They say you get what you pay for, and in this case I am not even sure I got that! Of the 3 nights we stayed, not one of my family managed to sleep throughout the night, but the last night was by far the worst. The social gathering in the next room eventually dispersed in the early hours of...
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Thank you for your comment regarding your stay at our Days Inn University, located at 1131 Forest Hill Road in Harrisonburg, Virginia. We value comments from our guests and try to use those comments to improve our hotel.
I am sorry about the fact that you were not satisfied with your stay.
I am sorry about your family had to...
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We and my brother-in-laws family stayed there for a night on 1'st January. Considering this, we got an interconnected room. The rooms are very spacious family rooms and the kids ha great fun. The bathroom and the serice area were great. It had a complimentary BF which was just basic..could've been improved. Missed the New Year charm at the place...
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My mom, stepdad, and I stayed at days inn in Harrisonburg, VA. Rooms were ok. Pool and spa were nice. Housekeeping was even nice. Front desk service however was very poor. We just needed an extra few hours stay to relocate to an apartment we had just rented a few days earlier. The front desk including the manager were not...
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Stayed here one night while on a trip from north to south. Exterior looks fine, but the rooms are not fine. Furnished with 80s oak furniture. Stains on upholstery. Aging brass fixtures with touches of rust and dust on top. Scuffs on painted walls. Double beds with cheap mattresses and sheets. Old tv, poor picture. Sad, "generic food" breakfast. Orange...
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We didn't make reservations ahead of time so several desired properties were booked with weddings, etc so we opted for this hotel due to the reasonable price. I had stayed there several years back and remembered it as OK. The staff was prompt with our check in and attentive. We got what we paid for. The room was fair, very...
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Thank you for taking the time to write your review of our hotel. We are sorry that we did not meet your expectations for overnight lodging. We strive to offer clean, friendly, hospitable accommodations all at a great value.
I have addresses the housekeeping issues you noted with the staff and actions will be taken to make corrections.
Sorry gain...
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I requested a non-smoking, clean room due to severe allergies. They put us in the basement. We had to walked down the hall next to the pool and all you could smell was chlorine. We walked past one room and a big dog started barking very loudly. We opened the door to our room and we were hit with an...
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Thank you for taking the time to write this review. We strive to offer our guests the best possible accommodations at a great value each and every night. Clearly, we did not meet your expectations during your recent stay with us.
We are sorry that we dropped the ball and didn't offer an overnight stay that matched what you expected....
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We were traveling with 3 small pets and this Days Inn is pet friendly. We read about it on the Trip Advisor. We had a very good rate, and they only charged a $10 pet fee (total). The rooms are very nice (inside corridors), the beds were great. The room had a refrigerator, was non smoking, etc. The grounds were...
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Thank you for taking the time to write this review. It is good to hear that we met your expectations for value, cleanliness, and over condition. Obviously, I am disappointed by the experience you had with the staff's lack of attentiveness, especially to your disabled mother. I assure you that I will address this mater with the guest service agents...
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Hotel was clean and comfortable. Very convenient to JMU. Breakfast needs some work.
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It is a pleasure to hear that your stay with us at the Days Inn Harrisonburg met your expectations. I will be sure to compliment the housekeeping staff about the room cleanliness. We'll take you suggestion about the breakfast to heart and try and take it up a notch.
We look forward to seeing you again when you visit Harrisonburg...
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Stayed here for homecoming. Horriffic experience. Management was indifferent. Our room was broken into while we were out having dinner. It appears someone had a key as there was no sign of damage to the doorframe or anything. Management reaction was that we were not telling the truth, and they told us we could not get another room because they...
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Thanks for taking the time to write this review. I am sorry about the experience you had at our Days Inn. Clearly, we take our guests' safety and security seriously. Allegations of theft of guest's personal property are very serious and normal procedure would have been to report the theft to local law enforcement.
Our guest room "keys" are actually...
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We arrived late afternoon, the hotel was very busy, and the receptionist was very helpful.
Lovely double room with bath and shower, flat screen TV and a wonderful sea view!
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I am writing to let you know how pleased we were to receive your kind words of praise. I will be sure to let the staff know that you enjoyed your stay at the Days Inn Harrisonburg Va.
Thank You!
We're committed to total guest satisfaction, and we look forward to your next visit.
Michael
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