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All 28 Winchester hotels

Sleep Inn & Suites

2.0 of 5
140 Costello Dr., Winchester, VA 22602
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Sleep Inn & Suites
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72%
Ranked #15 of 28 hotels in Winchester
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108 reviews from our community

    Trip type
Traveller rating
    37
    37
    17
    6
    11
Date Rating
Staten Island
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 18 June 2013 NEW

This was my favorite hotel on my way back to NY. Something has gone wrong with the housekeeping staff. I have never been in a dirty room in a Choice Hotel. Not only was the floor or carpet filthy,but there were tiny black bugs running wild. No. i did call the desk the bugs were in the middle of the... More

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Freeport, Illinois
1 review
5 of 5 stars Reviewed 17 June 2013 NEW

This was a stopover on our way home from a vacation in North Carolina. The reviews for this Sleep Inn were accurate. It is conveniently located, very clean and had comfortable beds. The staff was quite pleasant.

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Manager G, General Manager at Sleep Inn & Suites, responded to this review
18 June 2013

Dear Jeanne W, Thank you for your wonderful review! Yes, you are absolutely right; many guests choose their hotel of choice based on online reviews. We really appreciate you taking the time to write about your positive experience with us. If there is anything we can ever do to assist you with future stays at our hotel, please do not... More

Ashland, Virginia
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 10 June 2013

Was here for the weekend. Was crewing for a race team. We checked in and for some reason the folks that booked the rooms got upgraded to a suite and I got a king room. They couldn't explain why but was ok with us being as they had booked a king for them and double for me. The room was... More

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Manager G, General Manager at Sleep Inn & Suites, responded to this review
13 June 2013

Dear Monzsterman, Thank you for taking the time to comment on your recent stay at our hotel. We are very pleased to hear that your team decided to stay with us and that you value our great amenities. Also would like to thank you for mentioning about our services. Yes, indeed we have an indoor heated swimming pool; it is... More

The Villages, Florida, United States
Senior Contributor
24 reviews 24 reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 5 June 2013

We arrived there late on a Saturday night. We were given the last king size bed they had, on the 4th floor. We were shocked. We got off the elevator and the stale smoke smell hit us. The cigarette garbage can was right in front of the elevator, but the entire floor stank. It turns out that, even though we... More

Was this review helpful? Yes 2
Manager G, General Manager at Sleep Inn & Suites, responded to this review
6 June 2013

Dear Teetimelate, Thank you for your review. We welcome all genuine guest comments, whether positive or negative, in our true effort to provide the best service to our guests while in Winchester, VA. We are truly sorry to hear about your recent experience. The fourth floor is a combined floor; there are smoking rooms on one half and nonsmoking rooms... More

Western Maryland
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 5 June 2013

The site is well removed from the Interstate and local main highway but take care to examine the location map in the Sleep Inn website to understand directions. The hotel is well maintained, nice overall decor, the room clean, nice bathroom facilities, well supplied with towels, etc. The room itself large enough, with easy chair/ottoman, microwave and refrigerator, decorated in... More

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Manager G, General Manager at Sleep Inn & Suites, responded to this review
6 June 2013

Dear Cloudseleyshovell, It was a pleasure to hear that you enjoyed your stay at our hotel this time around! Your experience at our hotel is very important to us. We will share all of the kind words with our team. Its guests like you that make our jobs feel truly rewarding. We would love the opportunity to host your next... More

Emmitsburg, Maryland
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 28 May 2013

Was in Winchester for a baseball tournament and the team stayed at this Hotel. Was nice and clean. There was a mix-up with 1 of the rooms but the staff handled it well. The Cont. breakfast was good, & the waffle maker was good for the kids w/supervision. The pool is small, but nice. All in all, a good value.

Was this review helpful? Yes 1
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Manager G, Manager at Sleep Inn & Suites, responded to this review
31 May 2013

Dear Erik K, Thank you very much for your wonderful review. I am glad you thoroughly enjoyed your stay. I hope you enjoyed the game as well. We aim to provide an enjoyable and memorable experience to all of our guests, and I am glad we were able to achieve this during your stay. I will be sure to pass... More

Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 23 May 2013

We stayed at this motel last week for a family wedding. I chose it and elected to prepay for our trip based on one of the reviews here in TA. Do not stay here, unless you are a heavy smoker or have lost your sense of smell. If we had not prepaid, and thereby, were stuck with this place, we... More

Was this review helpful? Yes 1
Manager G, Manager at Sleep Inn & Suites, responded to this review
27 May 2013

Dear EA R, Thank you for taking the time to review the Sleep Inn & Suites. We truly value the opinions of our guests and we do apologize that we did not meet your expectations. We strive to offer the best possible service and making your stay pleasant. There are four floors, three of which are completely nonsmoking, only the... More

Washington DC, District of Columbia
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 13 May 2013

Stayed one night -- property seemed reasonably new, clean. Front desk staff was friendly and helpful, and they even got breakfast out at 5AM! But they seemed a bit confused - and there was a slight mixup with the room (um.. it was occupied by another guest!) - but the staff apologized and upgraded me to a suite. Only other... More

Was this review helpful? Yes 2
Manager G, Manager at Sleep Inn & Suites, responded to this review
31 May 2013

Dear Robby71, Thank you very much for choosing our services and for your great review. We are very happy to hear your compliments. I do apologize for the mix-up with the room, but very glad it has been taken care. We will address this issue with our team to avoid this type of mistakes. As per your review, we have... More

Upstate New York
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 9 April 2013

Checked in late with a very easy check inn. The staff was friendly, helpful and quick. Left in the morning after a decent but normal hotel breakfast I.e bagel, yogurt, juice, coffee, cereal, and fruit to go. They also had sausage and fresh waffles too. Easy check out also. The price was very fair and the rooms were clean.

Was this review helpful? Yes 2
Geneva, New York, USA
Top Contributor
57 reviews 57 reviews
7 hotel reviews
Reviews in 27 cities Reviews in 27 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 8 April 2013

Nice, clean place, with extra tall ceilings. Low hallway noise. Very comfy, pillow top bed! Comfortable furniture in the room. Great breakfast selection with is free, complimentary. Coffee/Tea available 24/7. Heated pool wasn't really too warm, but was clean. Indirect lighting in bathroom was actually nice - not blinding you in the am or middle of the night with the... More

Was this review helpful? Yes 2
 
 
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Additional Information about Sleep Inn & Suites

Also Known As:
Sleep Inn Hotel Winchester
Sleep Inn , Inn And Suites
Sleep Inn Winchester
Winchester Sleep Inn
Address: 140 Costello Dr., Winchester, VA 22602
Region: United States > Virginia > Winchester
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotels in Winchester
Price range (per night): S$105 - 119
Hotel Class:2 star (2*)
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