470 Reviews
Travellers' Choice® 2012 Winner
Luxury | Relaxation & Spa | Top 25
We visited this hotel in april and stayed in this hotel for 4 days, i must say it was a good hotel though not a resort, rooms were really nice and clean, also Buffet breakfast and dinner were really nice, Hotel is located right on the beach with almost all rooms facing the sea. Staff was really nice, overall very...
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Dear Guest,
We wish to thank you for your review published on Tripadvisor and are happy to read that you enjoyed your stay at the Gran Hotel Atlantis Bahía Real.
Further, it’s a pleasure that you appreciated the cleanliness of the hotel as well as the quality and variety of our gastronomy. We thank you also for the praise given...
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This is the 6th visit for us and we never been disappointed , however things have changed with the "themed" restaurants which changed late last year where there is now an allowance if on half board towards the cost of the meal.
Dear Guest,
Thank you very much for your comments in Tripadvisor.
It has been a delight to welcome you for the 6th time in our hotel. We are very honoured to hear that you and your family always relish your stay to the full.
We hope to welcome you soon again at the Gran Hotel Atlantis Bahía Real.
Kindest regards,...
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A beautiful, classy, quality hotel in a great location. You can either walk along the beaches into the town/ harbour or go the other way to the stunning sandy beaches. All areas of the hotel are beautiful, relaxing and well maintained. The staff were always efficient and friendly.
The food in the main restaurant for breakfast and dinner was fantastic...
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Dear Guest,
Thank you very much for your review published on Tripadvisor.
We are pleased to read that you and your family had a pleasant stay at the Gran Hotel Atlantis Bahía Real and that we were able to provide you with our best service.
Furthermore, it is a delight that you enjoyed our gastronomy and in particular liked the...
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We stayed over Easter taking several rooms for our family group of 7 (ages 3 to over 70). We had a lovely holiday. The pool area is well designed, sheltered from breezes with a good sized heated pool. The rooms were well designed and furnished (with the most uncomfortable mattress I have ever encountered). The breakfast buffet was great. Do...
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This is one of the nicest hotels we have ever been. Spotlessly clean, fantastic rooms, great spa area and excellent food. I recommend the rooms with sea view, you have a great view from the balcony to the sea and Lanzarote. But due to the orientation, you will only have sun on the balcony in the morning. But the view...
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Dear Guest,
We wish to thank you for your praise of our hotel on Tripadvisor regarding your recent stay with us.
It is very gratifying for us to read that you enjoyed your holidays at the Gran Hotel Atlantis Bahía Real to the fullest and that you particularly liked the quality and variety of our gastronomy. Further, we are happy...
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The hotel was lovely,smart and clean.The majority of the staff were unfriendly and seemed to believe that they were more important than the guests.We were accosted for taking a bottle of water out of the restaurant and also on another occasion for taking 3 small cakes out of the restaurant.
The photo shows a sandy beach outside the front of...
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Dear Guest,
Thank you for your comment in Tripadvisor.
We are happy to read that the cleanliness of the hotel was to your total satisfaction.
Indeed our public relations team explained you that food and drinks can not be taken out of the restaurant. In any hotels restaurant of the world, regardless of the stars it has, clients are not...
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My partner and I have just returned from a 7 night stay at the Bahia Real, having spent a few evenings at this hotel the previous year (see previous review).
We booked this trip with Thomas Cook Style holidays, and we were pleasantly surprised by the professionalism and courtesy we received. Having booked an 'ultimate style' holiday, we were allocated...
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Reviewed 25 May 2011
Dear Guest,
We wish to thank you for your praise of our hotel on Tripadvisor regarding your recent stay with us.
It is very gratifying for us to read that you enjoyed your second holidays at the Gran Hotel Atlantis Bahía Real to the fullest and that you are already looking forward to come back next year.
Moreover, it is...
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We have visited the Bahia Real now for the 5th (!!) time and it feels more and more like coming home! The staff is always very friendly and welcoming (Thank you Laura!!). Food in all of the restaurants, buffet as well as the à la carte restaurants, is of very high standard and never disappoints us. We also enjoyed a...
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Dear Guest,
We highly appreciate your kind words on Tripadvisor regarding our hotel.
It’s a delight to welcome you and your family for the 5th time at the Gran Hotel Atlantis Bahía Real and we are happy to know that you had a perfect holiday.
Moreover, it is a pleasure for us to see that from the welcome you received,...
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Food fab, hotel beautiful. However, EVERYONE seems to "reserve" a pool chair by 8:30 am and if you are not in the game, you don't sit. We counted 8 children in the pool, 52 total people at the ENTIRE pool area and about 200 empty (albeit "reserved" empty pool chairs, with towels and/or magazines thrown on top. So there were...
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Dear Guest,
Thank you for your comments.
We are delighted to heart that you enjoyed your stay at the Gran Hotel Atlantis Bahía Real. In reference to the reserving of sun beds; We have signs around the pool area advising guests that the reservation of sun beds is not permitted. Unfortunately this practice seems to be quite common in hotels...
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The main question about the Bahia Real is “Is this a 5 Star Hotel?” If you read through the many reviews you will see that some people do not describe this Hotel as 5 Stars, but here is the nub of the argument.
Compared to a capital 5 star hotel in London, Paris, New York for instance, the Hotel’s build...
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Dear Guest,
We greatly appreciate your positive comments and feedback. As an experienced seasoned traveller, your comments for us carry even more weight. We are delighted to hear that we exceeded your expectations.
It’s a pleasure to read that you had a lovely stay at the Gran Hotel Atlantis Bahía Real and that you especially enjoyed the gastronomy offered in...
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