I'm the type of person who sees a glass "half full," so here's the positive part of my experience. The staff was very friendly, and check-in/out went very quickly. Breakfast was great, and there was plenty available. The location is fantastic, right across the street from a small shopping center with a Kmart and my favorite Mongolian barbecue restaurant. It... More

Booked this hotel as a package with Busch Gardens. We were very happy with the hotel. It was very clean. Great location for all attractions. The staff was very friendly and helpful. The rooms are large with mini fridge, microwave, and coffee maker. The breakfast is good. We are staying again when we return in June.

the location was so very good. the hotel is centrally located in the middle of williamsburg. walking distance to food, shopping, activities, etc. we came with a group of 50 and had a blast. the staff is always warm and welcoming and the fresh cookies added to a great start or nice welcome back for the day. we plan on... More

My daughter's travel softball team stayed at the Best Western Plus in April 2013 for a tournament in the area. The staff was very nice and accommodating, and I personally liked the free breakfast a lot. The girls are got plenty to eat, and there was quite a good amount of seating. The rooms were fine, very clean, nice bathrooms... More

We have reservations for June 1 for 6 nights and have never been to Williamsburg. I have spoken to the staff on the phone and their customer service skills are exceptional. If the hotel is anything like the staff I know we will be greatly satisfied. Thanks again for your kindness, don't see it much anymore in this day and... More

We stayed at the Best Western Plus for a birthday trip in April. It was great. The hotel is clean and nice. We had 2 beds, mini fridge, microwave, and coffee maker in the room. The new flat screen tv, free wifi and free breakfast were great, but the thing that make this hotel stand out is the staff. The... More

Although this hotel is in a convenient location at a fair price, it could be cleaner. It could also use a renovation. There were light bulbs that were burned out in our room. The pictures hanging above the beds had been removed and not replaced. The adhesive used to hang them was left there, which looked messy and didn't leave... More

Stay here! If you are looking for a comfortable bed, comfortable pillows, new flat screen TVs, clean rooms, friendly staff, good breakfast, indoor pool and hot tub in a well maintained Hotel look no farther than the Best Western Plus Historic Area Inn. My family and I have stayed here multiple times and each time is great.