I'm encouraged that the GM reads these but it seems many of the same issues listed by others we experienced first hand. We stayed four days on bussiness. 3 of us in a room. Our first room on the 5th floor did not have a working TV or remote. A call to the front desk informed us they knew the... More

This was our 3rd or 4th time staying at this hotel. We usually stay 1 night after a day at Busch Gardens, meaning we coming in late and go straight to bed. The rooms are clean and the beds sleep well. The sofa bed pullout isn't very comfortable though. The desk and chair in the room we stayed in were... More

Booked a room here for my family a couple months in advance as a night before stop-over on the way to OBX. Upon arrival, 10pm on a Friday, had to wait almost 10 minutes while the one and only front desk clerk tried to provide alternate hotel suggestions to a drive up customer looking for a room as well as... More

This hotel is excellent. The staff we encountered DeWayne and Gloria went above and beyond our expectations. The room was perfect. As a member of the "hotel busines" I typically check out everything. We stayed here after a traumatic hotel experience earlier in the day at a different location. This hotel was a gazillion times better. Stay here you will... More

This hotel is in a great central location near Suffolk, Norfolk, VA Beach, Hampton Roads, Newport News and about 45 minutes from Williamsburg. Although it seems as if there isn't much around, across the road is a nice grocery store and movie theater, etc. The hotel says "Now Open" as if it were brand new, but definitely has some wear.... More

I would not recommend this hotel to anyone. Of the 5 weeks I was there all the wash machines and dryers were in some kind of repair or not working at all. I found this very inconvenient as I was an extended stay person. When questioning the repair time the staff doesn't appear to be too concerned about making repairs.... More

We found bed bugs in our room. Reported the problem to management and asked for a new room, because of our length of stay. Management told us there is nothing we can do if you do not like it leave. Very unprofessional and rude. It is really sad the hotel is fairly new, but with the poor management it is... More

We stayed at this hotel during a recent visit to VA, and NC. It is very light and modern and kept to a very high standard. Check in staff were efficient and friendly and the hotel had all the facilities that you would expect of a Comfort Suites. We had a Presidential Suite and the rooms were absolutely brilliant with... More

ok first off the hotel in its self was immaculate but the fact of it is that it was new and very hard to find by gps but we got there in the end the location it self was convenient close enough to the beach that commute was without hassle and yet far enough away that price was reasonable. there... More