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Courtyard by Marriott Richland Columbia

3.0 of 5
480 Columbia Point Drive, Richland, WA 99352
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Courtyard by Marriott Richland Columbia
Ranked #2 of 11 hotels in Richland
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71 reviews from our community

    Trip type
Traveller rating
    28
    31
    11
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Aurora, OR
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 17 May 2013

I stayed here before (Oct 2012 - read prev review), and it was not a good visit. The general manager, Kathy, personally called me to discuss the visit and promised to address the issues. She did a Wonderful job! I stayed here again for a business trip and was shocked at the changes. The rooms have been updated, beds are... More

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See 3 more reviews by JohnSimonis for Richland
Kathytime, General Manager at Courtyard by Marriott Richland Columbia, responded to this review
20 May 2013

Dear Johnsimonis, Thank you for taking the time to comment on your most recent stay at the Courtyard. We always appreciate feedback from our customers. It was very nice to meet you in person last week. We look forward to serving you again when your travel requirements bring you to the Tri-Cities. Sincerely, Kathy Moore General Manager More

Seattle, Wa
Top Contributor
52 reviews 52 reviews
19 hotel reviews
Reviews in 27 cities Reviews in 27 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 16 May 2013

Contemporary rooms, modern, clean, HD TV. Superb river front trail to get fresh air & exercise. My only wish is that the beds would be more comfortable! Improve that and it would get 5 stars! Pool area very small, not for lap swimming if that's what you want. Nice breakfast buffet

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Kathytime, General Manager at Courtyard by Marriott Richland Columbia, responded to this review
20 May 2013

Dear King06, Thank you for taking the time to comment on your recent stay in Richland. I am happy to hear that you enjoyed your stay. I will share your comments with our ownership to obtain a 5 star rating the next time you visit our property. Thank you for choosing Courtyard at Columbia Point. Sincerely, Kathy Moore General Manager More

Houston, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 10 May 2013

Yet another great Courtyard hotel! All hotel staff were efficient, helpful, and pleasant. Our room was outstandingly clean, and quiet. We had a lovely view of the river. Buffet-style breakfast every morning was delicious. Excercise room was well-maintined also. A couple of nights when we were just too tired to go out for dinner, we ate at the beautiful bar... More

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Kathytime, General Manager at Courtyard by Marriott Richland Columbia, responded to this review
13 May 2013

Dear Julliette144, Thank you for taking the time to comment on your recent stay at the Courtyard by Marriott in Richland. We always appreciate feedback from our guests. Richland Columbia Point is a beautiful area along the Columbia River. I am happy to hear that you enjoyed our facility and the surrounding area. We are in the initial design phase... More

Seattle
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 7 May 2013

We stayed at this Courtyard before and came back. We were traveling home from Spokane and stopped here - the hotel in Spokane was not so nice, so it was even sweeter to see that this courtyard has been kept up. Room & linens were in good shape and of course can't beat the river view. Same price as the... More

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See 2 more reviews by SeattleLwn for Richland
Kathytime, General Manager at Courtyard by Marriott Richland Columbia, responded to this review
13 May 2013

Dear SeattleLwn, Thank you for taking the time to comment on your recent stay at Courtyard by Marriott in Richland. It sounds like you enjoyed our facility as much as we enjoy working here. We are proud to work here in Richland. Thank you for noticing the small touches. We look forward to serving you again in the future. Sincerely,... More

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 7 May 2013

I was disappointed by the amenities. The exercise room was limited and the pool was small. There was no server at the bar at any time during my stay. I paid the rate for breakfast but was unable to take advantage of it because breakfast doesn't begin until 7 on weekends and I had to leave before 7.

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Kathytime, General Manager at Courtyard by Marriott Richland Columbia, responded to this review
13 May 2013

Dear Carina S, Thank you for taking the time to comment on your recent stay at the Courtyard by Marriott in Richland. We always appreciate feedback from our guests. I am sorry you were unable to utilize our Food and Beverage Services. Our evening restaurant hours are 5p - 10p daily. I would love to reimburse you for the "Breakfast... More

Seattle, Washington
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 May 2013

This property has a lot of potential, but there are many inconsistencies: PRO: Check-in was quick, and the person at the desk was pleasant. Room had a fair sized vanity and bathroom, with excellent lighting in both of those areas. There was a microwave and refrigerator in the room. Everything was very clean. Bed was OK, and the room temperature... More

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Kathytime, General Manager at Courtyard by Marriott Richland Columbia, responded to this review
13 May 2013

Dear SethE56, Thank you for taking the time to comment on your recent stay at the Richland Courtyard by Marriott. We always appreciate feedback from our guests. We share all guest comments with our Customer Service Associates to continually improve our services. Marriott Rewards Members have the ability to include customer preferences in their customer profile. This assists us in... More

Mukilteo, Washington
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
5 of 5 stars Reviewed 6 April 2013

We stay here somewhat regularly in the Fall and Summer. Good location, clean and a great view. Breakfast is pretty good ,too. We will be back there in a few weeks. Close to Anthony's, golf and walking path.

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Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 2 April 2013

This hotel is a well kept secret. The property is well maintained. The hotel staff is kind and courteous. In-hotel dining is above average and the location is very convenient to regional businesses. Everything you want is within proximity. The river view is soothing and access to Richland park is perfect for the jogging or fitness enthusiast. Great job!

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Beaverton, Oregon
Top Contributor
129 reviews 129 reviews
18 hotel reviews
Reviews in 52 cities Reviews in 52 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 April 2013

This is a very nice Courtyard hotel, adjacent to the Columbia River, and 2 minutes walk from Anthony's Restaurant. We were greeted warmly by the front desk staff and given an upgrade to a room overlooking the boat ramps to the river. I appreciated the morning sun, streaming into the room in the morning. We found the bed not up... More

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Walnut Creek, California
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 29 March 2013

Was not in the hotel much but our stay was comfortable and the location was very nice, if not central. Located right on the Columbia river, it was an easy walk to the Anthony's restaurant next door for some great seafood and drinks. The view of the river was great, with the Cascades in the background. Check-in was flawless and... More

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Kathytime, General Manager at Courtyard by Marriott Richland Columbia, responded to this review
1 April 2013

Hello Mundo867! Thank you for commenting on your recent stay at the Richland Courtyard by Marriott. We always appreciate positive feedback from our guests. You picked a beautiful weekend to stay in the Tri-Cities. We had beautiful weather during your stay. Sincerely, Kathy Moore More

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Additional Information about Courtyard by Marriott Richland Columbia

Also Known As:
Courtyard By Marriott Richland Columbia Hotel
Courtyard By Marriott Richland Columbia Hotel Richland
Courtyard Richland
Richland Courtyard
Richland Marriott
Courtyard Richland Columbia
Address: 480 Columbia Point Drive, Richland, WA 99352
Phone Number:
Region: United States > Washington > Tri-Cities > Richland
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Richland
#3 Business Hotels in Richland
Price range (per night): S$180 - 249
Hotel Class:3 star (3*)
Reservation Options:
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