I stayed at this hotel for a week during a relocation to the Washington DC area. I stayed here because of the proximity to one of my sales stops in Leesburg VA. This hotel is quite a distance away from DC (especially in traffic) and I do not recommend it for lodging if you are visiting the capital. The room...
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Thanks to this guest for their honest remarks! We love that this is a place where guests can feel like they are at their home away from home and do laundry at anytime. Yes, the front desk is closed 11pm to 7am. But someone is on call and available 24 hours a day to assist you if you get locked...
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Laila is great. They go out of their way to ensure you have a great stay. It is so nice to be able to do wash w/o having to get quarters.
We not only pride ourselves on great service, we LOVE that our guests can do their laundry for FREE!
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The normal for Candlewood is usually excellent. It was an older hotel, but was very clean and the staff was professional and friendly. Will certainly stay again.
Thank you for your comments! This hotel is 8 years old and has recently undergone minor renovations, 32" flat panel televisions and new beds this past year. We soon expect to have a brand new bedding package through Candlewood and are hopeful it will roll out this summer. We continue to update and revise our capital budget to assure we...
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Saruon Chuan was extremely helpfull and friendly. Fast check in. He always remembers me by name when checking in
I travel for work and have stayed here whenever I'm in the area. The staff is always friendly, the accomadations are nice, and the rates are very reasonable. I love the large selection of Dvd's and the free washers and dryers! If your ever in the area this place is well worth the money you pay!
I have stayed at a few other extended stay style hotels in the area and the Candlewood suites in sterling is by far the best! The Asian guy at the desk was very nice and upgraded my room and helped me with directions. The rooms were very clean and I love the silky smooth linens. Pillows were not very comfy...
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Thanks for the acknowledgment that we are the best Extended Stay hotel in the area! We hope to have a brand new bedding package by summer or fall that will include all new and additional, fluffy hotel pillows, but don't forget, you can always use our 'feather or foam' philosophy by getting additional, or different pillow from the Front Desk.
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I have been coming to Candlewood Suites in Sterling off and on for about 5 years. The staff are warm, go out of there way to assist you with anything you need. The Cupboard is great when you are tired or don't have the time to go and get personal items, food or drinks. It has a Country feel like...
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My wife and I like to stay at Candlewood Suites when we are traveling, they have all been great experiences and had all the amenities allow you to basically be at home, load the fridge up, cook snacks or complete meals everything you need is ready for your use.
I have never written a review before but when one of...
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We love that we are able to provide a comfortable nights sleep along with amenities that you may not really need for a few days stay, but are an added bonus to have. Just to have ice cold drinks from you refrigerator, and a microwave to heat up restaurant leftovers, are simple enough amenities to make ones stay more relaxing.
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We booked this hotel on priceline which listed this hotel a non-smoking hotel. When we got there, we were given a room on the 4th floor which apparently is a smoking wing. We complained that the hotel was advertised as non-smoking and we could not stay there because of my husband's health problems. They refused to give us a refund...
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We are thankful that this guest has notified us that Priceline listed us as all Non Smoking so we can address the mistake with them. This hotel has always been a mix of smoking and non smoking. Most of the hotel is non smoking, only 17% of it is smoking and those suites are on one floor of the building....
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The room was clean and tidy, but the fixtures and decor was out of date. The bedding was clean but seemed worn out. The kitchenette, again tidy, but the cabinets were coming off the hinges a bit. The only thing that appeared new was the television. The bed was almost completely against the wall on one side, making it difficult...
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We appreciate the comments by this customer. We are 8 years new and have begun to undergo renovations. We have recently added 32 inch flat screen TV's and new beds in all the suites. Later this year Candlewood will be launching a new and updated bedding package to include more pillows, and plusher blankets and linen. The kitchens at this...
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142 Reviews
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