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All 21 Herndon hotels

The Westin Washington Dulles Airport

4.0 of 5
2520 Wasser Terrace, Herndon, VA 20171
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The Westin Washington Dulles Airport
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83%
Ranked #8 of 21 hotels in Herndon
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262 reviews from our community

Traveller rating
    123
    91
    25
    14
    9
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Families
60
 
Couples
49
 
Solo
45
 
Business
83
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Dallas, Texas
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 17 June 2013 NEW

Had to grab a hotel room for a quick night's sleep. Actually thought I had called a Sheraton since WIFI at Dulles was iffy. From the confo email, I saw I was at the Westin. Didn't like that the hotel pick-up and drop-off was at the end of the terminal but the ride to/from the airport is about 10 minutes.... More

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Southern CA
Top Contributor
59 reviews 59 reviews
38 hotel reviews
Reviews in 45 cities Reviews in 45 cities
237 helpful votes 237 helpful votes
4 of 5 stars Reviewed 13 June 2013 NEW

Being stuck at Dulles due to weather, I dreaded staying at an airport hotel, but the Westin Washington Dulles Airport proved to be much better than the average airport accommodation. Our room was pleasingly furnish and quiet. Since it was late at night we had to eat in the bar, which was forgettable and the coffee shop was closed when... More

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Charleston, South Carolina
Top Contributor
66 reviews 66 reviews
15 hotel reviews
Reviews in 26 cities Reviews in 26 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 8 June 2013

An airline put us up in this hotel due to mechanical issues with a plane that forced us to miss a connecting flight. We could not have been more pleased with the Westin. The room was very quiet and the bed very comfortable. My wife now wants me to install a double-head shower like this hotel! The staff was very... More

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florida
Senior Contributor
36 reviews 36 reviews
26 hotel reviews
Reviews in 23 cities Reviews in 23 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 June 2013

I've stayed here on 2 occasions. Both times found this hotel to be clean and professional. Parking is free. They do some large events in the ballrooms on the lobby level so can get a little loud down there. Close to airport but not right near it so there is no aircraft noise (but it is a little bit of... More

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BOSTON
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 30 May 2013

Front desk is mostly friendly.... Except the one young man that took my call when I complained that the Housekeeper left my room door open (4+hrs). She was entering to clean at 2:30.... when I returned at 7... I found the door held open by the safety latch. The man at the desk seemed inconvenienced that I was disturbed by... More

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Linda T, General Manager at The Westin Washington Dulles Airport, responded to this review
3 June 2013

Dear Brenda R, I am truly sorry for the issues during your stay with our housekeeping team. At the Westin Dulles we pride ourselves in our service and housekeeping standards. What you experienced concerns me a great deal and I have already met with our Executive Housekeeper and Front Office Manager to make sure this type of incident never happens... More

Simi Valley, California
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 27 May 2013

Ended up at this hotel after a missed flight from IAD. Despite the throng of upset travelers, the front desk staff was remarkably cheerful and very efficient. Good, clean rooms and a good restaurant round out the very good experience.

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California
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 27 May 2013

I needed a hotel near Dulles Airport for just one night. This Westin property met the usual top-notch Westin standards. It was clean, comfortable, everything worked well, and the front-desk service and wakeup call was great. The price (under $80 with a AAA discount) was so inexpensive for such an upscale property that I found it hard to believe, but... More

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Richmond, Virginia
Top Contributor
51 reviews 51 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 20 May 2013 via mobile

We had an early morning flight out of Dulles airport (actually in Virginia) and chose this hotel that has a package rate that includes 10 days parking (on a secured covered garage) and round trip shuttle service to the airport. Since it is only four miles away it is really convenient and a great value. Since you are basically in... More

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Linda T, General Manager at The Westin Washington Dulles Airport, responded to this review
21 May 2013

Dear smotley, Thank you for your feedback regarding your recent stay here at Westin Dulles. We offer the Westin Heavenly bed for a great night's rest and a complimentary shuttle that runs to the airport every 30 minutes around the clock to ensure a relaxing trip to wherever your destination may be. Thank you as well for the kind words... More

Orange County
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
Reviews in 25 cities Reviews in 25 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 19 May 2013

This property is clean, well maintained with friendly staff. Nice gym and spa. Shuttle service to/from airport twice an hour as well as to a large local mall on a limited basis. Bathrooms are large and well appointed. Rooms have large picture window and it was actually clean and clear. Tv was a decent size flat screen and desk had... More

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Hudson Valley, NY
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 18 May 2013

This is the third time I have taken a large (160) group of 8th graders to this hotel for our annual Washington trip. The staff goes out of their way to welcome us and truly seem to enjoy hosting teenagers (which is relatively unusual and very refreshing). The hotel was immaculate, their organization of multiple rooms and keys was flawless,... More

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The Westin Washington Dulles Airport
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Additional Information about The Westin Washington Dulles Airport

Also Known As:
The Westin Washington Dulles Airport Hotel
The Westin Washington Dulles Airport Hotel Herndon
Address: 2520 Wasser Terrace, Herndon, VA 20171
Phone Number:
Region: United States > Virginia > Fairfax County > Herndon
Amenities:
Business Centre Fitness Centre Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotels in Herndon
#2 Romantic Hotels in Herndon
#4 Family Hotels in Herndon
#14 Business Hotels in Herndon
Price range (per night): S$93 - 285
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Enjoy the comfort of Westin, only minutes from Dulles Airport. In addition to a convenient location and comfortable hotel rooms, our hotel provides amazing meeting and event space. ... more   less 
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