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Quality Inn & Suites Federal Way Reviews

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Quality Inn & Suites Federal Way

2.5 of 5
1400 S 348th St, Federal Way, WA 98003
Hotel amenities
Quality Inn & Suites Federal Way
6 traveller photos
Ranked #3 of 12 hotels in Federal Way
4.5 of 5 stars 18 Reviews
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18 reviews from our community

    Trip type
Traveller rating
    12
    4
    1
    0
    1
Date Rating
1 review
“More for your buck”
5 of 5 stars Reviewed 13 May 2013 via mobile

it was my husband brithday coming up and i was planning a surprise get away for both of us so we can spend some time together but when I started searching around I couldn't found any thing that fit our budget. I almost gave up until I discovered this hotel my husband was very suspicion when I told him I... More

Was this review helpful? Yes
jim m, General Manager at Quality Inn & Suites Federal Way, responded to this review
15 May 2013

Thank you very much for your review, it's very much appreciated. Since the Quality Inn is under new management, we would like each and everyone's opinion and reviews. We're glad that you're having a wonderful time at our hotel and that you're enjoying the indoor heated pool, hot tub, free high speed internet, cleanliness of the rooms, friendly staff, and... More

Vancouver, Washington, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Excellent quality for a great price”
4 of 5 stars Reviewed 11 May 2013

We were very impressed by the customer service and cleanliness of this hotel. We traveled to see family for a funeral and stayed here a couple of nights to take pressure off the local family members. We were looking for something basic and clean and this hotel met these standards and more. The staff was very accommodating to us and... More

Was this review helpful? Yes
jim m, General Manager at Quality Inn & Suites Federal Way, responded to this review
15 May 2013

Thank you very much for your review, it's very much appreciated. Since the Quality Inn is under new management, we would like each and everyone's opinion and reviews. We're glad that you're having a wonderful time at our hotel and that you're enjoying the indoor heated pool, hot tub, free high speed internet, cleanliness of the rooms, friendly staff, and... More

Des Moines, Washington
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
“I'm impressed”
5 of 5 stars Reviewed 7 May 2013

I've recently started staying at the Quality Inn hotels and I'm impressed once again. Room was large, clean and comfortable, good pillows, TV worked well, shower felt great, temperature of room easy to control, breakfast had a variety of items (love those hotel breakfast waffles!), coffee was good. Internet was a little slow. Friendly and helpful staff.

Was this review helpful? Yes
jim m, General Manager at Quality Inn & Suites Federal Way, responded to this review
15 May 2013

Thank you very much for your review, it's very much appreciated. Since the Quality Inn is under new management, we would like each and everyone's opinion and reviews. We're glad that you're having a wonderful time at our hotel and that you're enjoying the indoor heated pool, hot tub, free high speed internet, cleanliness of the rooms, friendly staff, and... More

Overland Park, Kansas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“So nice, wished could stay longer!”
5 of 5 stars Reviewed 28 April 2013

From the moment we entered the door to the smell of fresh baked cookies, until our checkout the next morning, we were treated with kindness, courtesy and comfort. Bed was super comfortable, everything we requested was provided and breakfast was good with hot items too. What more could one want? No chance to use the exercise room, pool or hot... More

Was this review helpful? Yes
See 2 more reviews by happyseniortravelers for Federal Way
jim m, General Manager at Quality Inn & Suites Federal Way, responded to this review
15 May 2013

Thank you very much for your review, it's very much appreciated. Since the Quality Inn is under new management, we would like each and everyone's opinion and reviews. We're glad that you're having a wonderful time at our hotel and that you're enjoying the indoor heated pool, hot tub, free high speed internet, cleanliness of the rooms, friendly staff, and... More

Edmonton, Alberta, Canada
1 review
“Good trip”
5 of 5 stars Reviewed 28 April 2013

That was Christmas trip to US. I found the staff to be really friendly and cooperative, the rooms are awesome and really clean. The customer service at front desk was excellent and friendly. i had really good time with my friends. The breakfast was good and taken care off that we had everything proper to eat.

