We booked this hotel thru Hotwire as a 3 star "hotel listed after payment" deal. This hotel more than delivered !!! The room was as comparable as a high quality Marriott - large king bed very soft pillows and large 42in tv and everything looked brand new and clean !!! The cherry on top of the cake has to be...
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Thank you for chosing to stay with us during your time in Virginia Beach. We appreciate your feedback and are excited to hear that your visit with us was an enjoyable one.
We look forward to your next visit!
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My friend and I booked a room through Priceline as we could not get a hotel on the beach. The lobby area was nice and the bartender friendly. It is in close proximity to the light rail system which goes into downtown Norfolk. That is where the good stops. The website says that there is a complimentary shuttle that will...
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Thank you for your review of our hotel, we appreciate all feedback and use it to counsel and coach our staff. Your comments have been passed on to the approporiate manager and will be handled with urgency. I apologize that our response to your needs was not timely and are working to correct that.
We would like to welcome you...
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I was not impressed by this Holiday Inn at all. While IHC has made great strides to improve the chain as a whole this property missed the mark in all respects.
When i first entered the lobby and approached the front desk i was met with a stern "Name?" I gave my name and explained that i had originally made...
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Thank you for your recent review of your stay with the Holiday Inn. I am sorry to hear that your visit was not up to your standards or our standards for that matter. I would like to speak with you personally about this matter and ensure that it does not happen again to you or to any guest of our...
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This is a large, modern hotel with a top quality feel. Lots of Marble and high-quality materials and decor. Rooms are large and furnished to an equally high standard. Great bar - live piano was playing in the evening when I visited. Extensive breakfast buffet. Well located for the Airport, Virginia Beach and Norfolk. I will stay here again.
This hotel was well appointed, and I had a beautiful room, clean and comfortable. The staff was accomodating . Upon arrival, I asked at the desk for a 5:30 a.m. wake-up call the next morning, which never came. The gentleman at the desk was apologetic, to the point of checking the wires on his phone (I was not so sure...
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I thought this was a nice place to stay for a short time but after having an emergency with my son I discover that their maintenance service is TERRIBLE. called them for help at 5pm. I was told they were coming and it wad 1150 pm and they never did after I called them 2-3 times. TERRIBLE service. I will...
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MariaYesenia,
Thank you for your review regarding your recent stay. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance.
Ben J
IHG...
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I was very suprised by the hotel and my stay. The hotel was very nice and so was the room. My bed was very comfortable. The service by staff was good and accommendating. The rooms and hotel was very modern. The only compliant I had was that they charged my card for the weekend instead of after my stay which...
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Thank you for staying with us and we are glad to hear that you enjoyed your stay as well. At time of check in we do authorize on credit cards for the full amount of the stay plus an additional $25 for incidentals to you may be able to charge to your room. We do the same with debit cards,...
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Stayed here in May 2011. Booked through Priceline for a really great rate. Hotel is newly renovated and everything is brand new. Nice pool area. Rooms are pretty spacious. Free parking. Not near beach if you're interested in that.
Thank you for your review of our hotel. Our hotel has gone through a complete renovation that was completed the last quarter of 2010. We are also in the process of having our indoor pool and hot tub completely redone, which will be completed before the summer begins.
Thank you again for your review and we hope to see you...
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I've stayed here many times on travel and liked the place but will no longer. First, they gave me a room that had someone else in it. Surprise! Then they gave me a handicap room. Interesting shower and ironing board arrangement. Then they double-charged my credit card. Only good thing is the nice lady working the bar. Very friendly.
I would like to apologize to you for your recent stay with us and issues you had during that time. I did review your account and did not see a double charge to your card, but I would be more than happy to go over your account with you if you would like so we can clarify any questions that...
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Hotel rooms were modern and clean but service was a disaster. Phones were out, for one. Bar closed really early despite several business people in the bar. Breakfast in restaurant was average. Food wasn't too bad but service was poor. Will try not to return.
Thank you for your input on your stay in April 2011. I will say that we have made made changes since your visit that you will notice if you decide to come back for a second visit. Our lounge does close at midnight, and I do apologize if that seems too early, but we do try to accomodate guests' who...
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192 Reviews
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