NASTY !!!! Wont Ever stay there Again !! Dirty Rooms .. Dirty Parking Space ,, Pool Area ,, Garbage All Over The Place .. Pool .. Closes at 7:pm ..Then there is nothing to do at the Hotel .... No Game Rooms... Lousy Rock Band.. At The Bar .. Restaurant ... Cheap old fashion TV .. With limited channels ...... More

We spent our last days at this hotel and the only good thing about the property is the location with its spectacular view, everything else is downhill. The hotel is very dated and renovation is greatly needed.

Spent 3 days and can't complain. The place has a nice restaurant with an astonishing view. The prices are more than reasonable. The room was alright, I just wish I could have reserved an upper level room; the first level view near the pool gets blocked by a garden and palm trees. The staff was courteous and helpful at all... More

We slept four people in a room at $85/night... at that price, it was EXACTLY what I'd expect. And after reading the reviews here, I would have expected FAR worse. The rooms, a little out of date. The bathroom, not modern. The hotel, kind of quiet (we were the loud ones, I'm guessing). The bar, closed at 9 pm (with... More

Mi experiencia fue EXCELENTE!! Pasé mi luna de miel en este hotel y jamás me arrepentiría. El servicio, la comida y el precio fué uno excelente. Fui en temporada baja y hasta de regalaron una noche. La vista es hermosa y pasar el atardecer en la terraza disfrutando de buena comida No tiene precio. ALTAMENTE RECOMENDADO!!! ENGLISH -------- My experience... More

I stayed here on July 4 2011 with two little girls and another adult. The room was clean, all the days changed the towels. The staff was nice, the pool was clean and good condition. The facilities was clean with out roach or another insects. I did not eat on the place. Around the place are some fast food, cinemma,... More

Do not stay here!!!! This place need to close ASAP the service is bad the food is bad the parking is bad and the price is bad

Accomodations: Dirty, no hot water, poor tv and cable, insecure door locks, no pests control, worn out towels and bedding; outdated, all rooms and structures need to be renovated. Service: staff is friendly but lacks a service culture. I am a PR resident. Tourists: their are plenty other hotels that represent us better, stay away from this one.

First of all, I have to say that I was pretty scared by all the negative reviews I read here. Especially, because I read them AFTER I booked in CieloMar. So I was not looking forward going there, but had no choice; so of course I went. Ok, so we got there like at 2pm and the check in was... More