Don't be sucked in by the "resort" in the title. We stayed in the villas and budget apartments and they were very average. The villas have been updated and are okay. The budget apartments are very run down. Our 2 bedroom villa had comfortable beds but the toilet is in the laundry and nowhere near the bathroom. The staff are... More

The Scarborough Observation Resort is in a great location, close to the Beach, supermarket, take aways, service stations, etc. Not realising that I had to check in at the Sunmoon Resort though meant a drive around looking for the Reception, as it was late at night that was a little off putting. We were housed in a Villa which was... More

The outside of the Scarborough Observation Resort is run down, the pool is empty with shade cloth over it to hide the state of disrepair! we booked the budget apartment with 2 bedrooms, this was clean and in a good state of repair but very dated, the bathroom was very average. for a family of 4 $160 a night is... More

I spent 3 nights in a motel room,which had every facility that I could need including tea/coffee making facilities,small fridge and mini bar, and TV. The room and ensuite shower were very modern and were obviously newly decorated. Bed linen was gorgeous and fresh towels every day,should you need them. If you stay in the motel you do not have... More

We pre-paid with our travel agent, and had actually checked out the dump with google earth, and it looked okay. When we arrived it was obvious the photos we had looked at were historical, and our son was outraged with the run-down condition, talking us into discussing with reception for a refund or at least an upgrade. Of course ,... More

We stayed in the apartment block(situated on the dead-end sidestreet) over Christmas. The bathroom was disgusting. The shower cubicle wall was shattered, the dining/lounge area had filthy walls, I don't know if the windows had seen a cleaning for quite some time. The floors were filthy, the ceiling paint was peeling and the dining table looked like an etcher had... More

after driving for 14 hrs,i arrived to find my code to the lock box was not working. I could not get in contact with night porter so was without a room for another hour. Due to fatigue i then realised there was a mobile number in small print on sliding door to which connected to a manager,after discussing my situation... More

This property has so much potential, but is in desperate need of a renovation We stayed in a 2 Bed Villa, which had plenty of space, great layout. Good sized front and back courtyard and parking, close to the beach and shops. The inside however was a mismatch of furniture, the bathroom and kitchen were very dated. The ceilings were... More

Tis hotel would once have been the "place to stay". It a bit irked now but undergoing a massive renovation. Make sure you stay in the upper level "club class" and you will have a wonderfull stay. room are newly renovated and have great views of the Indian Ocean. We stayed on level 25 and have breakfast in the Club... More