The beds and bathrooms were clean. The linens actually smelled quite nice. There was a kitchenette, but it was clear on the service sheet that the housekeeping doesn't do dishes, so it was clear they were cleaned by the last person staying there. They only do housekeeping once a week so if staying more than one night don't expect to... More

The bed in our room was so bad that I had to check out and find another place, there's no way I could get any sleep on that thing. I went to the front desk to complain, I had to wait to speak with the front desk person, she was on the phone dealing with another guest who had the... More

Came here based on the reviews, but it is average at best. Kitchenette is poor, service at desk are horrible, no workout facility, drab, floor shakes.

We stayed here because we were going to a show at the Tacoma Dome and just wanted a place to sleep. Not looking for anything fancy but the key word here..."SLEEP"...didn't happen. The walls are so thin in this place you can hear everything going on inside and out. We could hear tv's through the walls and people talking all... More

Clean,comfortable room. Makeing last minute reservations with the helpful staff was a breeze.

After reading all of the reviews on the other Hotels close to the Casino, I was starting to wonder if it would even be safe walking from my car to the hotel. I had actually booked another hotel for $110 when I decided to do a little checking around. I am glad I did, Having a kitchen is great but... More

The service was great! The gal at the front desk was very friendly and helpful. We arrived after dark so my children were pretty tired. We got a room on the first floor so it was easy to get situated quickly. The room was just the right size for our stay, and the kitchen with dishes included was very handy... More

I had never stayed at this particular chain of hotels and it was not bad at all except for one thing. When you book your room definitely request not to stay anywhere near room 418!!!!!! The gentleman staying in that room likes to play jazz LOUDLY and sings with the music. This went on late into the evening. If he... More

This hotel was the worst ever. It was so bad. The staff were clueless. They told me Ft Lewis was 5 minutes away when it was really about 25 minutes away. The woman who checked me in was literally wearing pajama pants and a tee shirt and had no idea if the room was paid for yet (when I booked... More