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All 1 Ruckersville hotels

BEST WESTERN Plus Charlottesville Airport Inn & Suites

3.5 of 5
5920 Seminole Trail, Ruckersville, VA 22968-0900
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BEST WESTERN Plus Charlottesville Airport Inn & Suites
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Ranked #1 of 1 hotels in Ruckersville
Most recent review
5 of 5 stars Reviewed 17 June 2013
Larry W Chino, California
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69 reviews from our community

    Trip type
Traveller rating
    28
    27
    9
    1
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Date Rating
Chino, California
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 17 June 2013 NEW

This hotel is well maintained and very comfortable. I thought it was new by the appearance, found out it is six years old. It is setback away from the highway and is quiet. Our queen suite was very spacious and the bed was very comfortable. We traveled with two of our grand-children, they said the roll-away and hide-a bed were... More

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NEWTOWNABBEY
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 of 5 stars Reviewed 10 June 2013

This hotel is 6 years old but look s and feels like a new hotel. The hotel is approx 12 miles out of Charlottesville located on a dual carriageway but take that as a bonus. The room was superb. Had new feel about it, was very clean fresh and furniture like new. Reception and staff very friendly especially Laura in... More

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Campbell Hall, New York
Top Contributor
55 reviews 55 reviews
16 hotel reviews
Reviews in 30 cities Reviews in 30 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 10 June 2013

Good mid-priced hotel. A drive to town, but not unpleasant. Hotel breakfast is pretty skimpy even by included breakfast standards, but there is a Dunkin Donuts across the parking lot. I hadn't stayed with this chain before and was pleasantly suprised. Staff was not that helpful or friendly.

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Clearwater, Florida
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 9 June 2013

Everything was terrific - from the friendly greeting and directions from the front desk employees. The room was impeccable and the personnel attending to the rooms were very helpful and pleasant. My husband and I were especially pleased with the service in the breakfast area ; the lady attending the area was named Laura. She was very cordial and had... More

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Boston, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 30 May 2013

Worst customer service ever. Booked in advance & told them we were travelling with our federally recognized disaster search dogs - they were happy to take our money. The search specialists who arrived during the day with their extremely well-behaved canine partners were made welcome. The ones who arrived at 3:30 in the morning after driving 9 hours found a... More

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jillianp1, General Manager at BEST WESTERN Plus Charlottesville Airport Inn & Suites, responded to this review
6 June 2013

Dear Valued Guest, Thank you for taking the time to do a review of the hotel and offer us the opportunity to thoroughly follow up on your concerns. I want to ensure I address all of your concerns in the review. First, when the reservations were made for your two rooms directly with the hotel front desk, we were not... More

1 review
4 of 5 stars Reviewed 27 May 2013

Everything was great . . . except the housekeeping. Microwave dirty from pizza cooking, bed not made up neatly for 2nd night, and coffee service supplies completely confused and inadequate. This motel is new, well located and offers excellent value for the money. Great fitness and business centers and excellent breakfast. BW please train (re-train?) your maids! I will be... More

Review collected in partnership with Best Western

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jillianp1, General Manager at BEST WESTERN Plus Charlottesville Airport Inn & Suites, responded to this review
28 May 2013

Thank you so much for taking the time to provide a review of your most recent stay. I am glad to hear you enjoyed your stay with us, but at the same time discouraged to hear about some of your housekeeping concerns. We do have some newer staff and I will immediately follow up to ensure that your feedback is... More

Clifton, Virginia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 25 May 2013

This might be classified as a typical Best Western. it has a nice lobby, the clerks at registration were polite and friendly, the double queen room was spacious and clean. The coffee maker needs to be upgraded as it is the cheapest model available and is inconveniently placed on top of the microwave. The complimentary breakfast was adequate and the... More

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jillianp1, General Manager at BEST WESTERN Plus Charlottesville Airport Inn & Suites, responded to this review
28 May 2013

Thank you for completing a review regarding your recent stay. On behalf of our entire team, I would like to apologize for not exceeding your expectations. All of the rooms do have brand new single cup brewers that were just put in prior to the dates of your stay. I can assure you the hotel does price itself competetively in... More

Alexandria, Va
1 review
4 of 5 stars Reviewed 24 May 2013

Review collected in partnership with Best Western

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Roanoke, Virginia
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 26 April 2013

I thought the hotel was great. We were in town for an AAU Basketball event and couldn't find any inexpensive rooms in Charlottesville. So we decided to drive about 10 miles north to stay at the Best Western. It served it's purpose of a good nights sleep, complimentary breakfast was good not a lot of options but more than just... More

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jillianp1, General Manager at BEST WESTERN Plus Charlottesville Airport Inn & Suites, responded to this review
8 May 2013

We thank you for staying with choosing to stay at our hotel, even being a little outside of downtown Charlottesville and taking the time to provide an on-line review. We are pleased to hear you felt the room was a good value and were able to enjoy the complimentary breakfast. We certainly hope that your travels bring you back to... More

Gaithersburg, Maryland
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 7 April 2013

On March 29 we went to Charlottesville for an overnight trip. It was Easter weekend so we could not get a suite elsewhere. We had a king suite to accommodate 4 people. The room was very spacious and clean and the King Size Bed was very comfortable. The living room had a sofa bed for two. The complimentary breakfast was... More

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jillianp1, General Manager at BEST WESTERN Plus Charlottesville Airport Inn & Suites, responded to this review
8 May 2013

We appreciate your taking the time to provide us with a review regarding your stay. The King Suite is our most spacious room and we are happy to hear that it accomodated your group to your satisfaction. We hope you come back to visit us soon. More

 
 
 
 
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Additional Information about BEST WESTERN Plus Charlottesville Airport Inn & Suites

Also Known As:
Best Western Plus Charlottesville Airport Inn And Suites
Best Western Plus Charlottesville Airport Hotel
Best Western Plus Charlottesville Airport Hotel Ruckersville
Best Western Ruckersville
Ruckersville Best Western
Address: 5920 Seminole Trail, Ruckersville, VA 22968-0900
Phone Number:
Region: United States > Virginia > Ruckersville
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Ruckersville
Price range (per night): S$124 - 202
Hotel Class:3.5 star (3.5*)
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