Utterly appalling room. Even more appalling is that two emails to management detailing the problems with our shabby, shabby room were not even acknowledged, never mind being responded to. At check out as soon as the receptionist knew I had some complaints, all of a sudden "the manager isn't around." Apparently they don't bother to read email either; either that... More

This review is strictly about the Beach House NOT Atlantica (Amazing Service and Food). First, The Beach House appears to be poorly managed and run down. We were delayed in checking in due to battery issues with the electronic locks. Not an issue. Finally, we were allowed in the room. Shame, that's when the disappointment began. The hot tub was... More

this was our second time staying in the Osprey Honeymoon Suite. It is absolutely stunning! The view of the bay, the sound of the ocean right outside the door, watching the ferry cross as we sipped champagne in the jacuzzi....sigh! There is nothing negative to say. It was our first time having dinner @ the restaurant (Atlantica) and it was... More

I was travelling on business to St. John's and couldn't get a room at the Sheraton for the Saturday night. I had stayed at the Beach House years ago (when they first started) and enjoyed it so we booked it again. We stayed in the exact same suite - The Piping Plover cottage. The suite was quiet and very very... More

Need To learn what a real quality Inn is.. Try this one and learn--- http://www.couplesresort.ca/ You have a great view and should must do better ! More

We found the woman on the front desk unclear, unhelpful, and her attitude suggested we were lucky to be staying here. We asked her where to find a restaurant and she wanted to send us to St. John's, and did not mention that there were three restaurants just up the road, including a cafe within walking distance we found to... More

We had intended to stay at The Loft for a birthday surprise in June 2010. Our reservation was made 3 weeks in advance of our planned stay. To our disappointment, we received a call the DAY BEFORE our planned getaway informing us that the room will not be available. They did not provide a specific reason. The Beach House offered... More

Ok everyone if you are writing a review please consider there is a both the rooms and the restaurant and there are seperate TA entries for each. This section is for the accomodation and I would encourage you to write individual reviews of each rather than the recent mash-ups. So I recently stayed in the Sandpiper room on a short... More

My wife and I had been staying with her brother and his wife who live in St Johns, for a week. We took them to the Beach House restaurant as a thank you. The location is fine and the quality of the food is OK. However, the slowness of the service was very detrimental to our experience and it is... More