Waited until we arrived to decide if we wanted to upgrade to a sea view room. So glad we did! From the wonderful welcome at the front desk, recommendations for dinner, very comfortable and clean room, smiling staff at breakfast, ease of checkout - we loved it all!
Dear Muttley56UK:
I am very pleased to read that you enjoyed the upgraded room to a sea view room, and that our front desk staff was accomodating to your inquiries as well. Please feel free to contact me directly if you should ever need anything and I would be more than happy to assist in any way that I can....
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I have stayed many nights in Silver Cloud Inns, but this was my first time at the Mukilteo location.
I made a reservation for a Saturday night because I was attending a wedding nearby. I called that morning to request an early check in, which was granted me by the pleasant front desk staff member who answered my call; in...
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Dear Skyhag89:
Thank you so much for your kind and thoughtful review of our property! I am so excited to hear that everything was up to your satsifaction, and that multiple members of my staff were able to exceed your expectations! Please feel free to contact me directly if you should ever need anything at all and I would be...
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We have stayed at the Silver Cloud in Mukilteo before. We have stayed in the water view, "village view", and King Suite rooms and, although the view differs, one thing in common is that the rooms are spacious. This trip was in the King Suite (the major difference is the bedroom area is separated from the living area by a...
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Dear RoadTrippersWA:
Thank you so much for your kind review of our property! I am so pleased to read that you enjoyed your stay with us. Please feel free to contact me directly at the property if I can ever be of any assistance. I look forward to the next oppurtunity to welcome you as our guest.
Regards,
Mark Lee...
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If you find yourself in Mukilteo at the end of another day of exploring northwest Washington, you would be hard pressed to find a better place to stay than the Silver Cloud Inn. Perched on the southern shore of Possession Sound next to the Whidbey Island ferry terminal, this 70 room hotel provides a rich level of comfort and luxury...
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Dear Ajaceman:
Thank you so much for your kind comments about our property. I am so happy to read that you enjoyed all of our ammenities and the facility itself. If I can ever be of any assistance please don't hesitate to contact me directly at the property.
Regards,
Mark Lee
General Manager
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We recently stayed here for a night away and loved it! Gorgeous property with cute rooms. Views are amazing, see ferries coming and going and you can hear the waves in your room! They have a really great breakfast in the lobby which is classy and again has amazing views from its wall of windows. Staff was friendly and helpful-overall...
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Dear Christina M:
Thank you so much for your kind comments in regards to your previous stay with us. I am very pleased to read that you enjoyed your stay with us and that our staff was able to provide the service that you expected. Please feel free to contact me directly at the property if you should ever need...
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You name it...we were happy with it! From the communication by Mark Lee and staff prior to our stay to being allowed an early check-in. From the location to the absolutely beautiful view from our room.(room 332) The awesome, friendly service we recieved from every staff member we encountered was sincerely appreciated. The quality array of breakfast offerings they provided...
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Dear OldNorCalGuy:
Thank you so much for your comments in regards to your previous stay with us! It is guest's like yourself that provide us with such helpful feedback that allow us to provide the service, and accomodation you would expect from a Silver Cloud Inn. Please feel free to reach me directly at the property if you should need...
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Love staying at the Silver Cloud. Been there a couple of times now, first time was a very comfortable suite with 2 40+ inch TVs and a nice fireplace to relax in front of. The second time was in a Jacuzzi suite. It comfortably fit the 2 of us and and had great views of the ferry's coming and going....
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Dear Brian P:
Thank you so much for your comments in regards to your stay with our property. I am very pleased to read that you enjoyed your stay with us and are a return guest. Please feel free to contact me directly at the property if you should ever need anything and I would be more than happy to...
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Greated with a real smile. Upgraded without asking. Excellent comlimentary breakfast. Free WiFi. Great view of the ferries coming and going. Not a complaint at all. Thanks.
Dear Dave:
Thank you so much for your kind comments in regards to your stay with our property! I am very pleased to read that you enjoyed your stay and everything met your satisfaction. If I can ever be of any further assistance please feel free to contact me directly at the hotel.
Regards,
Mark Lee
General Manager
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We have stayed here several times, always on the waterside of this hotel, but this time we were on the other side, not nearly as nice! The train roars past at all hours, it's only a block away. And no fireplace! I agree with the earlier post about the pillows...what the heck! They are like half pillows and not comfy....
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Dear Anita:
Thank you for your comments in regards to your stay with our property. I would love the oppurtunity to speak with you in regards to your previous stay with us as several of our guest's enjoy the non-waterside view rooms as they offer a different type of ambiance. I look forward to hearing from you and hopefully welcoming...
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My reservation made me believe that we would get a water view room, instead we got a very basic room with a view of the road. For what we paid I expected to get a much better room. Pillows were uncomfortable and the heater/AC couldn't decide if it wanted to warm up the room or cool it down, was never...
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Dear Jackie M:
Thank you for your review and comments about our property. I am very sorry to read that your stay did not meet your expectations, and would love to the oppurtunity to speak with you in regards to this. I can be reached either via email or via telephone at the property and look forward to hearing from...
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