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HYATT house Sterling/Dulles Airport-North

3.0 of 5
45520 Dulles Plaza, Sterling, VA 20166 (Formerly Hotel Sierra Washington Dulles)
Hotel amenities
HYATT house Sterling/Dulles Airport-North
Ranked #3 of 15 hotels in Sterling
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196 reviews from our community

Traveller rating
    134
    43
    12
    6
    1
See reviews for
Families
60
 
Couples
47
 
Solo
28
 
Business
47
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Kokomo, Indiana
Top Contributor
82 reviews 82 reviews
14 hotel reviews
Reviews in 43 cities Reviews in 43 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 16 April 2013

This review of mine is unique in that I stayed next door at the Comfort Inn, but was told that this hotel had a restaurant. It was late in the evening and I was hungry. I came to the restaurant/lounge and will never forget it. The food selection is wide with a casual gourmet feel. As for the lounge, the... More

Was this review helpful? Yes 1
hhousesterling, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review
18 April 2013

Thank you for the positive feedback! Whether you are a guest staying with us or a guest next door, you are always welcome at the Hyatt House Sterling. We are glad that you had a great dining experience with us. I will certainly pass on your comments to Ana and ensure that she gets recognized for her great service. Keep... More

Athens, Georgia
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 11 April 2013 via mobile

This is a great place for a family with 3 children or if you want the extra room. The 2 queen kitchen suite was perfect for our needs with the fold out bed & we still had plenty of room to move around. When the metro Silver Line rail is completed to Dulles, this will be a great place for... More

Was this review helpful? Yes 1
hhousesterling, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review
15 April 2013

Greetings! We appreciate the positive feedback and we are delighted to hear that you found our rooms spacious enough for your family. We are as anxious as you are to get the Silver line metro completed! We look forward to your return and please let me know if I can assist you now or in the near future. Thank you... More

Dublin, Ohio
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 8 April 2013

we stayed there for two nights last week>>>really it is an excellent, clean and modern place to stay. The rooms are big and comfortable with clean wide bathroom. The staff are friendly and helpful. The breakfast is great with different dishes suitable for kids also

Was this review helpful? Yes
hhousesterling, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review
11 April 2013

We appreciate the positive feedback. It is great to hear that you had an excellent stay. My team will be delighted to hear that we were able to meet your expectations on the level of service and accommodations. We all look forward to your return in the near future! Best, Pam Domingo More

UK
Senior Contributor
46 reviews 46 reviews
27 hotel reviews
Reviews in 22 cities Reviews in 22 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 27 March 2013 via mobile

Stayed here one night on business trip. The big plus points for this place are the price and the standard of room for the money, I had a suite which was a good size and really very nice. The downsides are there is nothing nearby, there is small bar but not really what you'd call a restaurant, so there's nothing... More

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hhousesterling, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review
1 April 2013

Thank you very much for your feedback! We are happy to hear that you found our rooms nice and spacious. I am also very disappointed to learn that we failed to exceed your expectations in our menu variety and location. Please know that we do have 'daily specials' we offer in addition to our regular menu. We also shuttle our... More

Rochester, New York
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
Reviews in 26 cities Reviews in 26 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 23 March 2013

The hotel was really solid, nothing really to complain about, but nothing particularly great either. Rooms were very clean, fairly large, the only complaint was that the bathroom had very thin walls so you could hear everything. Wifi was sufficiently fast. Breakfast was okay. Pillows were terrible. Stay was really cheap though so no complaints there.

