We have been there at the same time every year for the last 4/5 years and find the entertainment has gone rapidly down hill. The entertainers must be the ones the other hotels reject. Having said that the food and room service was a high standard with friendly waiters. We always went out after dinner and found good entertainment elsewhere... More

Myself and my husband have just returned from a week at this Hotel and our first meeting with the hotel receptionist and the accomodation she gave us was not a great experience. After travelling all day and arriving at the hotel tired she gave us a room which must have been the worst room in the hotel.It faced a fire... More

old fashioned rooms and decor. food was just edible if you are not too fussy. Drinks were poor quality. Staff okay but did not do much to help you or make your stay a good experience. Would not recommend or go back. Worst hotel I have ever stayed at. Brochure (Thomas Cook) makes this hotel sound good, but I can... More

Went with my mum from the 4th to 11th of may. The majority of staff were lovely, very helpful and approachable. They always greeted us with smiles and hellos ( or should I say holas). The food was ally good, ample choice and excellent quality. Rooms cleaned very efficiently on a daily basis. The location is excellent, just a five... More

myself and five friends returned to the palace as a base for our golf week , we were here the same week last year and we were not dissapointed..i was slightly suprised to see other people who were also at the palace last year back again...but i am not realy suprised because it is very very good.....for the money your... More

We booked this hotel as it was described in the brochure as 'disabled friendly' and one of our party is wheelchair bound, although the location is fabulous as it is on the flat and near to the resort the hotel itself does not in any way shape or form cater for wheelchair users, the ramp to get up into the... More

THERES A THEIF ON THE LOOSE. this is a lovley little hotel and our fourth visit . foods 6/10 always hot but simple. entertainment was excelant in the daytime but ur the evening entertainment apart from one night a week they have a guest act. our trip was mared buy having £200 cash stolen from our locked room. front desk... More

This is a very good all-inclusive hotel. The food was good, normally 3 or four choices of main dish, fish, meat, stews, paella etc at lunch and dinner. Lots of veg and salad choice as well as cold cuts, cheeses, fruit and sweet options. Breakfast was also very good both the traditional British style fry up or the option of... More

Now in my 17 th year of going back to the Palace .My wife and I love it .We have made so many friends over the years and keep in touch and go same time every year to meet up with them .we see many repeat customers .The hotel is very clean , and the food is excellent catering for... More