Dear Jeffrey P, Thank you for your comments. We are always working to provide the highest levels of service and accommodations and always welcome feedback to continually improve. I'm glad to hear you enjoyed your room and the meals you had with us. I apologize that our staff did not make you aware of the special events going on in... More

Dear David G, Thank you so much for taking the time to share your stay! I am glad to hear your stay with us was a pleasant one and that you were able to take advantage of our fresh cooked-to-order breakfast. Our team works hard to ensure every guest has a fantastic stay and our cleanliness and service exceed expectations.... More

Thank you for your stay and for your response! I know you have many choices when staying in Winchester and want to thank you for choosing our hotel. Our cooked-to-order breakfast is a Hilton Garden Inn standard we are proud to offer and since each guest's breakfast is cooked and served fresh we are able to customize to each guests... More

Dear HarryS Thank you for taking the time to respond to your stay with us. Please let me apologize that your stay was not up to your expectations. Our staff works hard to make sure each guest stay is comfortable and I am sorry we did not achieve this with your stay. All our rooms feature the Hilton Garden Sleep... More

Dear SusanR Thank you so much for taking the time to share you stay experience! I am pleased to hear our staff was able to take care of you and that your room was clean and comfortable. Our online booking tool is especially convenient and the Hilton Honors function makes it easy to ensure you are building your points or... More

Dear Sandra5448 Thank you so much for your stay and your feedback. I'm so glad to hear you had a pleasant stay and were able to partake in our fresh, made-to-order breakfast! Please let me apologize for the hair found in your bathroom upon arrival. Our housekeeping staff takes great pride in making sure each room is perfectly prepared for... More

Thank you for taking the time to review our property! I am glad to hear your stay was enjoyable and our central location in Winchester near the Apple Blossom Mall as well as other shopping and dining options was convenient for you. Though we do have a railroad running near the hotel we don't often have noise complaints from guests,... More

Thank you for your kind words about our property and staff and I will be sure to pass your comments along! Our fresh breakfast is a Hilton Garden Inn standard we are proud to offer and since each guest's breakfast is cooked to order we are able to customize to each guests breakfast to suit their taste. I know you... More

Thank you for your stay and sharing your comments! Our central location in Winchester just off Pleasant Valley Road makes us a great stop not only to I-81 travlers but also to those visiting the area, as we are near much of Winchester's shopping and dining options as well as Shenandoah Univeristy. I'm glad to hear our staff and amenities... More