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hhousesterling, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review
25 March 2013

We would like to thank you for taking the time to post your comments because we value all of our guest feedback. We are glad that you enjoyed your quick stay and we will look into and address your concerns. King regards, Pam Domingo GM More

Rochester, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 19 March 2013

Our stay at this Hyatt was simply okay. We arrived late at night at the staff was friendly, but the room was not the as comfortable as I would’ve expected. Our bed was hard and the pillows went immediately flat. The walls were so thin they may as well have been made of paper; if ever you’ve wanted to listen... More

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hhousesterling, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review
25 March 2013

We appreciate your feedback! We use all feedback, both positive and negative, to evaluate our products and services daily. I do apologize that we failed to meet your room and coffee expectations or the standard we have set. Your comments have been shared with our Corporate office for review. Thank you for choosing to stay with us! Best, Pam Domingo... More

Virginia
1 review
5 of 5 stars Reviewed 14 March 2013

I had never stayed at a hotel with the level of customer service and friendliness this hotel has, except maybe for the Ritz Carlton and you pay for that if you know what I mean. The breakfast is incredible a buffet style but my favorite was the omelet station witch prepares an omelet the way you want the omelet lady... More

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hhousesterling, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review
18 March 2013

Thank you for the kind words! My Team and I take pride in what we do to ensure that all of our guests feel at home. We are pleased to hear that you enjoyed our service and accommodations, especially our breakfast buffet. Next time you're in the area, please make sure to come and stay with us again. Kind Regards,... More

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 12 March 2013

My family and I recently stayed at the Hyatt house near Sterling/Dulles. This hotel was a nice find. We had a nice room at a reasonable price. The view from our room was pretty good as well. My boys liked watching the planes fly by and they also liked watching all the cars passing by on the highway. The hotel... More

Was this review helpful? Yes
hhousesterling, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review
14 March 2013

We appreciate the positive feedback! We are glad that you and your family enjoyed your stay with us. We look forward to seeing you again in the near future. Best, Pam Domingo More

Montreal QC
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 7 March 2013

We stayed one night, on layover - it was very close to airport, but more importantly, for the price was definately great. Quiet, spacious room, comfortable, bed and linens great, toothpaste in the room, we had a mini-kitchen that would have been nice if we were there more than 12hours ; ) And we had free wifi in the room... More

Was this review helpful? Yes
hhousesterling, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review
11 March 2013

Thank you for reviewing us on TripAdvisor! We are glad to hear that you had a great stay even if it was so short. We also appreciate your recommendation! We truly appreciate your business and look forward to your future return. Safe travels, Pam Domingo More

Washington DC, District of Columbia
Top Contributor
168 reviews 168 reviews
58 hotel reviews
Reviews in 61 cities Reviews in 61 cities
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed 3 March 2013

I booked several nights at the Hyatt House based on price, but it has been a really great experience. The hotel is located very conveniently to Dulles airport and to roadways into DC. I found the room to be very well appointed and have particularly enjoyed the full kitchen with full sized refrigerator and two burners in addition to the... More

Was this review helpful? Yes 1
hhousesterling, General Manager at HYATT house Sterling/Dulles Airport-North, responded to this review
5 March 2013

It was a pleasure to be your host during your recent stay at our hotel. We are glad to hear that you found our locaton, staff and amenities great. Thank you for choosing us and we look forward to your return. Safe travels. Pam Domingo More

 
 
 
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Additional Information about HYATT house Sterling/Dulles Airport-North

Also Known As:
Sierra Washington Dulles Hotel
Sierra Washington Dulles Sterling
Address: 45520 Dulles Plaza, Sterling, VA 20166 (Formerly Hotel Sierra Washington Dulles)
Region: United States > Virginia > Loudoun County > Sterling
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Sterling
#9 Business Hotels in Sterling
Price range (per night): S$85 - 192
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Washington-Dulles Hotel Sierra delivers a fresh take on modern day travel thru intelligent design, stress-free service and free-flowing amenities. Its 162 guestrooms + suites feature flat panel TVs, MP3 docking stations and waffle terry bathrobes while free details include breakfast with made-to-order omelets, Starbucks brewed coffee and WI-FI throughout. Sample small plates, sip and socialize at the HBAR or alfresco patio with fire pit and lounge seating. Conveniently located in the Technology Corridor just 2 miles north of Dulles International Airport off Route 28. ... more   less 
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HYATT house Sterling/Dulles Airport-North
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