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Holiday Inn Salem/Roanoke

3.0 of 5
450 Litchell Rd, Salem, VA 24153
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Holiday Inn Salem/Roanoke
Ranked #6 of 14 hotels in Salem
3.5 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveller rating
    6
    11
    2
    3
    5
Date Rating
Washington, DC
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 13 April 2012

It's over-priced and no complimentary breakfast. Smoke alarm started chirping in the room at 6am, little remorse at the front desk. Beware the restaurant, asked for a club sandwich and I got a ham on ham on bacon. Comfort Inn Suites up the street a much better experience.

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IHGCare, Guest Relations Manager at Holiday Inn Salem/Roanoke, responded to this review
23 May 2012

Dear BD456, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service which was unacceptable. We hope you give us a chance in the future to show you how great our hotel is. Sincerely, Ben J Case Manager IHG Care More

Waterloo, Canada
Top Contributor
147 reviews 147 reviews
Reviews in 98 cities Reviews in 98 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 30 March 2012

Decent hotel. Rooms are OK, however you can hear the loud HVAC units on the roof on the 4th floor (had to change rooms). Breakfast buffet isn't great, but it's cheap. 7/10

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Virginia
2 reviews
5 of 5 stars Reviewed 29 February 2012

Staff & especially the Manager are very professional, helpful and friendly. Rooms are very clean & nicely appointed. Great common lounge with excellent breakfast & warm cookies at night. Convenient & quiet location with easy parking. This is our favorite place to stay in the region and that's thanks to the staff for making it a special place at a... More

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Virginia Beach, Virginia
Senior Contributor
43 reviews 43 reviews
Reviews in 25 cities Reviews in 25 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 11 February 2012

The quiet location just off the interstate and value price for the Salem-Roanoke area is why I have stayed here several times. Edna at the front desk greeted me and had warm cookies at 5:30 pm. Room 221 has a large soaking tub in the room and is quiet being in the back of the Hotel. This Holiday Inn has... More

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New Orleans
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 February 2012

Traveling through the area, made a layover and it definately hit the spot. Room was clean, staff was nice and the food was not bad either! Right of the interstate, but you could not tell! Even got some early morning advice on my early morning travel from the AM staff!

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Springfield, Massachusetts
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 24 January 2012

staff was friendly. parking lot empty. room was ok a bit shop worn but clean. no surprises. easy access to the highway. price was average.

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New York City, New York
1 review
5 of 5 stars Reviewed 18 October 2011

My family an I had a wonderful time staying at the hotel. The room we stayed in was very clean. The resturant was delightful an food was delicious. My boys were looking forward to the pool which honestly i wasn't so excited about but the pool area was very clean an safe. I got to relax in the whirlpool as... More

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salem
1 review
5 of 5 stars Reviewed 17 October 2011

My family stays in the Roanoke area several times a year... This was our first time staying at the Holiday Inn Salem and it was great! The staff was so friendly and even helped us in preparation for our next hotel. The room was quite, neat and clean. The rate was much lower than I would have expected... We stay... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 October 2011 via mobile
1
person found this review helpful

Had confirmation number and in person promise at 1pm that room would be there for us if we didn't get back until after midnight. Samantha at the front desk assured us. GM Sonny Patel canceled our reservation, gave our room to someone else AND charged our credit card! When we returned to the hotel 12 hours later, Doris said Our... More

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2 of 5 stars Reviewed 20 September 2011

We stayed in this Holiday Inn one night on our way to Tennessee. The overall condition of the hotel was not the best. The price was $30. higher( same 2 double bed room) than a lovely Holiday Inn Express in Harrisonburg, Va. that we stayed in coming home from Tennessee. With the scare of bed bugs in the past few... More

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Additional Information about Holiday Inn Salem/Roanoke

  • Holiday Inn Salem
  • Salem Holiday Inn
Address: 450 Litchell Rd, Salem, VA 24153
Price range (per night):* S$129 - 266

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Holiday Inn Salem/Roanoke
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