb feedback), the Homewood Suites Chester is looking for more ways to please our... More

Charleston, South Carolina
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 13 January 2012

We stayed 1 nite on Jan 10th. I used 25,000 Hilton points for the room. Good location not far off I-95. They were doing some renovations but that did not affect us much. Everything was up to Homewood Suites standards except that the night we arrived they had their "Asian Food" which we didn't think was very good. Breakfast in... More

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Tallahassee
Senior Contributor
43 reviews 43 reviews
Reviews in 26 cities Reviews in 26 cities
115 helpful votes 115 helpful votes
1 of 5 stars Reviewed 19 September 2011
6
people found this review helpful

My partner and I were on vacation and spent one night at this hotel. Because he is diabetic I asked what the evening meal was going to be. They said Salsberry Steak. We had driven 12 hours that day and did not want to go out. Well, when we arrived at the front desk we got the third degree from... More

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Danny Dos Santos, Manager at Homewood Suites Chester, responded to this review
23 September 2011

Thank you for your feedback. We regret we were not able to provide you with the quality of food or customer service you deserved. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all... More

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I visited three nights during a lull between two snow storms. The desk attendant was very attentive and helpful, suggesting i park where the lot would not be icy in the morning. Breakfast had healthy choices and a delicous variety of traditional foods. More

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Chicago
Senior Contributor
25 reviews 25 reviews
Reviews in 21 cities Reviews in 21 cities
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 10 August 2011
3
people found this review helpful

The location of the property is South Richmond off of I-95 at the Chester/Hopewell exit. Upon arrival to the hotel I was greeted by the front desk agent sitting on a barstool type chair, reading a paperback novel. While she was very friendly and helpful this was not the image I expect upon arriving to any hotel with an affiliation... More

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New York City, New York
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 August 2011

Traveling to South Carolina we decided to stop over at this hotel. We had the larger 2 bedroom suite. It was excellent. A lot of space and we had a good night rest. We used the pool, which is also very nice. The people are very helpful and kind. I wish their breakfast was a little better. Their eggs are... More

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Additional Information about Homewood Suites Chester

  • Homewood Chester
  • Chester Homewood Suites
  • Chester Homewood
Address: 12810 Old Stage Road, Chester, VA 23836
Price range (per night):* S$158 - 192

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Homewood Suites Chester
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