Room was NOT renovated as advertized, but I hope it's in the plan. Our room on the 1st floor was not clean, maintenance was shoddy(heat lamp in the bathroom was an "energy" saver type bulb), most of the chrome fixtures had rust spots, rotten wallboard, etc. The rest of the room was in the same vein. Well worn carpet, bed... More

I've stayed in this hotel a few times when it was the Clarion, and it was great. However, this past visit at the M Hotel was a little different. Upon checking in, the two front desk staff, although very nice, didn't seem very familiar with the check-in process, or the location of the rooms, elevators, or stairs. Also, the whole... More

This hotel was in a useful location and had all the needed facilities. The front desk was efficient and helpful but the housekeeping department could have prepared the room better. This hotel has seen better days and the price was higher than it should be for the condition. The name outside the hotel was "M", not Clarion. But overall it... More

I highly recommend not staying here-as an employee said they are changing management again-until there is a remodel. The heating/air conditioning system was very poor and we had to fiddle with it continually. The internet is spotty, slow and difficult to connect . The TV is an old one. The mattress is poor and old and hurt our backs. There... More

Don't make the mistake we did and stay at this hotel. Over priced. We travel a lot for baseball and we have never paid this much for a room even in Southern California. If you are not going to clean up the place charge accordingly. Dirty, loud A/C that maybe works. Shower Hot or Cold no in between. Breakfast area... More

We stayed here for a softball tournament 6/24-6/26/11 & were disappointed. The floor was soaked by the airconditioner possible a leak. There was a spider web with spider eggs above the sliding glass door & spiders in the tub & spider web on the entertainment center. There was a used bar of soap in the tub. The hair dryer did... More

This hotel has seen better days. It's old and it shows. The entire hotel needs a very diligent deep cleaning, particularly the common areas in the tower (including the elevator which had an absolutely filthy floor). I was surprised to see unlocked exterior doors everywhere. Anyone could walk in at any time without question and have full access to all... More

We stayed here recently for a baseball event for our kids all other hotels were booked by the time we received notice of the event. The place was quite a wreck. The price was the most we have spent on a hotel in years ($300 x2 nights) and we have stayed at MANY nice hotels. The room stunk to high... More

DO NOT EAT HERE. The bed was very uncomfortable. The breakfast, I had the biscuit and gravy. The biscuits were completely raw dough in the middle and of course cold in the middle. Gravy was runny. Even worse, the male taken care of the food and clean up used his bare hands to clean off counters. Used one wet rag... More