By far the worst hotel, couldnt even get a DND sign delivered. Desk Agent told me to write one and hang on my door. Staff was inprofessional and had no idea of the hospitality industry. Agent at desk had on flip flops. Rooms where old dirty and smelled, this is worse than Motel 6 in the worst...nothing worked, I took... More

As a Redicard member since 2009 and a frequenter of Red Roof Inns well before this..Red roof Inn should close down this privately owned Red Roof in from their list or allowing their logo to be used. Deplorable does not even begin to describe this Red Roof inn. I do not even know where to begin. We walked into the... More

The desk staff and shuttle driver couldn't have been nicer at this airport adjacent Red Roof. But, I have stayed at RR's all over the country and this one is so far below par it is not to be believed. The walkways are filthy, the door of my room was rusted and bent where someone had apparently tried to kick... More

I stayed on 12/10/11 in room 124 just feel asleep bout 2am,. 2:30 am im itchy ,my face, arm, hand , swollen & scares. All our clothes trashed fear of bugs in them . We was refused to be moved to quality inn next door even though it's the same owner after manager cursed out front desk attendant & 2... More

I've stayed in several Red Roofs over the years and like the clean, basic, low-cost accommodations so I chose to stay here overnight before starting a new job in Richmond. Red Roof is usually a dependable choice...except in Sandston. At check-in, the desk clerk was barely communicative. Room highlights: Two non-operative light fixtures. A very dirty carpet and dust nuggest... More

Do not stay here! I've stayed here before on 2 different occasions and the hotel was ok for the price. I stayed here again last weekend and will never ever stay again! The place was infested with roaches and bugs!! yuck! everything just feels dirty. The crowd staying at this hotel are people you would never want to associate with!!... More

Beware when they offer to take you to airport to deliver your rental car-while you are there the other employees are in your room ramsacking your personal items. We were exhausted from our trip and not thinking real clear. We left a gift card in our room, when we got home it was gone. We had our sales slip adn... More

The clerk at the desk was very had to talk to, due to the fact he didn't speak English very well. I'm pretty sure English is the primary language in VA. If you want ice, you better bring your own. Not a single ice machine work. The pool looks like it has not been cleaned all summer. I've swam in... More

My daughter is currently staying at this hotel with a large group and it is INFESTED with bed bugs. The staff knew about this before the group got there and is not doing anything about it and is not concerned. Because they are a large group there is not another hotel for them to move to.