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Holiday Inn Norfolk Airport

3.0 of 5
1570 North Military Highway, Norfolk, VA 23502 (Formerly Holiday Inn Select)
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Holiday Inn Norfolk Airport
Ranked #14 of 42 hotels in Norfolk
3.5 of 5 stars 52 Reviews
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52 reviews from our community

    Trip type
Traveller rating
    15
    17
    9
    4
    7
Date Rating
Woodbridge, Virginia
Senior Contributor
23 reviews 23 reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 28 May 2012 NEW

Just returned from VA Beach and the wife and I spent a night at this hotel. We got a great deal by using Hot wire. Not sure what the regular rates are. The hotel was very nice. Plenty free parking. Seems new and updated. Breakfast wasn't free. Did have free internet, fitness center and indoor pool. We did not use... More

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Fredericksburg, VA
Contributor
15 reviews 15 reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 26 May 2012 NEW

I stayed at this hotel for one night to attend a conference. I rented 2 rooms, for me and 2 students. 2 other students traveled with our group (so 3 rooms total). There were a few minor glitches - I arrived first, and checked in for me and my students. When they arrived, several hours later, no one could find... More

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Santa Fe, New Mexico
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 22 May 2012

We spent one night here. Our room was on the second floor,facing the road. It was so noisy, I wondered if there was a window open but there was not. When we left at our room 5:30am to catch our 6:45 am flight, we got stuck in the elevator - I rang the bell several times, pushed all the Boston's... More

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Jason McCarthy, General Manager at Holiday Inn Norfolk Airport, responded to this review
23 May 2012

We here at Holiday Norfolk Airport take each and every guest issue very seriously. I was sorry to read about this online rather then being contacted directly to try and rectify the issues that you had. I have reviewed this with the staff as it is unacceptable and should never happen. I apologize that you had a less the pleasurable... More

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5 of 5 stars Reviewed 15 May 2012

This was the best place to stay in norfolk. The staff was very friendly and helpful when checking in and out. They answer all my question and concerns with a smile. Alyssa at the front desk was very nice, friendly and helpful. The breaksfast was okay. It was not hot but the manager resolve that issue and the breaksfast was... More

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Liverpool, New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 May 2012
1
person found this review helpful

I recently stayed at this Holiday Inn with my family for 6 nights in April. In one room, there was dirty washcloths stuffed under the bed. In another, there was leftover food in the fridge. In both rooms, the floors were badly stained and the furniture was very dusty. Unfortunately, both of our rooms were situated right across the from... More

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Jason McCarthy, Manager at Holiday Inn Norfolk Airport, responded to this review
23 May 2012

Dear Guest, We are sorry that you had a less pleasurable experience at our hotel. Unfortunately we do not allow pets and as a Holiday Inn employee you are aware of that during the booking process and also the penalties that are incurred if broken. Also as an employee there are certain rules to stays that apply, many of which... More

Warrenton, Virginia
Top Contributor
59 reviews 59 reviews
Reviews in 27 cities Reviews in 27 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 22 April 2012

attended a training seminar here this week, many of the attendees were staying at the hotel and said it was 'ok' and breakfast was good too. however (all caps), the people who put on our presentation/training paid for a conference room for four days - everyday the staff was walking down the hall and laughing and carrying on loudly (all... More

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See 4 more reviews by Jay M for Norfolk
Jason McCarthy, General Manager at Holiday Inn Norfolk Airport, responded to this review
25 April 2012

Dear Guest, I am embarrassed to read that you has this experience here with us at this hotel. I can assure you that every piece of guest feedback we receive is taken seriously. I have shared this review with the staff today in our stand up meeting and expressed my disappointment in all that was mentioned. My apologies for your... More

Ulaanbaatar, Mongolia
Senior Contributor
39 reviews 39 reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 9 April 2012

We booked a king suite and a 2 double suite for one night. The rooms were large and inexpensive. The carpets were badly stained and furniture was worn, but the rooms were clean and comfortable. Beds were comfortable. Front desk service was friendly and helpful. Breakfast buffet was nice. Rooms were fairly noisy from air traffic in/out of Norfolk Airport,... More

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Jason McCarthy, General Manager at Holiday Inn Norfolk Airport, responded to this review
11 April 2012

Dear Traveler, Thank you for taking the time to review our hotel. We are delighted to read that you enjoyed your stay with us. In your review we noticed that you mentioned some items that need attention. We hope that you will once again travel to the area and stay with us so that you can enjoy our renovation that... More

Sacramento, California
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 April 2012

With close proximity to ORF, the property caters to those who need the use of the airport most. While the setting is urban and nondescript, it is directly across the street from the Hilton. All the amenities one might need during a stay are close, familiar restaurants and department stores are minutes away. I found the property to be very... More

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Jason McCarthy, General Manager at Holiday Inn Norfolk Airport, responded to this review
11 April 2012

Dear Traveler, Thank you for reviewing our hotel! we take great pride in servicing each and every guest not only with our amentites and hotel but with our people. We are happy to hear you enjoyed your stay with us and hopefully look forward to seeing you again in the future. I will make sure this review is shared with... More

PA
Senior Contributor
25 reviews 25 reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 29 March 2012
1
person found this review helpful

So close, you can practically see the pilot flying the planes! We stayed here for a wedding, and drove to the hotel. I hadn't realized how close we were to the airport till I started seeing Southwest planes taking off - it felt like we were right next to the runway. The hotel itself is nice; there is a very... More

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Jason McCarthy, General Manager at Holiday Inn Norfolk Airport, responded to this review
11 April 2012

Dear Traveler, Thank you for taking the time to review our property on Trip Advisor. We are glad that you enjoyed your time with us and chose us as your hotel. We hope to see you again in your travels and please come back to enjoy our renovated hotel once it is complete this Spring ! Safe travels! More

Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 18 March 2012 via mobile

Ok, this hotel is the last straw for Holiday Inn for me. First, I had to wait a half hour at the airport after calling and saw the other hotels in the area pick up their people in a timely fashion. Next I get to the hotel and the outside and lobby looks nice. I get to my king size... More

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Jason McCarthy, General Manager at Holiday Inn Norfolk Airport, responded to this review
21 March 2012

Dear Traveler, Thank you for taking the time to write a response. We apologize that you have had a less then excellent stay here with us at Holiday Inn Norfolk Airport. We take all guest concerns extremely seriously and are currently looking into all aspects of the stay that you had. If you would kindly contact one of the management... More

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Additional Information about Holiday Inn Norfolk Airport

  • Holiday Inn Norfolk
  • Norfolk Holiday Inn
Address: 1570 North Military Highway, Norfolk, VA 23502 (Formerly Holiday Inn Select)
Price range (per night):* S$144 - 217

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Holiday Inn Norfolk Airport
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