Stayed for 4 nights. Room was nice and clean, shower was good. Bistro breakfast each morning very good. Staff was very accommodating and helpful with area information. David at front desk was excellent. Would definately stay there again. No complaints at all!!
Mom and I stayed here for four nights. Had plenty of time to judge the quality of the hotel, from every hospitality standpoint. Everything has been excellent; top notch: 1.) our suite is really well designed, with separate rooms to sleep and mingle, and great natural light/modern furniture/clean spaces; 2.) the service at the desk is fantastic--we are always greeted...
More
This hotel is within walking distance of historic Williamsburg. The hotel was very nice and the room was spacious and clean with nice linen. The bathroom was good with plenty of counter top space. The staff were very helpful and friendly. The only negative was the breakfast, which was so slow and the staff couldn't produce any hot water for...
More
Dear SR,
Thank you for telling us about your visit to our hotel. We appreciate your comments and will pass them on to our staff. We appreciate your loyalty to our hotel. We are happy that we can keep delivering great service to you and your family. We strive as a hotel to provide a clean, safe, and comfortable place...
More
Everything about this Holiday Inn is first rate. We have stayed here at least 20 times over several years, first as tourists and then as family of a William and Mary student. The staff is friendly, accommodating and professional. The suites are always clean and updated. The food is terrific and you can get an awesome breakfast with freshly made...
More
Dear SR,
Thank you for telling us about your visit to our hotel. We appreciate your comments and will pass them on to our staff. We appreciate your loyalty to our hotel. We are happy that we can keep delivering great service to you and your family. We strive as a hotel to provide a clean, safe, and comfortable place...
More
We went to Williamsburg over Spring Break. We were reluctant to stay at a Hoilday Inn, but the reviews were good. It was perfect for the circumstances. First & foremost, it is clean. It's kid friendly - they eat free & there's an indoor pool (night swimming!). It's close to the attractions, restaurants, etc. We got a good deal with...
More
Dear Debbie828,
Thank you for telling us about your recent stay. We are very glad that you and your family enjoyed the many amenities that we offer at our hotel. Thank you for mentioning the package that you received we are always looking for ways to provide some kind of value to our guests. We will pass all of your...
More
We booked this hotel for a week in April. When we arrived at the hotel check in went smoothly and we were pleased when we got to our room and everything appeared to be in good order.
The first issue arose when it was noted that the room only had enough towels for two people and as we are a...
More
Went to Williamsburg over Spring Break. Hotel was very close to attractions and lots of resturants, which was good because the one in the hotel left a lot to be desired. Check in was smooth, however one of the 2 rooms were not ready yet at 4pm. All the kids wanted to do after 10 hours in the car was...
More
Dear brysid,
Thank you for telling us about your recent stay at our hotel. We appreciate all of your comments and concerns. We will pass them on to our staff. These comments and concerns help us improve the service that we provide for you and for future guests to our hotel. We are so very sorry that your room was...
More
We had a great experience here. Our suite was wonderfully furnished and quiet. Professional, friendly staff, especially David Smith.
Dear Donut4,
Thank you for telling us about your recent stay. We appreciate all of your comments. Thank you for the comment about David Smith. We will pass them on to him. Our employees always like to hear when they are doing a good job. We are so glad you stayed with us. You are welcome back anytime.
Thank you...
More
Great location for touring the Williamsburg area. The hotel features spacious attractive suites which draws lots of families. The bathroom lighting was wonderful, best I have seen in a hotel. Flat screen TVS both in living room and bedroom. On the down side: we could hear lots of children running in the halls and even in the rooms next to...
More
Dear pennym3236,
Thank you for telling us about your recent visit to our hotel. We appreciate all of your thoughts and about the hotel. We strive as a hotel to allow everyone to enjoy their stay with us at the hotel. We will pass all of your thoughts and concerns on to our management. We are sorry if you felt...
More
Check was smooth and quick. When we arrived at room we apparently interrupted the maid service. The room was clean but there were no clean towels or washcloths and housekeeping was no longer on the hall. Call was made to desk and towels were quickly delivered. We did not eat at hotel but it looked nice. Overall a very nice...
More
Dear Shaky Start,
Thank you for telling us about your visit to our hotel. We are very sorry about the towels and wash clothes were not provided in your room. We apologize for any inconvenience that this may have caused you. We strive as a hotel to provide great guest service to everyone in our hotel. We will pass all...
More
If you own or manage Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
185 Reviews
335 Reviews
153 Reviews