Was this review helpful? Yes
jim m, General Manager at Quality Inn & Suites Federal Way, responded to this review
15 May 2013

Thank you very much for your review, it's very much appreciated. Since the Quality Inn is under new management, we would like each and everyone's opinion and reviews. We're glad that you're having a wonderful time at our hotel and that you're enjoying the indoor heated pool, hot tub, free high speed internet, cleanliness of the rooms, friendly staff, and... More

chicago, illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
“Good Stay”
4 of 5 stars Reviewed 25 April 2013

I am a business traveler and stay at hotels weekly. I booked this hotel against my better judgment and was pleasantly surprised. The room itself was in need of some updating. But it was comfortable and inexpensive. They were in the process of remodeling the outside and lobby. More than anything, the staff was superior. They were friendly and welcoming.... More

Was this review helpful? Yes
jim m, General Manager at Quality Inn & Suites Federal Way, responded to this review
15 May 2013

Thank you very much for your review, it's very much appreciated. Since the Quality Inn is under new management, we would like each and everyone's opinion and reviews. We're glad that you're having a wonderful time at our hotel and that you're enjoying the indoor heated pool, hot tub, free high speed internet, cleanliness of the rooms, friendly staff, and... More

1 review
“Convenient to the swim facilityBetter than expected!!”
5 of 5 stars Reviewed 24 March 2013 via mobile

Great location - near to the swim facility and to upscale dining choices Rooms were roomy with new beds and bedding Showers were strong and hot Quiet hotel - perfect for our purposes Will come back to this hotel only for future swim meets

Was this review helpful? Yes
jim m, General Manager at Quality Inn & Suites Federal Way, responded to this review
13 April 2013

Thank you very much for your review, it's very much appreciated. Since the Quality Inn is under new management, we would like each and everyone's opinion and reviews. We're glad that you're having a wonderful time at our hotel and that you're enjoying the indoor heated pool, hot tub, free high speed internet, cleanliness of the rooms, friendly staff, and... More

Seattle
Reviewer
3 reviews 3 reviews
3 hotel reviews
“GREAT FOR A BUSINESS TRIP ONE NIGHT STAY”
5 of 5 stars Reviewed 17 March 2013 via mobile

Had a comfortable stay at this hotel. It is great for the business traveler. The front desk check in was swift and the check out even swifter. I was pleased with the overall service experience. The room was great - I was lucky to have a suite. Ample space and very comfortable. The amenities in the room were good as... More

Was this review helpful? Yes
See 2 more reviews by wasup_jd for Federal Way
jim m, General Manager at Quality Inn & Suites Federal Way, responded to this review
13 April 2013

Thank you very much for your review, it's very much appreciated. Since the Quality Inn is under new management, we would like each and everyone's opinion and reviews. We're glad that you're having a wonderful time at our hotel and that you're enjoying the indoor heated pool, hot tub, free high speed internet, cleanliness of the rooms, friendly staff, and... More

Seattle
Reviewer
3 reviews 3 reviews
3 hotel reviews
“Great stay and quality\ value for money””
5 of 5 stars Reviewed 12 February 2013

NEW BEDS and a beautiful indoor pool and hot tub area. The staff were very attentive and helpful. Great rate and value for what you get (even on holidays). I learned that new ownership took over in the late last year. This new owner has put in, new mattresses, pillows, and continues to make changes to make this place a... More

Was this review helpful? Yes
See 2 more reviews by wasup_jd for Federal Way
jim m, General Manager at Quality Inn & Suites Federal Way, responded to this review
13 April 2013

Thank you very much for your review, it's very much appreciated. Since the Quality Inn is under new management, we would like each and everyone's opinion and reviews. We're glad that you're having a wonderful time at our hotel and that you're enjoying the indoor heated pool, hot tub, free high speed internet, cleanliness of the rooms, friendly staff, and... More

Metairie, Louisiana
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
“Comfortable lodging for cold December nights”
4 of 5 stars Reviewed 24 January 2013

A recent trip to the Seattle area brought us to this inn for the second time in two years. New owner ship has made it even better for budget conscious travelers. Vacationers want a good night's sleep--the new mattresses make this a certaintly. The staff is very friendly and helpful. After we checked in we decided we wanted a second... More

Was this review helpful? Yes
jim m, Manager at Quality Inn & Suites Federal Way, responded to this review
25 January 2013

January 25, 2013 Thank you very much for your review, it's very much appreciated. Since the Quality Inn is under new management, we would like each and everyone's opinion and reviews. We're glad that you're having a wonderful time at our hotel and that you're enjoying the indoor heated pool, hot tub, free high speed internet, cleanliness of the rooms,... More

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Additional Information about Quality Inn & Suites Federal Way

Also Known As:
Quality Inn Federal Way
Federal Way Quality Inn
Address: 1400 S 348th St, Federal Way, WA 98003
Region: United States > Washington > Federal Way
Amenities:
Business Centre Fitness Centre Free Breakfast Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 12 hotels in Federal Way
Price range (per night): S$98 - 156
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Quality Inn & Suites Federal Way
1400 S 348th St
Federal Way, WA 98003
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