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Extended Stay America - Hampton - Coliseum Reviews

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Extended Stay America - Hampton - Coliseum

2.0 of 5
1915 Commerce Drive, Hampton, VA 23666
Hotel amenities
Extended Stay America - Hampton - Coliseum
18 traveller photos
Ranked #12 of 27 hotels in Hampton
3.5 of 5 stars 25 Reviews
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25 reviews from our community

    Trip type
Traveller rating
    11
    5
    3
    1
    5
Date Rating
Jacksonville, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Cosy, Comfortable, and Clean. All I needed.”
4 of 5 stars Reviewed 4 May 2013

The front desk staff is amazing. I had just come off the road from 15 hours of driving and was tired beyond belief. My reservation was for that day but check in is of course in the afternoon. The wonderful woman at the front desk spared me the begging for early check-in and took my information with ease. After I... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Hampton - Coliseum, responded to this review
8 May 2013

I received a copy of your review, and wanted to thank you for taking the time to inform us about your visit to our hotel. I'm so pleased to hear that you enjoyed your stay with us and were able to get some rest after your long trip to the area. Please accept my apologies for the odor you smelled... More

Brooklyn, New York, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Good stay”
4 of 5 stars Reviewed 30 April 2013

Stayed two nights property's secluded and quiet. Rooms were well maintained mall across the street walking distance lots of restaurants in area kitchen in rooms microwave pots pans silverware all provided room was huge all and all great stay would recommend and stay again

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Hampton - Coliseum, responded to this review
1 May 2013

Larry - I received a copy of your review, and wanted to thank you for sharing your experience with us. I'm so pleased to hear that you enjoyed the area as well as the amenities that we have to offer . Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More

1 review
“Warm and Welcoming.”
5 of 5 stars Reviewed 11 April 2013 via mobile

Robin was so helpful and made our experience a memorable one. She was very efficient, attentive, great listener and showed compassion about the reason to why we were checking into extended stay. Robin willing to go the extra mile to make sure that are hotel stay went well.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Hampton - Coliseum, responded to this review
16 April 2013

I appreciate you taking the time to write such a pleasant review about Robins' customer service and your recent stay with us. It pleases me to know that Robin was helpful, courteous, and efficient when assisting you. Overall, it is mine and the staff's goal to treat each of our guests with great compassion and to go the extra mile... More

Norfolk, Virginia
1 review
“New Management is Awesome!!”
4 of 5 stars Reviewed 14 February 2013

I have been staying at the ESA on and off since Nov 2011. I have seen many changes come to this hotel. I like the new management team, they are awesome!! (Hello Lameka & Angel ) they have added new flat screens, a grab and go breakfast, new bedding and the wi-fi is completely free. The location of the hotel... More

Was this review helpful? Yes
brish0213, Manager at Extended Stay America - Hampton - Coliseum, responded to this review
1 March 2013

Thank you for your great review of our property. I'm so pleased to hear that you love all the changes Extended Stay has made. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More

Newport News, Virginia, United States
1 review
“the best of them all”
5 of 5 stars Reviewed 17 January 2013

I have been staying here for all most two weeks now and I love this hotel has been great here its a friendly place to its relaxing very nice the view is even nice than most of the hotels her I will stay here as long as I can. Angel is a great person she is the best manger that... More

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brish0213, Manager at Extended Stay America - Hampton - Coliseum, responded to this review
19 January 2013

It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay America Hampton - Coliseum. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is... More

1 review
1 helpful vote 1 helpful vote
“Excellent”
5 of 5 stars Reviewed 21 November 2012 via mobile

Very friendly atmosphere all of the staff is very welcoming. I have had an excellent stay and would recommend this hotel to anyone!!!! This hotel has definitely been my way away from home when I needed it.

Was this review helpful? Yes 1
brish0213, Manager at Extended Stay America - Hampton - Coliseum, responded to this review
3 December 2012

I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay America Hampton - Coliseum. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are... More

Hampton
1 review
1 helpful vote 1 helpful vote
“Unexpected Issues”
3 of 5 stars Reviewed 7 July 2012

I have stayed at this hotel several times before for extended periods. Usually, it is a pleasant stay with minimum concerns. This year, however, has been quite trying. An annual event took place while I was visiting. Perhaps this is a contribution factor to some of the problems that arose. Due to the lack of communication, my vehicle was towed.... More

Was this review helpful? Yes 1
Management response:
11 July 2012

Thank you for taking the time to review your recent stay at Extended Stay America Hampton - Coliseum. Given our company's commitment to superior guest service, it was great to read about your positive experience with our staff. Of course, I was disheartened to read that your stay wasn't 100% satisfactory. You certainly have my sincerest apologiesI do appreciate the... More

Phoenix, Arizona
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
Reviews in 19 cities Reviews in 19 cities
6 helpful votes 6 helpful votes
“Convenient to Arena and Convention Center”
3 of 5 stars Reviewed 23 May 2012

Was looking for a Suites hotel with Refrigerator and Microwave close to the Hampton Roads Convention Center. This is an extended stay hotel at a low price point. You pay a touch more for the small extras but to be able to have a Refrigerator was great. There are competitive low price point hotels all about but this seems to... More

Was this review helpful? Yes 2
ChristopherTM, Manager at Extended Stay America - Hampton - Coliseum, responded to this review
20 July 2012

I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay America Hampton - Coliseum. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are... More

Marietta, Georgia
1 review
“Great for housing employees!”
5 of 5 stars Reviewed 18 May 2012

George the hotel manager has been wonderful to our company. We have had employees staying here for months and months while working out of town. We sure do appriciate the great rates in this difficult economy!

Was this review helpful? Yes
ChristopherTM, Manager at Extended Stay America - Hampton - Coliseum, responded to this review
13 June 2012

Miller, It was very kind of you to take the time to publish such a positive review of your stay at the Extended Stay America Hampton - Coliseum. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is... More

1 review
“Great place”
5 of 5 stars Reviewed 18 May 2012 via mobile

This is a great place to stay! The customer service is very good. They make you feel like your at home.

Was this review helpful? Yes
ChristopherTM, Manager at Extended Stay America - Hampton - Coliseum, responded to this review
13 June 2012

Thank you so very much for your review of Extended Stay America Hampton - Coliseum. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we... More

 
 
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Extended Stay America - Hampton - Coliseum
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Additional Information about Extended Stay America - Hampton - Coliseum

Also Known As:
Extended Stay America Hampton / Coliseum Hotel
Extended Stay America Hampton / Coliseum Hotel Hampton
Extended Stay America Hampton
Extended Stay Hampton
Hampton Extended Stay
Address: 1915 Commerce Drive, Hampton, VA 23666
Region: United States > Virginia > Hampton
Amenities:
Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #12 of 27 hotels in Hampton
Price range (per night): S$85 - 244
Hotel Class:2 star (2*)
Reservation Options:
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Extended Stay America - Hampton - Coliseum
1915 Commerce Drive
Hampton, VA 23666
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