Have just returned from an absolutely lovely stay at Pension Heino - would highly recommend to all my friends. Golda is a star, so accommodating and friendly. Our room was very clean and comfortable indeed with an en-suite shower room. All food was of a very high standard and thoroughly enjoyed by all of our group. Would have liked dinner... More

Pension Heino was an excellent place to stay on our ski trip. Food was very good, morning and night and the rooms clean and tidy. Some people in our group would have liked a bath, but all rooms have showers, and ours worked well. The earlier review by HS is spot on. Golda is a real treasure!! T & J

Just returned from a group ski trip to the Saas area, staying at the Heino and would heartily recommend. Golda, who speaks five languages including superb English, and her staff couldn't have been more pleasant and helpful. On arrival Golda was looking out for us and greeted us outside the hotel by name; on departure it was like saying goodbye... More

The care shown by the owner/staff is enough to warrant the 'excellent' rating. Additionally, the location for a ski trip is ideal, with ski bus transport only a short walk away. As an English speaker, I feel lucky that there has been enough understanding to make me feel welcome on all my stays at The Heino. Highly recommended.

Possibly the best value for money in Saas-Grund in a very central location (a stone's throw from the Bergbahn whilst set back from the main road so nice and quiet). Very friendly staff and a decent large room. In short a good example of a budget Swiss hotel near the mountains - highly recommended and I will definitely go back... More

On a climbing trip in July. We booked with short notice (1.5 hours) and were warmly welcomed on arrival by Golda, the Dutch owner/manager who speaks 5 languages (English, French, Italian, German and Dutch.) Golda was very accommodating, agreeing to give us breakfast early so that we could set off climbing. Roooms are basic but comfortable and quiet. The food... More

The previous reviewer was unlucky to have picked a rare day when the hotelier was away. Her language skills are extremely impressive, not only is her English better than many native speakers I know, I heard her converse fluently in Dutch, German & French. The Heino is two chalets side by side. The rooms are basic, but exactly what one... More

We stayed here as the first night of a hiking trip around Monte Rosa. We had 2 rooms - both were small and basic but with nice bathrooms and one had a balcony. All very satisfactory. The staff were friendly but the lady who was around did not speak any English - she said her daughter did all the complicated... More