the naysayers on here are ridiculous...for what this place is, its very nive. The property is big and spacious and the new theme rooms are amazing...the place has recently undergone a change in management, and judging from all the negative reviews on here, its a good thing

packwood inn looks ok online and even looks ok from a distance...but it was a horrible experience! 2 couples, we wanted 2 single rooms with queen beds and manager told us there were none in lodge....not true...there were several and they were available. i spoke with families who rented them hours after we arrived who did not have reservations....the pool... More

This hotel should not even be in business. When I arrived at the hotel, the man charged my boyfriends card for two nights. He gave us the keys to our room and when we tried to open the door, someone else was in the room. The owner then gave us the excuse that some other drunk employee gave those people... More

I reserved room #22 for 12/30-12/31/2011. When I got there I checked in and the manager gave me the key, someone was already in the room I reserved. I went back to the front desk and he said that he had no idea someone was staying in the room. Being that I had no where else to stay, I took... More

The manager, Lesley, spent a long time telling me how much he had upgraded the place. He offered us a "discount" and then tried to raise the price twice on us when we arrived. He did kindly give us an upgrade to the room with a "kitchen"--too bad it was already inhabited by cockroaches. The first one we saw committed... More

This place was so awful, I don't know where to start... It was run like a cheap motel in a shady part of Seattle that you'd find crawling with hookers and junkies. I checked in and the creepy manager made some really inappropriate comment about what's a young girl like yourself doing traveling alone. Really none of your business, and... More

After a long day up at the pass I noticed the $40.00 dollar special, I booked the room and it was clean and comfortable. The pool looked a little shabby and their was no spa to speak of but who could complain at the price, I was happy to have stayed and will go back

This place is absolutely terrible, the rooms are shabby, dirty and old, customer service is none existent, and how they have the cheek to say there is a 'breakfast included is beyond me. Stayed for 1 night, checked credit card statement had been charged twice for the 1 night, had to resort to going to credit card company to get... More

Booked a room here to get a good night's sleep before a demanding bike ride. Didn't expect the Ritz. Expected to have my reservation honored. Mamager claimed he never got the reservation despite the fact that I had a copy of it in my hand. Ended up having to stay in Yakima! Amazingly, although he claimed to have no reservation,... More