I am thrilled to hear you found that the level of cleanliness in our hotel exceeded your expectations. The staff and I make it a priority to focus on keeping the hotel as clean as possible; and from your response, it looks like we did just that! I do apologize that your first room was a smoking one; however, I... More

Thank you very much for the kind review! "Always A Wonderful Experience" is a flattering compliment for our Staff. Our goal is to create a home away from home and from your review it appears we literally have done that for you. I will surely be speaking with Nina and thanking her for the dedication to creating a warm environment... More

I apologize about the guest before that broke the smoking policy, but I am very happy to hear our Staff made it right for you as quickly as possible and that you were satisfied with the outcome. I am also pleased to hear you felt safe and secure at our hotel. Our goal is to make you feel like you... More

I am thrilled to hear our Staff had such a positive impact on your overall experience here at the Extended Stay America Tacoma Fife! It reassures me we are delivering great service to our guests when I get responses speaking so highly of the staff. The goal is to make our guests feel like they are at a "home away... More

Thank you for taking time to fill out a review of our Extended Stay America - Tacoma-Fife hotel. We appreciate the fact that you are a return guest and see the great value we have added with the Grab and Go Brakfast in the Lobby. We are most proud that we are able to pass your unique cleanliness test! We... More

I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay America Tacoma - Fife. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are... More

Thank you so much for your review of Extended Stay America Tacoma - Fife and for your loyal business. When I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended... More

I received a copy of your review, and wanted to thank you for letting us know how we are doing. I'm so pleased to hear that you continue to come back becasue of how well the Management staff takes care of you. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More

Thank you so very much for your glowing review of Extended Stay America Tacoma - Fife. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family,... More