This is our second year in a row to visit this hotel on the week prior to Memorial Day. Last year I raved about it, but found that it had gone down hill a bit from there. It was really just average this time. There were a lot of things broken. For one thing, they have decided that the exit...
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Reviewed 14 December 2011
This hotel is a very nice find for families with young children. The hotel has been renovated recently and the rooms are comfortable and tastefully appointed, especially for a 3 star property. Our room had a sitting/dining room and a separate bedroom, which was nice for the adults so we could stay up and talk after putting the kids to...
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I am only giving a very good rating right now, but may change this after our trip ends. We are currently in the hotel - since Monday and leave on Sunday. Check in was great. The front desk staff were very friendly, professional and nice. We were delayed one day getting here due to a flight delay in Chicago -...
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I am a frequent traveler and typically spend about 100 nights a year in Marriott properties. While I find the staff at all Marriott hotels friendly, the staff at the Marriott Courtyard Oceanfront North in Virginia Beach goes beyond the pale. They are extremely friendly, caring, helpful and make you fell most welcome and appreciated. In particular, the Assistant General...
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Michael K,
Thank you for your kind words and comments about our hotel. It is extremely satisfying to make such a loyal Marriott customer, like yourself, happy. Tracy is such a great asset to the hotel and I will be sure to pass on your kind words to her. We hope to serve you again soon on your next visit...
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We come here 2-3 times a year to "get away and relax" for a couple of days or so. We always find gr8 service to match gr8 ocean view. But a recent trip was truly outstanding. Mandy took care of us in wonderful style at front desk when the information we had when making reservation was a bit different then...
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Thank you so much for your review! And, thank you for your recognition of our two all-star employees, Mandy and Dantley. Your kind comments were shared with the staff. As a matter of fact, Dantley was awarded the Associate of the Month just before your review! We appreciate your loyalty to our hotel and I'm so happy our staff took...
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We have stayed here a number of times, usually off-season, and it is a favorite of ours. Sheree remembered us from a previous visit, and the rest of the staff is friendly, too. One day, our room wasn't cleaned (stayed indoors too long, I guess), but that was corrected after a call.
Was worried one night because we were directly...
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Thank you for your loyalty to our hotel! It's so nice to see familiar faces come through our doors - I'm delighted to read that Sherese recognized you all and thank you for recognizing her in your review! I'm glad we were able to respond immediately to your call and that the noise below didn't disrupt your night. Thanks for...
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Just came back from an extended weekend stay with my mother- in- law in Virginia Beach, and was treated so well at the Courtyard. Our first evening we arrived fairly late, and they put us into a lovely corner Queen suite right away. We were so pleased to have a living area and kitchenette, with balcony overlooking the boardwalk and...
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Thank you very much for your detailed review! I'm glad you enjoyed your corner Queen suite! And, I'm pleased to hear our staff responded to your needs immediately. Josh was thrilled to read your review! His pleasant demeanor and extensive knowledge of the Oceanfront makes him a valued member of our Front Desk team. Thank you for recognizing him. We...
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i absoultely lovvvvvved it. it was a nice place the rooms were goregous very spacious there was an indoor pool and outdoor pool a gym room it had its own breakfast area down stair where they serve u..workers were so helpful and nice..parking is wonderful..very cleannnnn jus all around beautiful..ill defintely come baack...when the rate of the rooms go down..lol
Thank you for your review! I'm glad you 'lovvvvvved' it! And, thank you for posting pictures of our Oceanfront Suite. You mentioned all the highlights of our hotel and I'm so happy you enjoyed your stay! Our rates change regularly so keep your on eye on them, especially in the fall. Thank you for choosing our hotel and we look...
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I rarely write reviews but feel I must this time..stayed here for a 2 day getaway with a friend..paid extra just to have a nice place to stay..this hotel is nothing like they represent...1st room filthy..then paid extra to upgrade just to get a clean room and that room was dirty too!! Im not super picky either!! Whirlpool button broken,...
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Thank you for your review. Please allow me to apologize for your disappointment. I am so sorry the guest rooms you occupied were not cleaned properly. I know that it must have been very frustrating to arrive with an expectation of a relaxing getaway and then at every moment you were encountered with a problem. Please know that your comments...
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Positives:
the lobby is spacious, lots of electrical outlets and a variety of seating.
The staff at the front desk were professional and friendly
The view of the ocean of course
Negatives:
This is a big negative: The mattress was uncomfortable and the pillows were those cheap pillows my parents made me use when I was a kid. I had...
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Thank you for your review! Our lobby does offer quite a few outlets and seating for guests wishing to get connected to laptops and gather for meetings and/or dinner. I'm glad you found my front desk staff to be helpful and friendly during your stay. And, of course, all of our guest rooms do offer a spectacular view of the...
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