I travel frequently around london and have stayed in many travelodges. For a budget hotel Some have been really bad and some being excellent. However at this ilford travelodge it was the customer service that really stood out.The guy at the reception Zahid made my stay very pleasent telling me the best places to eat and providing me with extra... More

Was greeted by extremely pleasant staff who were very helpful, the rooms were clean and the absolute **let downs** were the maintenance; the room walls were dirty and could have done with repainting, the bathroom sink was loose and the shower was broken! So some maintenance and tlc would give this hotel a good rep.. Like i sed execllent staff!

A really comfortable stay, value for money receptionist are all friendly but credit has to go to Nadera as she clearly knows her work.. She made my stay an absolute delight!! Have recommended all my family and friends everything you need and don't need stay at Ilford .. Help is always there and you get your sleep !!

My stay at the hotel included a drunk lying infront of my door at 3 am in the morning. I felt as if I was in some hostel. My kids were so scared. Never again would I return to this hotel. The atmosphere is so trashy and run down definitely not a family hotel. . But mind u the staff... More

Checking in was easy as staff was very helpful and approachable. Special thanks to Zahid for being helpful. He put me to a nice room, big and spacious. Had a good night sleep. The hotel is very close to restaurants and mall. Room was clean, housekeeping was kind and helpful as well. Would recommend this hotel is you want a... More

We were greeted very well by the staff at the desk who were very helpful and they told us if we needed anything we should just ask. That same night we did not get any sleep as the beds and pillows were uncomfortable. The mattress was squeaking and the pillows were just uncomfortable. The next night we went down to... More

On the day i arrived did not sleep at all because only 1 pillow to sleep on so i did not have sleep but the two days that i was stil here i had good sleep good cleaning but a bit dirty and noo WIFI I WANTED WIFI AND THERE WAS NONE

Poor hotel can't even think of anything good to say about this dump. Reception staff are not very helpful and hardly ever visible, room was filthy and bed was useless sofa bed had all rips in the cushions. The bathroom was poor to be honest I would not let my dog stay here this hotel is really poor. Stayed 1... More

staying in this hotel from last 2 months, very friendly staff which is always ready to help and assist you, neat and clean rooms, very pleasant atmosphere in the hotel, many venues and entertainment places in the proximity of hotel location. in simple words its VALUE FOR MONEY :)